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Category Archives: United Airlines

Airport LoungesUnited Airlines

Holiday Treat at LAX United Club

Matthew Klint Posted onJanuary 5, 2018November 14, 2023 6 Comments
LAX United Club Hot Chocolate Bar

The Christmas season is coming to a close for many, but here in Los Angeles Armenian Christmas does not arrive until tomorrow. Consequently, I don’t feel guilty about posting this many days after 12/25. A hot chocolate bar is...

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United Airlines

Dear Scott Kirby, Remember the Ghost of Jeff Smisek

Matthew Klint Posted onJanuary 4, 2018January 4, 2018 18 Comments
United Reverses Course Employee Bonus

Dear Mr. Kirby, A very Happy New Year to you. We met and chatted for quite awhile at the opening of the new United Club in T7 at LAX in November 2016. I admire your vision to make United...

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Flight ReviewsUnited Airlines

Review: United 777-300ER Economy Class Frankfurt to San Francisco

Matthew Klint Posted onDecember 29, 2017November 14, 2023 19 Comments
United 777-300ER Economy Class Review

What is United Airlines’ economy class product like on its 10-across 777-300ER between Europe and the USA? Once in awhile, a bit of a reality check is nice. Although I love premium cabins and am fortunate to routinely secure...

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ANALaw In TravelLos Angeles LAXUnited Airlines

Fascinating: Foul Play and Intrigue Onboard ANA Flight to Nowhere

Matthew Klint Posted onDecember 29, 2017November 14, 2023 6 Comments
ANA Stowaway Brothers

Turns out there may have been a very good reason to turn an ANA flight around over four hours into its journey…a genuine stowaway onboard. > Read More: Supermodel’s Account of the 8hr ANA Flight from LAX to LAX I...

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Law In TravelUnited Airlines

UPDATE: United Insists It Did NOT Boot Woman From First Class for Congresswoman

Matthew Klint Posted onDecember 27, 2017November 14, 2023 36 Comments
Shiela Jackson Lee Bump

I had a telephone conversation with United Airlines yesterday about the events surrounding the Washington, DC woman who found herself booted from first class and a Congresswoman in her original seat. If you missed out on yesterday’s post, you...

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Law In TravelliveryUnited Airlines

Congresswoman Poaches First Class Seat, Accuses Victim of Racism

Matthew Klint Posted onDecember 26, 2017November 14, 2023 62 Comments
Congresswoman Steals First Class Seat

A teacher has accused a prominent Democratic Congresswoman of stealing her first class seat on a United flight from Houston to Washington, DC. Jean-Marie Simon was traveling back from Guatemala to Washington, DC via Houston. Upon boarding her connecting flight...

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aeroplanAir FranceSWISSUnited AirlinesWeekend Digest

Live and Let’s Fly Weekend Digest: December 24, 2017

Matthew Klint Posted onDecember 24, 2017November 14, 2023 1 Comment
a plane with rows of seats

It’s Christmas Eve and I hope, like me, you are spending it with family friends. I’m on “vacation” in Germany for awhile, but there is never really any true vacation in the world of blogging and Award Expert. Posts...

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United Airlines

Less Than 3K Miles from 1K Status on United, But…

Matthew Klint Posted onDecember 22, 2017November 14, 2023 21 Comments
Last Minute United 1k Status

After my trip to New York last week, I’m less than 3,000 miles away from 1K status…but still have not made Platinum status. I already wrote about this a couple weeks ago and received helpful feedback from several of...

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Lounge ReviewsUnited AirlinesUnited Club

New “Pop-Up” United Club in Newark Airport

Matthew Klint Posted onDecember 21, 2017November 14, 2023 12 Comments
Pop-Up United Club

With ongoing construction on a new Polaris Lounge at Newark’s Liberty International Airport, United faced a critical overcrowding issue in its only other Terminal C United Club. The solution? A new “Pop-up” United Club near Gate C-124. United’s lounge...

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United Airlines

More United Polaris Aircraft Enter Service

Matthew Klint Posted onDecember 19, 2017November 14, 2023 10 Comments
United Polaris Retrofit

While the retrofit process will take several years to fully complete, United has just rolled out its third Boeing 767-300 with new Polaris seating. I wrote about the first 767-300 retrofit here, which is a 1-1-1 configuration with direct...

