In booking award tickets on a daily basis, I often encounter situations in which I must split a record before ticketing. Put simply, say there are two people on an award reservation and they want to use their own...
New Interface for British Airways Avios Online Redemption
At 2am after working the last 16 hours with only a break to workout, I am too tired to go into detail right now, but I was pleasantly surprised tonight to find what appears to be a positive enhancement...
Avoiding Fuel Surcharges to Europe on Air France/KLM Flying Blue
Last time Air France/KLM offered a promotion for purchased miles in their Flying Blue loyalty program, I outlined some strategies for avoiding costly fuel surcharges when redeeming your points. Nothing has changed, but I just want to point out again that Flying...
Adding an Infant Ticket to a Virgin Australia Delta SkyMiles Award
Now that I have lost most of you with such a boring title, let me tell you a little about my day. Days actually. It has taken two weeks to get an infant ticket issued for a client and...
Vindictive United Supervisor vs. Professional United Supervisor
Sometimes people can just be downright vindictive. I admittedly have a tendency to crave revenge, though I pray I will never turn out like the United Airlines reservations supervisor I dealt with earlier this week. One of my best...
Maximizing Air France/KLM Flying Blue Award Miles
With three days left to take advantage of the 35% Air France/KLM Flying Blue transfer bonus offer from American Express, there is still time to benefit from this bonus. I used to think the Air France/KLM Flying Blue program...
35% Transfer Bonus from American Express Membership Rewards to Air France Flying Blue – Four Days Left!
UPDATE: This offer has expired. I realize I am a bit late to the game for this promotion, but I want to bring it to your attention just the same, as the Air France/KLM Flying Blue loyalty program has...
How to Deal with the Lufthansa Strike
For those of you set to fly Lufthansa today or in the coming days, I feel your pain. A strike is in the air and both sides are doubling down on their positions. This gridlock will lead to more...
US Airways is Growing on Me
I may rave about a good flight on US Airways here and there, but most of my dealings with US Airways come over the phone. So many of my European clients have discovered the tremendous benefits of purchasing discounted...
Qatar Airways – United Airlines Partnership Ending Early?
Yesterday I was working on a client award redemption to Hyderabad, India and found a really nice business class itinerary on Qatar Airways using United miles. I placed the reservation on hold for final approval from the clients, who...
Plentiful Qatar Airways Award Availability on United.com
United Airlines has added Qatar Airways to its online award search, making MileagePlus truly one of the most comprehensive and robust complimentary ways to check for award seats on nearly 30 airlines. Even better, Qatar Airways has made ample...
Best Strategies for Burning Your bmi Diamond Club Miles
With bmi poised to leave Star Alliance next week, those sitting on a mountain of Diamond Club miles would be wise to burn as many possible before 18 April. Even if British Airways transfers Diamond Club miles into Executive...
Phantom Lufthansa First Class Award Space on StarNet
I became excited today while working on a client award request when some first class availability popped up on Lufthansa–it has been very rare lately, especially more than a few days before travel. One client was using Air Canada...
One Upside to the United Merger: Elite-Only Saver Awards in Business and First Class
With the exception of the expanded route network and ability to search for Star Alliance partner awards online (which actually hurts my award consulting business), I cannot point to many changes I like in the new world of Continental...
US Airways Star Alliance International Awards Frequently Asked Questions
Even though it is becoming easier to search for award flights with the addition of Singapore, EgyptAir and Air China to Continental.com there still remains a myriad of rules that might confuse you. In addition to booking awards through...
Reminder: Aeroplan Award Chart Changes on July 15th
For those of you sitting on Aeroplan miles and considering a trip up to 330 days in the future, it might be wise to get your trip booked before July 15th. On Friday, the many award rates changes and...
United’s New Award Chart a Better Deal for the Savvy Traveler
It came a complete shock to me when United updated their award chart this week and did not introduce across the board price increases. On the contrary, United cut the number of miles needed to fly to Europe or...
British Midland’s Disgusting Award Surcharges
British Midland’s (bmi) Diamond Club award program boasts on its home page, "Free airmiles. Free flights." After forking out over £1,100 (~$1,800) in taxes and surcharges for two business class tickets, I think it is an insult and a...
United Loosens Routing Rules for Star Alliance Awards
IslandSkies, a UA employee who is active on Flyertalk, posted the following details about changes to United Airlines’ Star Alliance award rules coming on 15 Februrary: Steps to Validate Routing for One Award: *Outbound and return routings must be...
One Last Call to United Reservations to Finalize My China Award Trip
Over the last couple weeks another two schedule changes hit my upcoming 10-segment award trip to Southeast Asia and China. The changes were minor, but one change, a delay in the departure of my Los Angeles to Chicago flight...
