A travel agent “extraordinaire” has been indicted for allegedly committing fraud against Delta Air Lines. Prosecutors say the man scammed 42,000,000 miles from Delta. I see the case differently… Prosecutors have alleged Gennady Podolsky gamed Delta’s SkyBonus program to reap...
American Vs. Delta: A Tale Of Two Raises
Delta Air Lines is not the only airline that offers its employees unsolicited raises. American Airlines did the same thing in 2017. But oh what a difference between those two raises. In a widely-praised move, Delta is giving employees...
American Airlines Gives Apologies, Delta Gives Raises
American Airlines is in a never-ending war with their employees, so much so that they instructed how to apologize better while Delta gives their employees raises. A tale of two airlines. If you are considering booking travel or signing up for a...
A Costly Family Vacation For Delta CEO
I’m not going to impugn the motives of Delta CEO Ed Bastian. But there is simply no denying how incredibly costly his recent family vacation turned out to be. Bastian took some some heat (and not just from me)...
Delta’s Tokyo Switcheroo Demonstrates Folly Of DOT Haneda Slot Awards
Delta has announced plans to suspend all service to its former hub at Tokyo Narita. The news demonstrates an inherent flaw in the the way slots are awarded at Tokyo Haneda. In February 2019, 19 additional slots to Tokyo...
Did Delta CEO Chicken Out Of White House Meeting?
A group of CEOs from major airlines in the USA…and one outside the USA, met with President Donald Trump in the White House yesterday to discuss objections over Gulf Carriers and Air Italy. But one vocal opponent was visibly...
American And United Have No Plans To Match Delta’s Latest Enhancement
American Airlines and United Airlines expressed no urgency in matching recent improvements to the international economy class product by Delta. Perhaps that is a wise move. I wrote about the upcoming changes to the Delta economy class product here....
Delta Hints At New Asia Flight From Salt Lake City Hub
With a major renovation underway and new partnership with Korean Air, Delta is eyeing Asia from its Salt Lake City hub. Salt Lake City is Delta’s fastest growing hub. Delta has grown by 30% at Salt Lake City since...
Who Keeps Business Travel Booking Incentives?
Travel arrangers within a business may earn incentives similarly to frequent flyers for using a particular airline or hotel chain. But if frequent flyer miles go to the employee even when the business pays, should the booking incentives go...
Delta Flight Attendants File Lawsuit Over New Uniforms
Two Delta flight attendants have initiated a class-action lawsuit against Land’s End, claiming their uniforms cause fatigue, headaches, and skin rashes. Gate agents and flight attendants are required to wear “Passport Plum” uniforms similar to the ones pictured above....
Passenger Mauled By Emotional Support Dog Sues Delta
Nearly two years later, a man has sued Delta and another passenger for negligence after being mauled by an emotional support dog on a flight to San Diego. Marlin Jackson claims he was sitting in a window seat on...
Delta Sends The Mailman To Hawaii
A retired Georgia mailman has been offered the dream trip of a lifetime thanks to his neighbors and Delta Air Lines. Jennifer Brett, a reporter for the Atlanta Journal-Constitution, caught wind that beloved postal carrier Floyd Martin was retiring...
Delta Throws IFE Shade At American Airlines
Delta took to Twitter to throw some “shade” at American Airlines this week over in-flight-entertainment. How important is IFE to your in-flight experience? While other airlines remove personal IFE onboard, Delta has added it. Over 600 mainline aircraft offer...
Delta CEO Fires Back At Senator Bernie Sanders
Delta CEO Ed Bastian swiftly and succinctly dismantled a poorly-researched tweet by U.S. Senator and Democratic presidential candidate Bernie Sanders (D – VT). I routinely cover airline CEO correspondence on Live and Let’s Fly and I do not think I have...
Delta Proud Not To Pay Corporate Taxes Despite Massive Profits
Delta earned over $5 billion in pre-tax profit in 2018 and did not pay a dime in federal income tax. And that’s exactly how the program is supposed to work according to Delta’s CEO. One last snippet from the...
Delta CEO Dismisses United CEO’s “Pissed Off” Passenger Assessment
Delta CEO Ed Basitan does not agree with United CEO Oscar Munoz’s assessment of how passengers feel by the time they step onto a plane. Last month, Munoz told ABC News that by the time passengers stepped onto any...
Delta Pressures Workers Not To Unionize
Delta Air Lines is facing heat for encouraging its workers to buy a video game system instead of paying union dues. Delta’s baggage handlers and other ground workers are considering whether to unionize. Delta does not want this. Hoping...
Time To Buy Delta Air Lines Stock?
With a big disclaimer that I am not a financial analyst and am not offering any sort of investment advice to you, I am contemplating adding some Delta stock to my portfolio. I’ve forayed into buying airline stock twice...
Delta Air Lines Caught In Political Turmoil…Again
Delta Air Lines has rescinded its sponsorship of an event to honor the Brazilian President. Jair Bolsonaro, the bombastic newly-elected President of Brazil, has been called the “Trump of the Tropics” and was elected by a wave of populist...
Southwest: Delta “Squatting” At Dallas Love Field
Tensions are rising over the use of one gate at Dallas Love Field. Southwest claims Delta is illegally “squatting” while Delta claims it must protect Dallas from Southwest. Dallas Love (DAL) has 20 gates. Technically, 18 belong to Southwest...
