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Category Archives: Uber

Uber

When Uber Drivers Drive Under The Speed Limit, Do You Speak Up?

Matthew Klint Posted onSeptember 17, 2021November 14, 2023 28 Comments
a close up of a speedometer

Do you ever question your Uber driver for driving under the speed limit? What is the line between cautious and too slow? I was recently on a fairly long (100km) Uber journey in a place in which the speed...

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Uber

Uber Scheduled Rides Disappoint, Cost More

Kyle Stewart Posted onApril 29, 2021September 12, 2021 136 Comments
uber scheduled rides

Uber is often my ride of choice to the airport. Readers have asked, “is it cheaper to book Uber in advance?” For specific departure times, I prefer to schedule the Uber to arrive when I need it, but it...

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Law In TravelUber

Horrible: Uber Driver Attacked By Vicious Female Trio

Matthew Klint Posted onMarch 12, 2021November 14, 2023 23 Comments
a group of people in a car

Profanity. Racial slurs. Assault. Pepper spray. All in one Uber ride? For what? Asking a passenger to wear a mask. Uber Driver Viciously Attacked By Three Women In San Francisco For, Subhakar Khadka, this nightmare became a reality earlier this...

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CaliforniaLyftUber

Uber’s Aggressive Campaigning In California

Matthew Klint Posted onNovember 3, 2020November 14, 2023 18 Comments
Uber California voters

Today is election day in the United States. In a country with deep internal division, there’s more on the ballot than choosing the next President. In California, Uber and Lyft are hoping voters will approve Prop 22, a controversial...

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Uber

$143 For A Two-Mile Uber Ride…

Matthew Klint Posted onNovember 2, 2020November 14, 2023 32 Comments
a person holding a phone

Beware: surge pricing on Uber can rise to absurd levels during peaks of extreme demand. One young man found out the hard way. Horror Story: 23X Surge Pricing On Uber Matt Bennett, a teenage plumbing apprentice, was returning from...

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CaliforniaUber

A Day Of Reckoning For Uber And Lyft In California

Matthew Klint Posted onAugust 15, 2020August 16, 2020 25 Comments
Uber California Shut Down

Uber and Lyft have threatened to shut down within days after a court ordered them to immediately reclassify their independent contractors as employees. Will Uber + Lyft Shut Down In California? On Monday, Superior Court Judge Ethan Schulman ruled...

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NewsUber

Riders, Drivers Pay For Uber’s Bad Tech

Kyle Stewart Posted onDecember 29, 2019September 13, 2021 41 Comments
Uber Washington DC Tricks

Uber has several technical issues that cause issues for riders and drivers. These cost both sides of the equation money yet Uber hasn’t or won’t fix the app.  If you are considering booking travel or signing up for a new credit...

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Uber

Uber Charges More When Your Battery Is Low?!

Matthew Klint Posted onSeptember 21, 2019September 24, 2019 39 Comments
Uber Battery Pricing

Does Uber charge you more if the battery on your mobile phone is low? NPR interviewed Keith Chen on its Hidden Brain program, who is head of “economic research” at Uber. He said: When your phone is down to five...

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NewsUber

Uber Copter Will Compete With BLADE For Manhattan – JFK Traffic

Matthew Klint Posted onJune 7, 2019November 14, 2023 5 Comments
Uber Copter

Uber will offer helicopter service between Lower Manhattan and New York JFK starting this summer. The ride-sharing service plans  to take on BLADE, which currently offers helicopter service between all three New York airports (JFK, LGA, and EWR) and...

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NewsUber

Uber Banning US, Canadian Riders With Low Scores

Kyle Stewart Posted onJune 2, 2019November 14, 2023 11 Comments
Uber black car beer estimate

Uber has expanded its program to boot US and Canadian riders from their app who have substandard star ratings as they have in other countries. On the surface, this plan makes sense but it’s imperfect and may not work...

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Uber

How Uber And Lyft Drivers Game The System

Matthew Klint Posted onMay 22, 2019November 14, 2023 14 Comments
Uber Washington DC Tricks

Uber and Lyft drivers are creating artificial surge pricing in Washington, DC to drive up fares. They insist this is necessary to “flight back” against years of declining pay. Here’s how the trick goes down. The lot outside Reagan...

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GermanyUber

Why I’ll Stick To Taxis And Avoid Uber In Germany

Matthew Klint Posted onMay 21, 2019November 14, 2023 24 Comments
Uber Germany Problems

Uber is back across Germany…but be careful, as the drivers are not exactly well-experienced. I was recently in Germany with my business partner. We landed in Frankfurt and needed to get to Mainz. When I travel alone, I take...

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EditorialUber

Uber Punitive Star System Bad for Drivers and Passengers

Kyle Stewart Posted onOctober 7, 2018September 15, 2021 19 Comments
Uber black car beer estimate

Uber’s star rating system allows passengers and drivers to rate each other anonymously. In some countries, Uber is barring riders from the app for having a four-star rating and that has me scared.  If you are considering booking travel or signing...

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Los Angeles LAXSpiritUberUnited AirlinesWeekend Digest

Live and Let’s Fly Weekend Digest: April 15, 2018

Matthew Klint Posted onApril 16, 2018November 14, 2023 Leave a Comment
a group of people in a plaza

Greetings from Los Angeles. It is good to be home after two nearly weeks in Europe. I had a fabulous trip (hope you have been enjoy the Italy road trip report), but there is no place like home…especially after...

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Uber

Why is My Uber Rating Dropping?

Matthew Klint Posted onApril 9, 2018November 14, 2023 20 Comments
uber scheduled rides

Here’s the paradox of tipping coming to Uber: I now tip far more generously than before, but my rating is dropping. Honestly, I care much more about any secret comments on my Hyatt or United profile than what my...

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Los Angeles LAXLyftUber

Pilot Stranded Miles Away from Airport by Angry Lyft Driver

Matthew Klint Posted onApril 9, 2018November 14, 2023 16 Comments
Lyft Abandons Pilot

It happens often, but it is not always captured on video. An airline pilot was ditched in a grocery store parking lot seven miles from Los Angeles International Airport. Why? His Lyft driver had no desire to travel to...

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Los Angeles LAXUber

The Most Incredible Uber Driver. Ever.

Matthew Klint Posted onMarch 26, 2018November 14, 2023 20 Comments
a hand holding a cell phone

I’m finally on the road again…and had to get from my office to LAX earlier this morning. That’s typically a one hour drive in morning rush hour. Small problem: I cut things too close and found myself 40 minutes...

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LondonUber

Here’s Why Uber Will Continue to Operate in London

Matthew Klint Posted onSeptember 22, 2017November 14, 2023 5 Comments
Uber London Ban

Keep calm. Uber will carry on in London. Transport for London (TfL) announced this morning that Uber would be banned starting next month because of safety concerns. It tweeted the announcement, just one minute after informing Uber. Transport for...

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NewsUber

A Disappointing Relief: Tipping Officially Comes to Uber

Matthew Klint Posted onJune 21, 2017November 14, 2023 13 Comments
a hand holding a phone

If you live in Seattle, Minneapolis or Houston, you can now tip directly in the Uber app. By the end of July, tipping will be rolled out across the USA. That’s a disappointing relief. My views on Uber tipping...

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AustriaUber

Crazy Uber Driver in Vienna

Matthew Klint Posted onMay 7, 2017May 7, 2017 8 Comments
Uber Vienna

“But the Uber app says 40 minutes.” “No, no. It will only take 30. No problem.” I always chuckle at stories like Lucky’s race through Brussels and now I have an almost identical one of my own. Friday evening...

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