Category Archives: United Airlines

My flight from Los Angeles to Newark on Thursday night was so full I was unable to get a seat on it. That, in and of itself, is not all that unusual during the busy holiday travel season. The...

As I prepare my legal case against Aeroplan, I have a question to anyone who recently booked SWISS First Class award space via United: is your reservation still intact? I’m trying to draw to sufficient data points to weigh...

United Airlines will serve Tahiti, broadening its portfolio of South Pacific routes to a new and exotic leisure destination. Subject to government approval, United will start seasonal nonstop service between San Francisco (SFO) and Fa’a’ā International Airport (PPT) in Papeete,...

United CEO Oscar Munoz has forcefully addressed the sexual harassment epidemic that is changing the American landscape. Earlier this week, Sara Nelson, the International President of the Association of Flight Attendants, contributed to the Washington Post story entitled, “The one...

I’m back in LA after a whirlwind trip to New York and Frankfurt. I’ll have more details on that trip tomorrow, including a dismaying incident at JFK. My focus over the last week has been on the SWISS First...

United Airlines is cancelling its summer seasonal service between San Francisco and Xi’an, China. Effective today, the flight has been removed from the schedule. In an internal memo, United blamed poor yields for the decision to abandon service– In...

Upgrades are much more difficult when you purchase a same-day ticket. Yesterday was one of those days. Three urgent meetings in New York today meant a last-minute redeye yesterday. While my upgrade never cleared, it gave me a chance...

Earlier today I wrote about SWISS First Class award space popping up on Aeroplan. This space is now bookable for other Star Alliance carriers as well. We’ll eventually find out…maybe…if SWISS meant to release this space or not, but...

If you’re flying on United Airlines to Las Vegas next month, look forward to a gift box on all mainline flights. Oh, don’t get too excited. It’s just a box that The Venetian and The Palazzo Hotels probably paid United...

In celebration of 70 years of service, United Airlines if offering discounted award tickets to Hawaii. Just in time for Cyber Monday, United is discounting economy class award travel to Hawaii by 20%. Round-trip saver awards to Hawaii, normally...

Greetings from a beautifully blustery autumn day in Carmel, CA. I’ll have details tomorrow about the wonderful way I’ve spent my long holiday weekend. It was a fairly quiet week on the blog and in the aviation industry, which...

United CEO Oscar Munoz penned a beautiful to note to employees concerning the Thanksgiving Day holiday. Dear United family, Thanksgiving is a time when we take stock of what we’ve accomplished over the past year and give thanks to...

On Sunday I flew home from Chicago to LA on United…behind the curtain. It gave me a chance to try out United’s new smoked gouda cheeseburger, the subject of this week’s Meal of the Week. I’ve written before about...

Gary Leff asks, “Would You Fly 1700 Miles in a Regional Jet?” My answer is…depends on the jet. But in answer to the specific jet referred to in his question, the answer is YES. United is adding several new...

United Airlines’ Saks Fifth Avenue bedding in business class is so popular United has had trouble keeping it onboard. Now you can buy it online, just in time for the holidays. United has had a tremendous problem with the theft...

I really enjoyed FTU this weekend. Not only was it fun to meet many readers, but it was a great crowd–I hope all who attended enjoyed it. I’m happy to report that I have no more (planned) airline trips...

This will be a briefer review than my Los Angeles to Singapore outbound flight, but I do want to highlight United’s catering and service out of Singapore for its longest flight on the route map. After resting up at...

If you think I only fly business or first class, think again. I’m currently on a 14-hour fight in economy class from Hong Kong to Chicago on United. In fact, I’m wedged into the back of the plane. In all...

If you’ve ever used wi-fi internet onboard a United flight, you know that it often is frustratingly slow. Thankfully, United has noticed as well and promised swift improvements in the months to come. In a letter to employees, Chief...

Much like the secret menu at In-N-Out Burger, there is a secret menu in United Polaris Business Class that requires a bit of inside knowledge or careful reading to take advantage of. As you board, you’ll find a plush...