For the seasoned mileage runner or leisure traveler, United has had some killer deals out of San Diego this year and today’s Atlanta – San Diego r/t for $169+ takes the cake. Heck, even business travelers may wish to...
United Airlines Raises Change Fees – Will Others Follow?
Without warning, United Airlines raised change fees on tickets yesterday by $50, pushing fees on a restricted domestic ticket from $150 to $200 and from $250 to $300 on an international ticket. After many expressed indignation on Flyertalk, UA...
Amtrak ClubAcela Lounge Access for United Club Members + Premium Passengers
I live just a flew blocks from Philadelphia’s 30th Street Station when I am in Philadelphia and conveniently for me, United Airlines has codeshare service with Amtrak out of ZVF to Newark Airport, allowing me to easily make my...
Tip: Avoid San Francisco International Airport on Weekends
My trip to Philadelphia last night was not as smooth as I had hoped it would be: San Francisco International is a great airport and I enjoy connecting through it, but when the fog and wind roll in, expect...
Pay-to-Play VIP Treatment on Delta and American, but not United
Scott Mayerowitz has a piece out today on how three of the legacies are offering extra special VIP treatment for select guests, namely “true” VIPs and those willing to slap down some cash. American Airlines built a private check-in lobby in Los Angeles...
Los Angeles/San Francisco – New York (Newark) for $198 r/t on Virgin or United
Virgin America recently launched non-stop service between Los Angeles/San Francisco and Newark and is offering some very attractive promotional fares, with round-trip travel starting at $198. Travel from 3 September – 30 October on Tuesday, Wednesday or Saturday at this low...
The Solution to United Airlines’ Woes
United Airlines has taken a beating lately, and rightfully so. From me being thrown off a flight for snapping a picture of my seat to a flight diverting after parents questioned the appropriateness of an in-flight movie for children,...
Loud Crew = No Sleep
First, the good news. I’ve earned over 965,000 lifetime flight miles on United Airlines and what happened on my redeye flight last night has never happened before. For that, I consider myself fortunate. Now onto the story. Last night...
Family Thrown Off United Flight for Complaining About In-Flight Movie
A family claims to have been thrown off a United Airlines flight for complaining about the in-flight movie. The Atlantic prints their letter here, but my executive summary is below– Legacy United crew / A230 / DEN-BWI / 02 Feb 2013 Parents...
Showers at Newark United Club
Earlier in the week I shared that showers are now available for all United Club guests in Chicago and São Paulo including united club pass holders. A couple of you wondered what the showers actually look like in United Clubs...
Shower Access for All United Club Guests at Chicago O’Hare and São Paulo
One notable hole in the United Airlines lounge system is the dearth of showers in the United States. United had showers in Chicago, London, São Paulo, and San Francisco available only to arriving first and business class full-fare passengers (as...
Dog Flies from Newark to Phoenix via Dublin on United
When I took my island-hopper flight last week from Honolulu to Guam on United Airlines, the same intro and safety video was played six times–every time the aircraft took off. Ironically, it was the cargo intro (below) that that...
United Airlines Island Hopping in Coach: Avoid "Direct" Flights
Five days ago I promised a post making the case for why I will continue to remain loyal to United Airlines despite my photo incident and more importantly, despite the dearth of complimentary upgrades, hit-or-miss service, no onboard wi-fi,...
Resolution to the United Airlines Photo Incident
Many of you have asked whether I have resolved my photo incident with United Airlines. The answer is yes. We have been in regular contact for the last couple of weeks and while I will not be walking away...
The Flight Home from Istanbul…
After my ejection from a United Airlines flight to Istanbul, I was admittedly apprehensive as I walked down the jetway to board my return flight to Newark eight days later. What if the same crew was aboard…or one particular...
The United Merger: One Year Later
One year has passed since the day United and Continental officially tied the knot and what a year it has been. I predicted in a blog post late on March 2, 2012 that the transition would be bumpy and...
Seven Words You Can Never Say on an Airplane?
George Carlin famously claimed there were “seven words you can never say on television.” In light of the controversy over my recent ejection from a United Airlines flight, I want to pose the following question today— Are there certain...
Update: United Airlines Responds to Photo Incident
Hi all—I’ve been amazed at the interest my story has produced and hope it can be used as a catalyst to both clarify United Airlines’ photo policy and guarantee that what happened to me will never happen to another...
Thrown Off a United Airlines Flight for Taking Pictures!
Live and Let’s Fly has been silent the last three days as I weighed how I wanted to cover what happened to me on a United Airlines flight from Newark to Istanbul last week. The situation was both traumatizing...
United’s Murky Future at Washington Dulles
UA has a “United Inflight” segment before each safety video and preceding the carrier’s new safety video is a new feature on United’s infrastructure enhancement, particularly at Bush Intercontinental Airport in Houston. But there was one glaring omission from...
