Those aging United Airlines 777-200 aircraft with Pratt & Whitney engines may indeed be past their prime, as I found out the hard way after a very long night of rolling delays at San Francisco International Airport. My United...
Scott Kirby Mocks An “Idiotic” United–JetBlue Merger, But The Math Could Change
An increasingly bold Scott Kirby says United Airlines has no interest in buying JetBlue, dismissing the idea as “idiotic.” I believe him…but only if we are talking about JetBlue as it exists today. Scott Kirby Says United Won’t Buy...
United Airlines Wants AI To Tell You Why Your Flight Is Delayed
United Airlines wants to get much better at explaining delays to passengers, including maintenance videos and AI-generated updates that tell travelers what is actually happening with their flight. Since the uncertainty is often worse than the delay itself, this...
Review: United Airlines 787-9 Economy Class Los Angeles To London
I find that United Airlines offers an above-average experience in longhaul economy, particularly on flights from the West Coast, as I experienced on my Los Angeles to London 787-9 flight in economy class. United Airlines 787-9 Economy Class Review...
United Airlines Pilot Threatens To Call FBI Over Antisemitic Wi-Fi Hotspot
A United Airlines pilot reportedly threatened to call the FBI after passengers noticed an antisemitic Wi-Fi hotspot name onboard. The hotspot name was vile, but I’m not convinced this was the sort of security threat that justified escalating the...
Scott Kirby’s Memorial Day Message To United Airlines Employees Was More Measured This Year
CEO Scott Kirby’s Memorial Day message to United Airlines employees was more measured this year, pairing gratitude for American freedoms with a summer travel pep talk focused on operational reliability and customer care. Scott Kirby’s Memorial Day Message To...
United Airlines Pilots Fired After “VIP” Passenger Enters Cockpit During Flight, But The Problem Goes Deeper
A United Airlines charter flight incident involving a Colorado Rockies coach in the flight deck raises two uncomfortable truths: the cockpit door rule on Part 121 flights is clear….but United’s sports charter culture may not have been. United Charter...
Introduction: My Odd Spring Break To Europe On United And SWISS
Welcome to my next trip report, which will detail my rather odd but still restful spring break in Germany, with flight reviews on United Airlines and SWISS. Spring Break In Switzerland + Germany On United + SWISS Spring break...
United Airlines Builds Back Cleveland With New Las Vegas And Miami Flights
United Airlines is adding two new routes from Cleveland, including year-round service to Las Vegas and seasonal winter service to Miami, continuing a quiet build-up in a city it once de-hubbed. United Airlines Adds New Cleveland Flights To Las...
United Passenger Body Slams Seat For Two Hours In Bizarre Recline Meltdown
A United Airlines passenger was captured on video repeatedly throwing his body into his seat for nearly two hours, apparently upset that the very tall passenger behind him was blocking his ability to recline. Whatever the reason, this is...
JetBlue Retreats From Newark, Making A United Merger Even More Likely
JetBlue is pulling down even more Newark flying, and the message is clear: Newark does not work for JetBlue any more than JFK worked for United. That has implications far beyond a few leisure routes that JetBlue is axing:...
United Airlines Is Bringing The “Death Star” To Domestic First Class
Look out for Polaris-style salt and pepper globes on your upcoming United Airlines flight in domestic first class, affectionately (or derisively) called the “Death Star” by frequent flyers. United’s Polaris “Death Star” Salt And Pepper Shakers Are Headed To...
United’s Oldest 777 Returns To Boeing, Fueling 777X Speculation
United flew N774UA, the oldest active Boeing 777 in the world, back to Paine Field this week for what has internally been called a “press event.” That alone is a fun avgeek story. But whenever United, Boeing, and the...
United And JetBlue Blue Sky Elite Perks Are Live, But Something Big Is Missing
United Airlines and JetBlue have rolled out the next stage of their Blue Sky partnership, with reciprocal elite perks now live. That is good news, but for United flyers there is still one glaring weakness for United flyers: JetBlue...
United Airlines Adds First-Ever Nonstop Flights From Continental U.S. To Sapporo
United Airlines is adding two new Japan routes, including the first nonstop flight from the continental United States to Sapporo and a new daily Chicago – Tokyo Narita flight that restores another important Asia link from O’Hare. United Airlines...
United Flight Attendants Ratify Contract With 31% Raises, $741 Million Retro Pay
United Airlines flight attendants have finally ratified a new contract, ending a long and often bitter labor battle with management. United Airlines Flight Attendants Ratify New Contract With Big Raises, Retro Pay United Airlines flight attendants have ratified a...
United Airlines Returns To Venezuela, And The Reason Is Written In Oil
United Airlines is returning to Venezuela after nearly a decade, with flights set to resume between Houston and Caracas, two prime oil hubs. United Airlines Resumes Houston – Caracas Flights After Nearly A Decade United Airlines will resume nonstop...
Review: United Airlines 787-9 “Premium Plus” Premium Economy Class
I flew on United Airlines from Hong Kong to Bangkok in premium economy (what United brands as Premium Plus) on a Boeing 787, a short but pleasant daytime flight. United Airlines 787-9 “Premium Plus” Premium Economy Class Review (HKG-BKK)...
My Dismal 737 MAX 9 First Class Flight On United Airlines…
After a string of excellent flights on United Airlines, I experienced a pretty dismal one flying from Chicago to Los Angeles on a 737 MAX 9 in first class…it really left me shaking my head. I Finally Had A...
Review: United Club Hong Kong (HKG)
My visit to the Hong Kong United Club brought back happy memories from decades past and is one of the best United Clubs in the system. United Club Hong Kong Review (HKG) Prior to my flight to Bangkok, I...