• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert

Category Archives: SWISS

MusingsSWISS

Was SWISS First Class Worth It?

Matthew Klint Posted onJanuary 11, 2018January 12, 2018 39 Comments

It has been nearly two weeks since my trip from Zürich to Los Angeles in first class. Many have asked me, now that I’ve had time to reflect, was it worth it? Let’s put aside the lawsuit for a...

Read More
First ClassSWISSTurkish AirlinesWeekend Digest

Live and Let’s Fly Weekend Digest: January 7, 2018

Matthew Klint Posted onJanuary 7, 2018January 7, 2018 Leave a Comment
SWISS First Class Photos

A very happy Sunday evening to you from Los Angeles. It’s been a horrible weekend in one respect. I’ll explain tomorrow. For now, I’ll just leave you with the top stories of the week and a link to each...

Read More
777First ClassSWISS

Amazing Flight in SWISS First Class!

Matthew Klint Posted onJanuary 4, 2018January 4, 2018 37 Comments
SWISS First Class Photos

I’m home and happy to report a smooth and most excellent flight in SWISS First Class! My family traveled from Zurich to Los Angeles and the superior service started service directly at check-in. We were traveling with a great...

Read More
aeroplanLaw In TravelSWISS

Update from Aimia (Aeroplan) RE: My Demand Letter

Matthew Klint Posted onJanuary 3, 2018January 3, 2018 6 Comments
Aimia Demand Letter

Literally minutes after posting yesterday about purchasing SWISS First Class tickets, I received an email from the legal department of Aimia, parent company of Aeroplan. I do not believe that post and this response are at all related. I’ve spoken...

Read More
aeroplanFirst ClassLaw In TravelSWISS

I’m Booked in SWISS First Class, Zurich to Los Angeles…

Matthew Klint Posted onJanuary 2, 2018January 2, 2018 88 Comments
SWISS First Class Aeroplan

Sometimes, you have to put your money where your mouth is. In what seems like so long ago, I promised: But mark my words: my family will fly in SWISS First together to end our holiday trip to Germany....

Read More
aeroplanAir FranceSWISSUnited AirlinesWeekend Digest

Live and Let’s Fly Weekend Digest: December 24, 2017

Matthew Klint Posted onDecember 24, 2017December 24, 2017 1 Comment

It’s Christmas Eve and I hope, like me, you are spending it with family friends. I’m on “vacation” in Germany for awhile, but there is never really any true vacation in the world of blogging and Award Expert. Posts...

Read More
aeroplanSWISS

Here’s My Response to SWISS and the DOT

Matthew Klint Posted onDecember 21, 2017December 21, 2017 36 Comments

After receiving a disingenuous and dishonest response from SWISS earlier today over my DOT complaint, I’ve now composed a response that I hope will be addressed line-by-line. I won’t hold my breath… > Read More: Disingenuous, Dishonest Response from SWISS...

Read More
aeroplanSWISS

Disingenuous, Dishonest Response from SWISS Over DOT Complaint

Matthew Klint Posted onDecember 21, 2017 40 Comments
SWISS DOT Response

I had a nice day outside with my family and just returned home to find a response from SWISS to my DOT complaint. While not wholly unexpected, its arrogant tone and outright fabrication of facts is deplorable. Here’s the...

Read More
aeroplanAir CanadaLaw In TravelSWISS

My Demand Letter to Aeroplan

Matthew Klint Posted onDecember 20, 2017December 20, 2017 46 Comments
Aeroplan Demand Letter

In the interest of transparency, I’m keeping you updated on what/how I communicate with Aeroplan concerning the SWISS First Class award controversy. Having been thus far unable to resolve this in a manner that suits me, I just mailed...

Read More
American AirlinesLounge ReviewsSWISSWeekend Digest

Live and Let’s Fly Weekend Digest: December 17, 2017

Matthew Klint Posted onDecember 17, 2017December 24, 2017 Leave a Comment
AA Flagship Dining LAX

After another trip to New York, I’m back in Los Angeles until tomorrow…when I’ll fly to Germany for Christmas. It has been a hectic month, so I am looking forward to some downtime. American Airlines’ opened a beautiful new...

Read More
aeroplanLaw In TravelSWISSUnited Airlines

Did Anyone Lose Their SWISS First Class Reservation with United?

