This is a heartbreaking story that intersects aviation history, child welfare, and criminal justice. A Canadian mother has been sentenced to 10 years in prison after a judge found her responsible for the death of her five-year-old daughter, a...
Review: Air Canada Maple Leaf Lounge Frankfurt (FRA)
The Air Canada Maple Leaf Lounge in Frankfurt (FRA) has aged well, with comfortable facilities and a nice selection of food and drinks, plus nice shower suites. Air Canada Maple Leaf Lounge Frankfurt Review (FRA) Before transferring to the...
Review: Air Canada Maple Leaf Lounge London (LHR)
Whenever I am connecting in London Heathrow Terminal 2, my first stop is always the Air Canada Maple Leaf Lounge thanks to one amenity that none of the other lounges in Terminal 2 offer… Air Canada Maple Leaf Lounge...
Air Canada Adds Free Beer, Wine, And Snacks In Economy
Air Canada is now offering complimentary beer, wine, and snacks in economy on domestic and transborder flights, turning a temporary perk into a permanent feature. Air Canada Offers Free Beer, Wine, And Snacks To Economy Passengers On All Flights...
Stranded By Air Canada Strike? Airline Will Pay For All “Reasonable” Expenses
After a disruptive four-day strike, Air Canada has extended an olive branch to stranded passengers by expanding its goodwill policy to cover expenses including accommodation, meals, and transportation expenses (even flights on other airlines). The policy is welcome…and appropriate....
Air Canada Flight Attendants Defy Government Order To Return To Work
Air Canada flight attendants are defying a federal back-to-work order, prolonging a strike that has already stranded tens of thousands of passengers and creating a direct clash between union power and government authority. Air Canada Operations Still In Turmoil...
Canadian Government Moves To End Air Canada Strike And Restore Flights
The Canadian government has moved to end the Air Canada flight attendants’ strike, invoking its authority to force binding arbitration after thousands of cabin crew members walked off the job on Saturday. Canadian Government Moves To End Air Canada...
2FA Now Mandatory With Air Canada Aeroplan
Two-factor authentication (2FA) is now required when searching for award space via Air Canada Aeroplan, an understandable but annoying development. Air Canada Aeroplan Now Requires 2FA Every Time You Log In I understand why two-factor authentication (2FA) has become...
Will United Launch More Nonstop Flights To Southeast Asia?
As Air Canada launches its third nonstop route to Southeast Asia, is there room for United Airlines to add its own nonstop transpacific flight to Bangkok, especially as Thai Airways considers a return to the United States? Will We...
Ugh: Aeroplan Devalues United Airlines Redemptions With No Access To Extra Space
Dynamic pricing has gone live on United Airlines awards booked via Air Canada Aeroplan and the new pricing represents a steep devaluation with no corresponding benefit, at least not yet. United Airlines Redemptions Go Dynamic On Aeroplan: Worse Than...
Air Canada’s Genius Meal Service Concept
Air Canada has a great solution for ensuring business class passengers receive their first meal choice while also offering something of value in economy class: generously cater flights and then sell the extra meals behind the curtain. A Genius...
Air Canada Pinpoints The Untapped Potential Of Aeroplan
Air Canada Executive Vice President Mark Nasr understands loyalty and that a primary goal of airline loyalty programs should be to push people to fly the associated airline…a straightforward but increasingly minority position in the frequent flyer world. Air...
Air Canada Will “Permanently” Offer Complimentary Beer And Wine On USA Flights
Air Canada will make “permanent” its offering of complimentary beer and wine in economy class on domestic Canadian flights and flights between the USA and Canada. Complimentary Beer And Wine In Economy Class Now A Permanent Feature Of Domestic...
Air Canada Adds Free Onboard Wi-Fi Starting In 2025
Air Canada will gradually roll out fast and free Wi-Fi across its route map, starting in the spring of 2025. Free Wi-Fi On Air Canada Coming In 2025 Fast, free Wi-Fi sponsored by Bell is coming to North America...
Rude: Air Canada Agent Curses Out Guest Over Lounge Access
The customer is not always right, but in a customer-facing role, even in 2024, it is still necessary to be respectful and at the very least, don’t cuss out the customer. But that’s exactly what “Patty” did at the...
Air Canada Flight Attendant Has Meltdown Over Blanket Request
Is there any conduct that would justify a flight attendant yelling at passengers as a mother would yell at her naughty children? Probably not, but I’m not prepared to make any definitive judgments concerning a strange flight attendant meltdown...
Why Air Canada Is Taking Couple To Federal Court Over $2,000 In Compensation
Air Canada is taking a Vancouver couple to federal court, arguing it should not be responsible for a flight delay that ruined their holiday. But there’s more going on than merely a spat between an airline and a customer....
Oblivious Doctor Annoys Entire Air Canada Lounge With His Loud Phone Conversation
During my recent visit to the Air Canada Lounge in Los Angeles (LAX), a self-important doctor decided to pace the lounge while on a loud phone call. Are these people really that clueless? Doctor Thinks We All Want To...
Farmer John Busted For Trying To Sneak Beer From Lounge In To-Go Cofee Cup
A man got busted while filling his paper coffee cup with beer in Air Canada’s Los Angeles Maple Leaf Lounge. You should have seen the look on his face… Man Fills To-Go Cofee Cup With Beer In Airport Lounge…Twice...
$14.5 Million Gold Heist On Air Canada Was An Inside Job
Canadian police have finally put together the puzzle pieces of a brazen heist from a cargo warehouse in Toronto that involved thousands of gold bars and millions of dollars of cash. Nine arrests were made, including an Air Canada...
