Good day from Hong Kong! I’ve made it to HKG after a 15-hour flight from San Francisco on United’s new 777-3ooER in Polaris Business Class. The flight was good, for me at least. My friend John got sick just...
United FA Sues Her Employer Over Footwear
A United Airlines flight attendant is suing her employer, claiming United violated federal disability laws in refusing to allow her to wear doctor-recommended footwear to ease chronic pain. United claims she has been given permission to wear the footwear....
Finally, a Trip in “Real” United Polaris Class!
United now calls its international business class product “Polaris” but not all seats are created equal. Only the 777-300ER and one 767-300ER currently have the new Polaris seat installed, a beautiful product that makes United’s longhaul business class much...
Review: Historic Final 747 Flight on United Airlines from the Upper Deck
There’s so much to say about United’s final 747 flight, but I’ll do my best to keep it concise. It was one of the greatest flights of my life and one that I will never forget. When I learned...
United’s Own Trip Report from Last 747 Flight
Later today I’ll publish my trip report from United’s final 747 flight, the last chapter in my multi-part series on the retirement of this great aircraft. In the meantime, United published its own trip report of the final flight...
Live and Let’s Fly Weekend Digest: November 12, 2017
After a quick trip to Honolulu to commemorate the final United Airlines 747 flight, I’m back in LA…for tonight anyway. Tomorrow my next trip begins: a business trip that I’ll detail tomorrow that will take me on a product...
10 Things I Loved About the Final United 747 Flight
United Airlines did a great job on yesterday’s final 747 flight. For those who prefer a condensed trip report over a more long-form version, here it is: 10 things I loved about United’s final 747 flight. Superb Flight Attendants...
Pictures: United’s Final 747 Flight
Hello from Honolulu. I’m resting up after a great journey from San Francisco to Honolulu that marked the final United 747 passenger flight. Later today I’ll have two stories on the final flight, followed by a full trip report...
First Look at the United 747 Shindig at SFO
In just a couple hours, festivities will begin to commemorate United’s final 747 flight. Last night I arrived late into San Francisco and happened to pull up right at Gate 90, just a couple gates away from 86 where...
Boeing 767 Production Will Continue Regardless of United Order
The Wall Street Journal rekindled rumors yesterday that United Airlines may purchase new Boeing 767 aircraft from Boeing. Whether that happens or not, the 767 has found new life and will not shut down. For weeks we’ve heard that...
Review: United Airlines 787-9 Polaris Business Class Los Angeles to Singapore (Inaugural)
After a wonderful opening ceremony at the gate, it was time to board the flight. Although blocked at 17hr,55min the inaugural flight from Los Angeles to Singapore would take only about 16hrs due to reduced headwinds. If you’re just...
Shrimp Salad: British Airways vs. United Airlines
For this week’s Meal of the Week, I compare shrimp salads on United Airlines and British Airways. 1. British Airways – London to Frankfurt – Club Europe (1hr30min) British Airways offers light meals on shorthaul business class flights within...
My Favorite First Class Omelet is Now for Sale in Economy Class
Breakfast is my favorite meal of the day and one of my favorite breakfast dishes happens to be an airline meal. Now it is available even in economy class. United Airlines has offered a Southwestern omelets for a over...
United CEO Comments on World Series
What side do you root for when you’re an airline CEO and both teams in the World Series are from hub cities? United CEO Oscar Munoz had to walk a fine line during the Series. He’s an LA-native but...
Three Cool Awards I Booked Before United Devaluation
The dust has settled and new pricing is in effect at United MileagePlus. I dragged my feet in booking and ended up with three award reservations at the last minute. I won’t keep them all, but I’d rather pay...
American Airlines CEO Suggests Hubs Matter More Than Management
During an earnings call last week, American Airlines’ CEO Doug Parker intimated that bad hubs rather than poor management are to blame for widening profit gaps between industry-leader Delta and American or United. When asked about the widening profit...
My Favorite New United MileagePlus Redemption
Among the many higher prices rolled out today on the United Airlines MileagePlus award chart comes one superb reprieve. Direct flights 800 miles or less outside North America now cost 8,000 miles in economy class. In many cases, that’s...
Bid for a 2018 Winter Olympics Package on United Airlines
The 2018 Winter Olympic and Paralympic Games are just around the corner, now just 100 days away. Next year’s games will be in PyeongChang, South Korea (not to be confused with Pyongyang in the North). United Airlines has been the official...
Last Call: These Five United Awards Will Be More Expensive Tomorrow
In June United announced an award devaluation effective November 01, 2017. While a relatively modest devaluation as far as devaluations go, there are still five awards you should book today if you have no already done so. > Read...
United’s Party at LAX for Inaugural Singapore Flight
United Airlines rolled out quite the red carpet for its new Los Angeles to Singapore flight on Friday. At 8,700 miles the flight is currently the longest flight from the USA and third longest flight in the world. I...
