A man is angry that his pre-assigned bulkhead seat was moved on SAS in order to accommodate a mother and her baby. It’s an important reminder that seat assignments are not guaranteed and you run some risk by selecting bulkhead seats in advance if you are not traveling with an infant.
Man Angry After His Bulkhead Seat Given Away To Mother And Her Baby
A man was traveling on SAS to New York from with a loved one. Although he did not specify which route, SAS flies to New York from Copenhagen, Oslo, and Stockholm, all flights of about 8-8.5 hours. On reddit, he explained:
“Then three days before our trip we get an email that says your seats have been changed to a few rows back… mmm what? We got downgraded but we paid extra for those seats? So naturally we were both upset and instantly called the airline support, which took two hours of waiting.”
The SAS representative explained that a mom and baby needed those seats:
“So I tired very calmly explain how we booked those months ago and how we paid extra for them and how they can’t just downgrade our seats to give to someone else. And after hearing like yeah so sorry but the mom needs easy access to the bathrooms and she needs to put her baby bed in front and all that.”
Pause for one moment. Why would a mother need that particular seat? Isn’t that unfair to take away the seat a man had reserved for months? One one level, of course. It’s like a bait-and-switch if SAS sold the man these seats and is why many airlines block bulkhead seating until day of travel. But it just makes sense. It is only bulkhead seats that can accommodate infants, because it is on those bulkheads (walls) that bassinets are attached.
Put another way, every time you reserve a bulkhead seat on a longhaul flight, you risk losing it more than just about any other seat because it is favored by parents traveling with infants. Unlike an exit row seat, children are allowed in it. Indeed, the row is specifically designed for children.
The man posted this on the “childfree” page on reddit and thereby received mostly sympathy and support. For example, one person commented:
“I detest that we don’t have kids so we don’t have to accommodate our lives to fit a child’s needs yet WE STILL HAVE TO!”
Too bad, so sad man…without children, societies die.
Another offered a threat:
“We should all write to them reminding that the childfree have usually more money to spend in traveling, and we will not be conducting our business with them after this bullsh*t treatment.”
You do that, buddy.
The man who lost his seat fumed that the mother was traveling at all:
“I don’t know, I just got so pissed why is a mother traveling with such a young child. Why did they act like I was the crazy one for not wanting to give up our seats we paid for to a ‘helpless mother’ who needs it?”
Yes, you are the crazy one…or at least confused. Sorry you don’t understand how bulkhead seats work on airplanes.
I do understand why a man was angry over losing his seat assignment. However, once explained to him, it should have been quite clear. Perhaps SAS should learn from this as well and not allow passengers to pre-assign bulkhead seating until the day of travel, precisely to avoid this type of situation. Bottom line: seats are not guaranteed, but be particularly careful when assigning bulkhead seats prior to travel as those are easily taken when a family traveling with an infant requires them.