While I understand the economics of airline pricing to the extent that distance and price rarely correlate, the idea of charging more for A alone than A + B still requires the suspension of logic. Today, I’m not talking...
What Really Happened To Prompt Rapid Delta 777 Fuel Dump Over Los Angeles?

News broke yesterday afternoon that a Delta 777 dumped fuel over several schools and homes in Los Angeles. What prompted this and was it justified? Delta Engine Trouble Prompted Emergency Landing Delta 89 from Los Angeles (LAX) to Shanghai...
Delta Unveils Impressive Tech Innovations, Including “Parallel Reality”

Delta is stepping up its tech game, especially on the mobile app. Speaking at the Consumer Electronics Show (CES) in Las Vegas this week, Delta CEO Ed Bastian explained many of the innovations under development, including a new technology called...
Delta “Anxious” To See Boeing 737 MAX Back In The Sky (But Doesn’t Fly Any)

Delta is “anxious” to see the Boeing 737 MAX back in the skies even though the airline doesn’t fly any. Why? It wants Boeing to return to innovation instead of crisis control. Speaking on the Yahoo Finance program On...
Delta Air Lines Should Capitalize On Atlanta Smoking Ban

The indoor smoking ban at Atlanta’s Hartsfield-Jackson International Airport has officially gone into effect. Delta should capitalize on the restrictive new law with an innovative use of its SkyClub patio in Terminal F. I read through the language of the...
Analysis: American Airlines Sues Delta Over “Flagship”

American Airlines has sued Delta over its use of the term “flagship” in its brand marketing. I wouldn’t call this a frivolous case, though I am not certain American Airlines can show consumer confusion, a key hurdle for winning...
Delta Flight Attendants Complain Uniforms Cause Hair Loss, Hives, And Coughing

Blaming toxic chemicals in their new uniforms, flight attendants are outraged Delta has not taken their complaints seriously. But the Atlanta-based carrier claims its toxicology study found no issues with the uniforms. Delta Uniforms Spark Flight Attendant Complaints Delta’s...
Delta CEO Explains Why Inflight Internet Isn’t Free…Yet

While Delta has floated the idea of complimentary in-flight wi-fi internet for years, there’s one big roadblock: bandwith. So says Delta CEO Ed Bastian. Speaking at the Economic Club of Washington, Bastian lauded internet availability on Delta and expressed...
Fired Flight Attendant Accused Of Stealing Milk and Cereal Bowls Sues Delta, Claims Discrimination

A 79-year-old flight attendant is suing Delta for firing her under false pretenses. She argues jealous colleagues targeted her because of her high salary. But Delta is standing by its termination. Veteran Flight Attendant Sacked By Delta Ida Gomez...
Review: Delta 767-300 Business Class Los Angeles To New York

This is a tale of two very different experiences on one Delta flight, taking place on two sides of the same Delta One cabin. I had one primary objective on my redeye flight from Los Angeles to New York...
Delta’s Outstanding TUMI Amenity Kit

While my overall flight on Delta from Los Angeles to New York was average at best, I want to commend Delta for offering passengers a very practical and useful amenity kit. Although I have a huge collection of amenity...
My Odd Experience Pre-Selecting A Meal On Delta Air Lines

Last week I flew Delta One (business class) from Los Angeles to New York. Before the trip, I took advantage of Delta’s pre-select meal option. At least I thought I did… Delta supposedly sends out an email to first...
A Chilling Warning Letter From Delta

What would you do if you received a stern warning letter from Delta telling you to shape up or face consequences? Delta’s Stern Warning To SkyMiles Diamond Member Runway construction at SFO earlier this autumn led to widespread flight...
Disgusting Duo: Two Huge Emotional Support “Service” Dogs Invade Delta Business Class

I’ve long been of the mindset that emotional support animals should be banned from commercial aircraft. Pictures that have emerged from a recent Delta flight only demonstrate how ridiculous this game has become. Take a look at these two...
First Impressions: Delta One 767-300 Transcon

Friendly service, a lie-flat bed, and even a tasty snack. My first domestic transcontinental flight on Delta was just fine. Earlier this week I flew “Delta One” business class from Los Angeles (LAX) to New York (JFK). Why Delta...
Unprovoked Attack Against Delta Passenger By Beggar Raises More Questions Than Answers

What should our reaction be to a beggar who walked up to a Delta passenger in Atlanta checking-in for his flight and punched him the face? How should we answer calls to step up police vigilance and reduce vagrancy...
Delta Vs. United: The LAX Taco Wars

Two airlines. Two lounges. Two taco bars. Who wins at LAX, United or Delta? Regular readers of the blog know that I love tacos. Like, love to the point of eating tacos multiple days per week. What can I...
United, Delta Short-Haul Aircraft Better Than American Mainline

As Delta further invests in the customer experience of smaller jets and United rolls out CRJ550s they have surpassed the American mainline fleet. When will management learn? If you are considering booking travel or signing up for a new credit card please click...
Delta Upgrades ALL Passengers To First Class On Delayed 757 Flight

Would an upgrade to first class make an extended delay a little more bearable? Rene’s Points shares of a story that will make you smile that took place on Delta flight 1013 from Atlanta to Orlando on Wednesday. Due...
Is the Great American Airlines Elite Evacuation Underway?

Signs from United and Delta, combined with performance issues with American point to a possibility that elites are starting to leave American Airlines after the summer of discontent. If you are considering booking travel or signing up for a new credit card please...