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Category Archives: SWISS

SWISS

11 Hours. Middle Seat. My SWISS Economy Class Flight To Zurich…

Matthew Klint Posted onJuly 1, 2021July 2, 2021 52 Comments
SWISS Economy Class Review

My gamble did not pay off. With Switzerland having just re-opened to U.S. travelers the day before, my hopes of stretching out on an 11-hour flight in SWISS economy class were dashed. Not only was every seat taken, but...

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Austrian AirlinesLufthansaSWISS

Lufthansa Cuts Free Food + Drink In Economy Class In Favor Of Buy-On-Board

Matthew Klint Posted onNovember 17, 2020November 17, 2020 10 Comments
Lufthansa Buy On Board

The Lufthansa Group, including Lufthansa, Austrian, and SWISS, will eliminate complimentary snacks and drinks onboard short- and medium-haul economy class flights starting next year and introduce a new buy-on-board menu. While not an unexpected move, it is still a...

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Law In TravelSWISS

Split Decision: Mother Found Guilty Of Beating SWISS Pilot While Grandma Walks…

Matthew Klint Posted onMarch 6, 2020March 6, 2020 4 Comments
SWISS Pilot Assault

Earlier this week I shared about the mother-daughter duo who were arrested for assaulting a SWISS Air captain over a hand baggage disagreement. A London court just adjudicated the case. Henrietta Mitaiare, 23, and Mary Roberts, 53, were traveling from Zurich...

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Law In TravelSWISS

SWISS Pilot Attacked By Mother-Daughter Duo…Over Baby Stroller

Matthew Klint Posted onMarch 4, 2020March 4, 2020 4 Comments
Swiss pilot attacked

A SWISS pilot has alleged a mother-daughter duo from London attacked him over a baby stroller. Henrietta Mitaiare, 23, and Mary Roberts, 53, were traveling from Zurich (ZRH) to London (LHR) last May with Mitaiare’s child. Upon boarding, Mitaiare was informed...

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MusingsSWISS

SWISS Chocolate And Free Speech…

Matthew Klint Posted onJanuary 31, 2020February 1, 2020 51 Comments
SWISS Cuts Chocolate

SWISS is dropping chocolatier Läderach from its onboard premium cabin offering due to controversial, public positions on divisive social issues by the CEO. I assess the issue differently than the Zeitgeist. If you’ve ever flown SWISS business class over the...

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NewsSWISS

SWISS Expands “Flugzug” Service

Matthew Klint Posted onOctober 12, 2019 3 Comments
Swiss Flugzug

With the demise of Adria leaving a gap in its domestic network, SWISS is expanding it Flugzug rail service to Lugano. In German, Flugzug is literally flight train, though SWISS translates it as Airtrain. When SWISS abandoned Basel (BSL), it...

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Flight ReviewsSWISS

Review: SWISS Saab 2000 Zurich To Lugano

Matthew Klint Posted onAugust 8, 2019May 10, 2020 10 Comments
Swiss Adria Saab 2000 Review

It is always fun to fly on “vintage” airliner, even on a very short route. This flight review review gives you an idea of what to expect on a SWISS domestic flight. It was a hot summer day in...

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SWISS

My First Domestic Flight In Switzerland On A “Vintage” Prop

Matthew Klint Posted onJuly 29, 2019 7 Comments
Saab 2000 Adria SWISS

I recently experienced my first domestic flight in Switzerland, which was like a walk down memory lane in terms of comfort and a showcase of stunning Swiss scenery. SWISS operates mainline aircraft between Zurich and Geneva, but uses smaller...

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Meal of the WeekSWISS

A Simple Yet Satisfactory Breakfast On SWISS

Matthew Klint Posted onJuly 13, 2019July 13, 2019 6 Comments
SWISS Breakfast

Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Sometimes, the...

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Lounge ReviewsSWISS

Review: SWISS Senator Lounge Zurich (A Gates)

Matthew Klint Posted onMay 16, 2019May 16, 2019 10 Comments
SWISS A-Gates Senator Lounge Review

The SWISS Senator Lounge in the A Gates (Schengen) area of Zurich is a great lounge to dine or relax in before your flight. I arrived at ZRH 30 minutes earlier than I normally would in order to try...

