American Airlines is reportedly considering bringing back seatback screens on narrowbody aircraft, a remarkable reversal for an airline that spent years ripping them out and insisting personal device streaming was the future. American Airlines May Bring Back Seatback Screens,...
Scrumptious: Short Rib With Steakhouse Sauce And Twice Baked Potato In American Airlines First Class
Airline menu planners take note: passengers–including this one–love comfort food. My short ribs with a twice baked potato on a recent American Airlines flight in first class was hardly gourmet or elegant, but tasted excellent. Taste Test: Short Rib...
American’s Hub Problem Is A Credit Card Problem
Airlines make more from your credit card than your seat. That should change how we think about hubs, routes, and where carriers choose to grow. The Credit Card Is the Product Now We have made this point clear many...
American Airlines Upgrade Offer Clever, Effective, Valuable
American Airlines offered Platinum Pro and Executive Platinum clients a rare opportunity to confirm upgrade space this week. It was clever, effective, and valuable. American Airlines Offers A Limited Upgrade Option For New Bookings I was delighted to receive...
American Airlines SWU Promo: Confirm Business Class With These Cheapest Routes Right Now
American Airlines has launched a (very) limited-time systemwide upgrade (SWU) promotion that guarantees upgrade clearance when you book a premium economy ticket…but you must book by tonight. I took a look at pricing on several routes in order to...
VIDEO: Woman Tackled By Port Authority Police After Meltdown At American Airlines Counter At LaGuardia
A chaotic scene unfolded at New York LaGuardia Airport when a passenger began screaming at the American Airlines check-in counter, prompting a swift response from Port Authority Police. “Airport Karen” Tackled By Police After Attack At American Airlines Check-In...
Why I Chose A Middle Seat In Economy Over First Class On American Airlines
Sometimes the best upgrade is the one you do not take. Why I Turned Down A First Class Upgrade On American Airlines Recently I flew from Chicago (ORD) to Los Angeles (LAX) on American Airlines. Before departure, I had...
Entitled American Airlines Passenger Kicked Off Flight For Playing Loud Videos Without Headphones
If you play videos out loud on a plane without headphones, you deserve to be thrown off the flight. That is exactly what happened on a recent American Airlines flight after a passenger refused to stop blasting videos on...
American Airlines Heathrow Catering Chaos Continues
American Airlines’ catering problems at London Heathrow appear to be getting worse, not better. What began as an unexplained disruption has now turned into a full-blown service breakdown on some of the airline’s most important routes. American Airlines London...
American Airlines Accuses United Airlines Of Chicago O’Hare Growth ‘Ploy’ To Block Competition
American Airlines is explicitly and publicly accusing United Airlines of intentionally overscheduling flights at Chicago O’Hare in order to block it from gaining additional gates, a strategy that it hopes the Federal Aviation Administration will put a stop to....
American Airlines Catering Meltdown in London Leaves Premium Cabins Bare Bones
American Airlines is facing widespread catering problems on its London Heathrow departures, forcing the carrier to improvise and leaving many premium travelers disappointed. American Airlines Catering Meltdown at London Heathrow American Airlines flights out of London Heathrow (LHR) are...
Analysis: FAA Flight Cuts At Chicago O’Hare Will Benefit American, United, And Travelers
The Federal Aviation Administration (FAA) is preparing to intervene at Chicago O’Hare International Airport to rein in what officials suggest is an unsustainable spike in flight schedules that could overwhelm infrastructure and degrade reliability when summer travel surges. This...
After American Airlines Delays Him, White House Deputy Chief Of Staff Signals New Scrutiny Of The Airline Industry
A senior White House official publicly blasted American Airlines this week after being personally affected by flight disruptions, suggesting that he might “take a new interest in the airline industry.” White House Deputy Chief of Staff Slams American Airlines...
United Airlines Is Doubling Down On Chicago Even As The Economics Worsen
United Airlines is about to pour even more capacity into Chicago O’Hare, but leaked internal slides suggest the financial trend line there is already moving in the wrong direction. United’s Chicago O’Hare Expansion Looks Like A Gate War, Not...
World’s Powerful Flight Attendant Heaps Effusive Praise On American Airlines CEO…
Here’s a puzzle that is worth looking into: why is Sara Nelson, known as world’s “most powerful” flight attendant, heaping praise on American Airlines CEO Robert Isom? Is United Airlines CEO Scott Kirby part of this “love triangle” of...
Yale Professor’s Defense Of American Airlines CEO Robert Isom Collapses Under Scrutiny
A Yale management professor has stepped into the middle of American Airlines’ labor revolt with an opinion piece so lavish in its praise of CEO Robert Isom that it demands closer scrutiny. The column, published in Fortune, purports to...
American Airlines Sent A 777 From London To Los Angeles With A Dark Galley, Forcing Crew To Work By Flashlight
American Airlines flight attendants were placed in an absurd situation earlier this week when they had to prepare meals and beverages in “near-total darkness” on a longhaul transatlantic flight because the airline dispatched a Boeing 777 aircraft with broken...
“I’m American, You’re The Illegal!” American Airlines Passenger Goes On Racist Tirade Against Flight Attendant, Removed After Crawling Down Aisle
Passenger behavior on U.S. commercial airline flights has been a recurring issue in recent years, but the latest incident on an American Airlines flight captures a particularly disturbing episode that shows what a deplorable era we live in. American...
American Airlines’ Robert Isom Breaks His Silence After Union Revolt, But The Path Forward Remains Unclear
American Airlines CEO Robert Isom recently issued a video response to mounting internal pressure following a historic no-confidence vote by the flight attendant union and similar frustration expressed by the pilots’ union. The speech was intended to outline a...
American Airlines Unveils New Admirals Club At Chicago O’Hare Amid Battle With United
American Airlines is investing in its premium customer experience at Chicago O’Hare International Airport (ORD) with plans for a significantly expanded Admirals Club lounge in Concourse L. American Plans New 10,000-Square-Foot Admirals Club Lounge At Chicago O’Hare American Airlines...
