In an era in which in-flight service has essentially been eliminated, Delta is at least thinking creatively when it comes to offering passengers food and drink onboard.
Delta has eliminated meals on all domestic flights in the COVID-19 era, even on premium transcontinental routes in Delta One (business class). Instead, Delta is offering a modified snack selection while encouraging passengers to bring their food onboard, if necessary.
But now Delta has introduced a new bag that seeks to “avoid touchpoints” while providing passengers a bit of comfort food. Flight attendants will now distribute a snack bag during their first pass through the cabin including:
- Cheez-It crackers
- Biscoff cookies
- 8.5 oz Dasani bottled water
- Hand sanitizing wipe
- Cocktail napkin
The plastic bag the snack is served in also serves as a trash bag, making clean-up easy.
Mike Crowley, Delta’s Vice President – Onboard Service Operations, said:
“We want our customers and crewmembers to know we will always have their backs. As this pandemic evolves, we continue to innovate our service and respond to crew and customer feedback, while maintaining our focus on providing the hospitality Delta is known for.”
That’s a bit of stretch considering American and United are still able to provide full meals on some domestic routes, but this is at least practical.
Delta continues to serve meals and drinks on international longhaul flights.
Good for Delta for thinking outside the box (literally) when it comes to these snack boxes. While a huge downgrade for front cabin travelers, this is a nice snack for economy class, especially as passengers are urged to bring their own food onboard.