Matthew Klint Posted onDecember 15, 2017December 15, 2017 20 Comments
SWISS First Class United Miles

As I prepare my legal case against Aeroplan, I have a question to anyone who recently booked SWISS First Class award space via United: is your reservation still intact? I’m trying to draw to sufficient data points to weigh...

Read More
aeroplanSWISS

Aeroplan Called Me…

Matthew Klint Posted onDecember 13, 2017December 13, 2017 33 Comments

The SWISS First Class award saga may now be in the trench warfare stage. Last week, I received an updated itinerary from Aeroplan without any other notice or explanation. Yesterday, I received a phone call from Aeroplan. > Read...

Read More
aeroplanNew York JFKSWISSUnited AirlinesWeekend Digest

Live and Let’s Fly Weekend Digest: December 10, 2017

Matthew Klint Posted onDecember 10, 2017 Leave a Comment
1K Status Value

I’m back in LA after a whirlwind trip to New York and Frankfurt. I’ll have more details on that trip tomorrow, including a dismaying incident at JFK. My focus over the last week has been on the SWISS First...

Read More
aeroplanAir CanadaAward BookingsLaw In TravelSWISS

Aeroplan Plan of Attack: DOT First, Lawsuit Later

Matthew Klint Posted onDecember 7, 2017December 7, 2017 48 Comments
Aeroplan Attack Plan

Aeroplan apparently won’t honor the SWISS First Class award tickets issued last week. I say apparently because Aeroplan still hasn’t contacted me directly concerning my ticket and the reservation still shows intact if I login to my Aeroplan account....

Read More
aeroplanAir CanadaAward BookingsFirst ClassSWISS

Aeroplan: We Won’t Honor SWISS First Class Award Tickets

Matthew Klint Posted onDecember 6, 2017 29 Comments
Aeroplan Honor Swiss First Class

Just 11 minutes after publishing a cautiously optimistic post on the Aeroplan/SWISS First Class award issue, the other shoe dropped…Aeroplan is throwing in the towel. Here’s the update from Aeroplan– A small number of first class bookings were made...

Read More
aeroplanAir CanadaAward BookingsSWISS

SWISS First Class Update: No News is Good News?

Matthew Klint Posted onDecember 6, 2017December 6, 2017 10 Comments
SWISS first class award cancellation

I’ve received over 50 emails the last two days asking for an update on the Aeroplan/SWISS First Class issue. Thus far, I’ve only been advised to be patient. At this point, we know that SWISS is the culprit for...

Read More
SWISSWeekend Digest

Live and Let’s Fly Weekend Digest: December 03, 2017

Matthew Klint Posted onDecember 3, 2017December 3, 2017 1 Comment
Air Canada Signature Suite

I’m in LA tonight…the question is for how long. I’m hoping I’ll be able to stay home this week, but I may be on a plane to New York tomorrow, then Hong Kong, then Zurich…maybe even Las Vegas. We’ll...

Read More
aeroplanFirst ClassSWISS

Aeroplan Issues Statement on Cancelled SWISS First Class Awards

Matthew Klint Posted onDecember 2, 2017December 2, 2017 38 Comments
Aeroplan Statement SWISS First Class

Last post of the day on this, but Aeroplan sent me a statement concerning the cancelled SWISS First Class award bookings and I want to share it with you. I can assure you that we are not pleased with...

Read More
aeroplanAward BookingsFirst ClassSWISS

Let’s Help Aeroplan Take the Moral High Ground (RE: SWISS First Class Awards)

Matthew Klint Posted onDecember 2, 2017December 2, 2017 21 Comments
Aeroplan Honor Swiss First Class

Yesterday, after learning that my SWISS First Class tickets from Zurich to Los Angeles had been cancelled, I quickly issued a legal threat. My point was not to be unnecessarily combative, but to underscore the seriousness of this matter and...

Read More
aeroplanLaw In TravelSWISS

Dear Aeroplan, If You Cancel My SWISS First Class Tickets, I Will Sue You

Matthew Klint Posted onDecember 1, 2017December 7, 2017 123 Comments
Aeroplan Lawsuit

I hope you felt the excitement in my two posts yesterday and post earlier today about flying with my family in SWISS First Class. I was truly ecstatic. So you can imagine how I felt when One Mile at...

Read More

Posts navigation

Previous 1 2 3 4 5 Next
facebook twitter instagram rss

Privacy Policy

© Live and Let's Fly All Rights Reserved.
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Live and Let's Fly with appropriate and specific directions to the original content.