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Air FranceFirst ClassSWISS

First Class: Air France Vs. SWISS

Matthew Klint Posted onApril 1, 2019April 1, 2019 19 Comments

Both Air France and SWISS offer exclusive first class products. Which overall product is better? Today I compare the 777-300 experience on both airlines. If you’re interested in reading complete flight reviews, I’ve carefully reviewed both products below: SWISS...

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SWISSUpgrades

Paid Upgrade To First Class on SWISS Award Ticket

Matthew Klint Posted onMarch 2, 2019March 2, 2019 21 Comments

Here’s an interesting data point for an airline that very closely guards its first class cabin. When available, SWISS offers reasonably-priced paid upgrades to first class. You just have to ask… I recently booked an Aeroplan (Air Canada-issued) award...

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Flight ReviewsSWISS

Review: SWISS A340-300 First Class Shanghai To Zurich

Matthew Klint Posted onFebruary 13, 2019May 10, 2020 17 Comments
SWISS A340 First Class Review

Here’s a classic report from 2011, but published for the first time and for good reason. I recently flew the A340 on Lufthansa in first class and am compiling a series of comparison posts from the four European airlines (Air...

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SWISS

SWISS Unveils Beautiful New Check-In Experience In Zurich

Matthew Klint Posted onFebruary 7, 2019February 7, 2019 6 Comments

Zurich Airport is one of my favorite in the world. And it is getting even better if you fly SWISS. I see ZRH a lot when visiting my in-laws and appreciate that there never seems to be too much...

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Law In TravelSWISS

Case Closed: Sweet Victory Over SWISS!

Matthew Klint Posted onDecember 27, 2018December 27, 2018 57 Comments

When it comes to actually honoring EU261/2004 obligations, it seems that most airlines will initially stonewall you, hoping that you will just give up. In the case of SWISS, a sharply-worded letter to the CEO did the trick. A...

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SWISS

SWISS Will Offer Cheese Fondue, Other Gourmet Treats In Economy Class

Matthew Klint Posted onDecember 4, 2018December 4, 2018 9 Comments
SWISS air Cheese Fondue

SWISS has switched to a buy-on-board concept for short and mid-haul economy class flights out of Geneva (with the exception of Zurich). And while the loss of free sandwiches is to be mourned, the a la carte menu is...

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SWISS

SWISS Delays Refresh Of A340 Fleet, Blames First Class

Matthew Klint Posted onNovember 5, 2018November 4, 2018 6 Comments

SWISS has delayed (yet again) the refurbishment of its aging A340-300 fleet. But the plane will not be retired anytime soon. In an era of efficient, twin-engine 787s and A350s, four engine aircraft are on the decline. But after...

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Award TravelSWISSUnited Airlines

An Award Ticket Horror Story On SWISS

Matthew Klint Posted onSeptember 6, 2018 35 Comments

Let’s call this Sherlock Holmes and the Case of the Disappearing Award Ticket. Perhaps, with our collective deductive reasoning, we can get to the bottom of this. An Award Expert client was traveling from San Francisco to Milan with...

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Airport LoungesSWISS

First Look At Beautiful New SWISS “Lounge Center A” In Zurich

Matthew Klint Posted onJuly 14, 2018July 13, 2018 6 Comments
SWISS "Lounge Center A" Pictures Zurich

SWISS has unveiled beautiful new Business Class and Senator lounges for short-haul passengers at Zurich Airport. The new Lounge Center A opened earlier this month and is intended to make passengers feel “genuinely” at home. The design and interior of both...

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SWISS

SWISS Giving Away Business Class “Throne” Seats for Free

Matthew Klint Posted onJune 19, 2018June 19, 2018 19 Comments

I noticed something odd after completing my wife’s business class reservation on SWISS from Los Angeles to Zurich. Seat assignments that should have been complimentary were not…and seats that should have incurred a charge were complimentary. Heidi was traveling...

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