It has now emerged that it was not only Delta Air Lines CEO Ed Bastian who jetted away while his carrier was suffering a meltdown but also United Airlines CEO Scott Kirby. Should we join the chorus of outrage...
Delta Air Lines Offers Olive Branch To Stranded Passengers, But It Must Do More To Take Accountability For Meltdown
Let me add to the chorus calling on Delta Air Lines to accept more responsibility for its meltdown over the last five days. Paying for out-of-pocket expenses, including tickets on other carriers, is a good start, but not enough....
Delta Waives Checked Bag Fees (Temporarily)
For the next four days, Delta Air Lines is waving checked bag fees (and even overweight bag fees) as its meltdown recovery continues. As Recovery Continues, Delta Is Temporarily Waving Checked Bag Fees As noted by JonNYC, Delta is...
Delta Air Lines Temporarily Bans Minors From Flying Alone
Delta Air Lines has suspended its unaccompanied minor program and at least in some cases, temporarily barred minors under the age of 18 from traveling alone, a policy that has caught many familes by surprise and goes beyond simply...
Pete Buttigieg’s Empty Warning To Delta Air Lines
Regular readers know that I am typically a defender of Pete Buttigieg and think he has done a fine job as US Transportation Secretary. But Buttigieg’s “warning” to Delta Air Lines strikes me as the same sort of unhelpful...
Delta (Finally) Blames Operational Meltdown On “Deeply Complex” Internal Issue
Delta Air Lines’ operational woes are continuing into Monday afternoon, with the carrier now finally admitting that “deeply complex” crew scheduling software impacted by the faulty CrowdStrike update has held it back from resuming normal operations. “Deeply Complex” Crew...
Delta Air Lines Operational Meltdown Enters Fourth Day
Operations remain in meltdown mode at Delta Air Lines, with over 500 flights already canceled this morning after a rough weekend that included thousands of delays and cancellations impacting over 80% of flights. The carrier has been unique among...
Delta Flight Attendants Fight For Return Of Flag Pins
A ban of all flag pins except for the US flag is now in effect at Delta Air Lines, but a flight attendant steering committee attempting to unionize colleagues has argued that Delta is caving to negative peer pressure...
Disgusting: Scam Service Dog Slurps On Table In Delta One Lounge
I’m sorry, but this is beyond the pale. A video has emerged showing a dog eating off the table in the new Delta One Lounge in New York (JFK) and then flying in its own business class suite across...
Delta Air Lines Bans Flag Pins, Apologizes For “Racist” Social Media Post
In response to uproar for and against a flight attendant who wore a Palestinian flag pin, Delta Air Lines will ban all flag pins while in uniform except for the US flag. While this policy may be a necessary...
A “Service Dog” For A “Service Dog” In Delta Air Lines First Class …
Another day, another service dog incident, this time a pair of restless “service dogs” on a Delta Air Lines flight from Miami. Or maybe the service dog was for the other dog? One Dog, Two Dogs, Red Dogs, Blue...
Delta Air Lines Plans Service To Saudi Arabia, Partnership With Riyadh Air
Delta Air Lines unexpectedly announced a strategic partnership with Saudi startup Riyadh Air and also plans service to Riyadh, the capital of Saudia Arabia, from the United States. Delta Air Lines Partners With Riyadh Air Delta Air Lines already...
Delta Air Lines Flight Attendant Defiantly Wears Palestinian Flag Pin
Another Delta Air Lines flight attendant has gone rogue, wearing an unauthorized Palestinian flag pin in uniform on a domestic flight. Just what was he hoping to accomplish? Delta Flight Attendant Wears Palestinian Flag Pin… A flight attendant placed...
It’s Pasta Or Pasta On Delta Air Lines After Other Meals Contaminated By Mold
As Delta Air Lines investigates how moldy chicken was served to several passengers out of Detroit, it has slashed meals on dozens of international flights “out of an abundance of caution.” These days on Delta your choice is pasta…or...
Delta Flight Diverts After Passengers Served “Contaminated” Meals
A Delta flight bound for Amsterdam diverted to New York after passengers were served contaminated meals onboard. Delta Flight Diverts To JFK After Contaminated Meals Served Enrotue to Amsterdam Delta Air Lines flight 136 departed Detroit (DTW) last night,...
Virgin Atlantic Massively Devalues Transatlantic Premium Cabin Awards On Delta Air Lines
Without notice, Virgin Atlantic spiked pricing and added exorbitant surcharges to transatlantic redemption awards on Delta Air Lines in business class. This move has Delta’s fingerprints all over it. Delta Air Lines Transatlantic Business Class Awards Now Priced Much...
Delta Air Lines CEO: United Airlines Pushes Us To Be More Luxurious
Leslie Josephs penned an interesting piece about the race for the luxury air travel segment between Delta Air Lines and United Airlines. While Delta is currently ahead by virtually all metrics (including objective measures like on-time performance and profitability...
First Look: Delta One Lounge New York JFK (Including Food + Beverage Menus)
The beautiful new Delta One Lounge at New York (JFK), Delta’s first premium cabin lounge, opens on June 26, 2024 and features amenities on par with American Airlines Flagship Lounges and United Airlines Polaris Lounges. Let’s take a look...
Delta One Lounge Access Rules
On June 26, 2024, Delta Air Lines will open its first Delta One Lounge, a 39,000-plus-square-foot Delta One Lounge at New York (JFK). Delta has now revealed access rules for its Delta One Lounge. Delta One Lounge Access Rules...
Large “Service” Dog On Delta Air Lines Forces Man With Small Baby To Relocate To Middle Seat
A father with a small baby was forced to move from his aisle seat to a middle seat two rows up on a Delta Air Lines flight when a woman with a large “service dog” settled into the middle...