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United Airlines

Win a Free Trip to Australia from United Airlines

Matthew Klint Posted onDecember 19, 2017November 14, 2023 4 Comments
United Airlines Australia Sweepstakes

Is your name Sydney? United Airlines may have a free ticket to Australia with your name on it… To celebrate our new route between Houston, Texas and Sydney, Australia, we’re running a sweepstakes that calls on people with the...

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United Airlinesvdb

$2,000 for a United Bump…

Matthew Klint Posted onDecember 16, 2017November 14, 2023 18 Comments
United Oversold Flight

My flight from Los Angeles to Newark on Thursday night was so full I was unable to get a seat on it. That, in and of itself, is not all that unusual during the busy holiday travel season. The...

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aeroplanLaw In TravelSWISSUnited Airlines

Did Anyone Lose Their SWISS First Class Reservation with United?

Matthew Klint Posted onDecember 15, 2017November 14, 2023 20 Comments
SWISS First Class United Miles

As I prepare my legal case against Aeroplan, I have a question to anyone who recently booked SWISS First Class award space via United: is your reservation still intact? I’m trying to draw to sufficient data points to weigh...

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NewsTahitiUnited Airlines

Official: United Will Fly San Francisco to Tahiti

Matthew Klint Posted onDecember 13, 2017November 14, 2023 5 Comments
United Airlines Tahiti

United Airlines will serve Tahiti, broadening its portfolio of South Pacific routes to a new and exotic leisure destination. Subject to government approval, United will start seasonal nonstop service between San Francisco (SFO) and Fa’a’ā International Airport (PPT) in Papeete,...

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NewsUnited Airlines

United CEO Vows to Combat Onboard Sexual Harassment

Matthew Klint Posted onDecember 12, 2017November 14, 2023 Leave a Comment
United Airlines Sexual Harassment

United CEO Oscar Munoz has forcefully addressed the sexual harassment epidemic that is changing the American landscape. Earlier this week, Sara Nelson, the International President of the Association of Flight Attendants, contributed to the Washington Post story entitled, “The one...

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aeroplanNew York JFKSWISSUnited AirlinesWeekend Digest

Live and Let’s Fly Weekend Digest: December 10, 2017

Matthew Klint Posted onDecember 10, 2017November 14, 2023 Leave a Comment
1K Status Value

I’m back in LA after a whirlwind trip to New York and Frankfurt. I’ll have more details on that trip tomorrow, including a dismaying incident at JFK. My focus over the last week has been on the SWISS First...

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chinaNewsUnited Airlines

United Cancels Service to Xi’an, China

Matthew Klint Posted onDecember 9, 2017November 14, 2023 5 Comments
United Airlines Xian

United Airlines is cancelling its summer seasonal service between San Francisco and Xi’an, China. Effective today, the flight has been removed from the schedule. In an internal memo, United blamed poor yields for the decision to abandon service– In...

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Meal of the WeekUnited Airlines

Impressive: United’s Free Coach Meals on Domestic Transcons

Matthew Klint Posted onDecember 6, 2017November 14, 2023 5 Comments
United Premium Transcontinental Economy Meals

Upgrades are much more difficult when you purchase a same-day ticket. Yesterday was one of those days. Three urgent meetings in New York today meant a last-minute redeye yesterday. While my upgrade never cleared, it gave me a chance...

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Award BookingsSWISSUnited Airlines

SWISS First Class Award Space Wide Open

Matthew Klint Posted onNovember 30, 2017November 14, 2023 11 Comments
SWISS First Class Award

Earlier today I wrote about SWISS First Class award space popping up on Aeroplan. This space is now bookable for other Star Alliance carriers as well. We’ll eventually find out…maybe…if SWISS meant to release this space or not, but...

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las vegasUnited Airlines

Coming Soon: Gift Boxes on United Flights to Las Vegas

Matthew Klint Posted onNovember 28, 2017November 14, 2023 3 Comments
United Airlines Las Vegas Gift Box

If you’re flying on United Airlines to Las Vegas next month, look forward to a gift box on all mainline flights. Oh, don’t get too excited. It’s just a box that The Venetian and The Palazzo Hotels probably paid United...

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