American Airlines and Southwest Airlines will no longer offer medical or other exceptions to their mandatory face mask policies. All passengers two and over will be required to wear a mask for the duration of the travel journey, both...
An Amazing Luv Story At Southwest Airlines
Throughout its nearly 50-year history, Southwest Airlines has never had to furlough an employee. But COVID-19 represents a unique and burdensome challenge. While Southwest is not out of the woods yet, an outpouring of support from employees may again...
Southwest’s Latest Growth Opportunity In Southern California
Earlier this week JetBlue announced it would be leaving Long Beach (LGB) this autumn. The departure presents an opportunity for many carries, but especially for Southwest Airlines. Southwest Airlines Growth Potential in Long Beach Southwest Airlines launched service to...
Review: Southwest Airlines 737-700
Why review a one-hour Southwest Airlines 737-700 flight? One, because I hand’t flown Southwest in years. Two, because we’re still in the middle of COVID-19. Three, because I was darn impressed by it. Southwest Airlines Check-In I had checked-in...
Southwest CEO: It’s “Absolutely” Safe To Fly
Southwest CEO Gary Kelly has a message for weary travelers: it’s safe to fly. He was a guest on Face The Nation yesterday on CBS and the very first question asked by host Margaret Brennan was whether it is...
Southwest Catches JetBlue In Long Beach
JetBlue’s strategic retreat from Long Beach now positions Southwest Airlines to become the airport’s largest airline. It was only in June 2016 when Southwest began serving Long Beach (LGB) with four daily flights. But thanks to quieter aircraft and...
A Sinister Warning From Southwest Airlines CEO
“So what’s going to happen to us? The honest answer is I don’t know. No one knows. That’s the only honest answer anyone can provide. We’ve never experienced anything like this in our lifetimes.” Southwest Airlines CEO Gary Kelly...
Southwest Airlines Unions Idealistic Not Realistic
Southwest Airlines, temporarily the largest in the world due to the coronavirus crisis, will have to make changes to their operations. But the unions that are being idealistic, but not realistic. If you are considering booking travel or signing up for...
Why Two Southwest Pilots Are Heaping Praises On United Airlines
There’s a kinship in the airline business that transcends company uniforms. Just ask two Southwest Airlines pilots who are now singing praises to United Airlines. In an internal story shared with Live and Let’s Fly, the act of kindness...
Southwest Airlines Swaps Humor For Solemnity
Southwest Airlines has updated its pre-flight announcements to urge passengers to report any unwelcome behavior observed onboard. Effective systemwide, you’ll now hearing the following as part of the pre-flight briefing before your next Southwest flight: “We are here for...
How Southwest Airlines Made A Forlorn Boy Happy Again
You know that feeling you get when you’ve left something behind and you realize it when it is too late? For little Grayson Mulligan, that feeling hit home when he left his favorite stuffed teddy bear onboard a Southwest...
New “Socially Awkward” Airline Seat Reminds Me Of Hilarious Southwest Flight
Do you remember lounge seating on Southwest Airlines? It was 2004. I was traveling from Baltimore to Los Angeles on Southwest Airlines as part of a high school trip. We were connecting in Phoenix and had a tight connection....
FAA Whistleblower Alleges Southwest Airlines Favoritism
A whistleblower from the Federal Aviation Administration (FAA) has alleged that regulators cut corners and neglected safety concerns in an effort to aid Southwest Airlines. The Office of Special Counsel, which investigates whistleblower complaints from federal agencies, “Found a substantial...
Southwest Reaches Confidential Settlement With Boeing Over 737 MAX
Southwest Airlines has reached a preliminary settlement with Boeing over the ongoing 737 MAX grounding. Although the details have not been disclosed, we have some clues. In announcing a deal with Boeing, Southwest did not share the entire settlement...
Will Southwest Airlines Add Basic Economy Fares?
Southwest Airlines has resisted a basic economy fare class for years. But with competition fierce, is Southwest reconsidering? Earlier this year, Southwest Airlines CEO Gary Kelly promised: “You’re not going to see basic economy from Southwest. That’s not what...
Employee Groups Wage Proxy Boeing Fight for Southwest
The Boeing 737 MAX is a very delicate issue. Airlines are owed for down time but getting passengers back on the planes may be tough. Southwest employee groups are effectively fighting Boeing for Southwest by proxy. If you are...
American Airlines Flight Attendants Refuse to Fly the 737 MAX, Southwest Pilots Sue Because They Can’t
Boeing’s 737 MAX has been a divisive issue amongst airlines employees and the traveling public. American Airlines flight attendants refuse to fly it while Southwest pilots sue Boeing because they can’t. What?!? If you are considering booking travel or signing up...
When Does An Airline “Joke” Impermissibly Cross The Line?
When does a joke cross from crass to simply inappropriate? When does it becomes grounds for a lawsuit. Those are the leading questions emerging from a flight attendant lawsuit against Southwest Airlines. For Renee Steinaker, a Southwest flight attendant...
Southwest Comes Out Swinging Against Flight Attendant Who Alleged Voyeurism
Southwest Airlines has vowed to “vigorously defend” against a flight attendant lawsuit which alleges two pilots placed a hidden video camera in an aircraft lavatory on a flight to Phoenix. After initially failing to directly address the matter, Southwest...
Southwest Flight Attendant Catches Pilots Live Streaming…The Lavatory
Southwest Airlines flight attendant Renee Steinaker is suing Southwest, claiming retaliation for reporting two pilots who allegedly placed a hidden camera in an onboard lavatory. This is a really bizarre story. It begins onboard a Southwest flight from Baltimore...