If you live in Seattle, Minneapolis or Houston, you can now tip directly in the Uber app. By the end of July, tipping will be rolled out across the USA. That’s a disappointing relief.
My views on Uber tipping have evolved over the years. While I once staunchly opposed tipping by principal, I have softened up significantly over the last few years. Uber has remained an incredible value (and some cases become even cheaper) and I want drivers to be able to thrive, not just survive. No one will be come rich driving for Uber, but a few extra hundred a month can go a long way.
Thus, I tip on every trip now. That is really annoying, though, because it means I always have to carry cash, preferably small bills. Sometimes I forget and if a driver cannot make change I have to tip in whatever currency happens to be in my wallet (currently there are Euros, Chinese Yuan, Turkish Lira, Malaysian Ringgits, Indonesian Rupees, and Thai Baht in my wallet…).
> Read More:
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The ability to tip directly in the app is welcomed. Not only is tipping made easier, but we can now earn credit card points for tipping.
Still, I’m disappointed. I still dream of a tip-free culture in the USA and loved that Uber tried to encourage that by offering truly all-in pricing. We’ll probably never reach that point, but Uber tried and I’m disappointed it failed.
Two Other Driver-Friendly Changes
Uber also promised two other changes that address common driver complaints.
- Riders will now have two minutes to cancel a ride instead of five (without fee)
- No more unlimited free waiting — charges will be incurred after two minutes of waiting
I don’t really have a problem with these changes, though it bugs me that sometimes your driver will have a 5-minute ETA and three minutes later it changes to a 15-minute ETA. I believe that if ETA changes by more than five minutes, a rider should have the opportunity to cancel without penalty even if the initial cancellation period has passed.
Drivers are going to love these changes. Let’s hope it translates into a better quality of life for them and better quality of service in the car.
What do you think about tipping on Uber?
(H/T: The Points Guy)