United Airlines will be running a special Super Bowl ad this year in two Colorado markets, seeking to (not so) subtly draw a distinction between its operations and those of its competitors at Denver International Airport, especially Southwest Airlines....
United Airlines Cuts Los Angeles – Tokyo Narita Route Ahead Of Haneda Launch
United Airlines’ promised double-daily service from Los Angeles to Tokyo will not materialize, with Los Angeles – Tokyo Narita flight removed from the schedule ahead of the launch of new service to Tokyo Haneda. As United Airlines Adds New...
Steakhouse Cheeseburger On United Airlines
It seems that every month United Airlines offers a slight variation on its cheeseburger, so for this week’s Meal of the Week let’s review the “steakhouse cheeseburger” I enjoyed earlier this week. Steakhouse Cheeseburger On United Airlines – Yea...
United Airlines 787-9 Collides With 757-200 At Newark Airport
A United Airlines Boeing 787 collided with a Boeing 757 at Newark Liberty International Airport, causing what appears to be significant wing damage. No passengers or crewmembers were injured. United Airlines 787 and 757 Collide At Newark Liberty International...
My Creeping Flight Delay In Denver Leads To Comical Game Of “Musical Gates”
I had a rough first trip on United Airlines this week, with a creeping flight delay leading to a rather comical number of gate changes within a short time period that resembled a game of musical chairs. Tis the...
United Airlines Adds Super Bowl Flights
With Super Bowl LVII coming up, United Airlines is adding extra flights to get fans to Arizona. United Airlines Adds Super Bowl LVII Flights From Philadelphia + Kansas City Super Bowl LVII is coming on Sunday, February 12, 2023...
United Airlines Polaris Meal Service: The Sad State Of Affairs
United Airlines has opened a new test kitchen near its Chicago headquarters and is rumored to be rolling out catering improvements this spring. Based upon the sad state of dining affairs in United Polaris Business Class, this cannot come...
Trip Report: United Airlines 787-9 Diversion To Pago Pago
Last month, we covered the United Airlines 787-9 diversion to Pago Pago. A mechanical issue forced a United Dreamliner bound for Sydney, Australia to stop in the capital of American Samoa. Today, we bring you a trip report from...
Is United Airlines Poaching Pilots From American And Delta?
United Airlines CEO Scott Kirby was asked recently about whether United is benefiting from pilot attrition at Southwest Airlines. His response was surprising, suggesting that pilots are giving up their seniority at major US carriers to come fly for...
New United Airlines Flight Attendant Training Facility In Houston Represents Perfect Opportunity To Transform Service Culture
United Airlines has opened a new 56,000-square-foot flight attendant training facility at Bush Intercontinental Airport in Houston that it says will accommodate training up to 600 flight attendants per month. This marks the perfect opportunity for “United Next” to...
United Airlines CEO: It Is “Blindingly Obvious” Frontier And Southwest Can’t Grow In 2023
What would inhibit an airline from growing in 2023? A lack of pilots? A lack of airplanes? Perhaps poor infrastructure? For United Airlines CEO Scott Kirby, the biggest indicator is not even what might be coming, but how airlines...
United Airlines CEO Says Other Airlines Are In “Denial” About Growth In 2023
United Airlines did not grow as originally hoped for in 2022. Growth in 2023 will also be more modest than originally forecast. United CEO Scott Kirby explained to investors yesterday that industry-wide capacity constraints will impact all airlines and...
United Airlines Reports $843 Million Profit In Fourth Quarter
Buoyed by rising airfare and strong demand, United Airlines reported an $843 million profit for the fourth quarter of 2022 and returned to profit for the full year of 2022. United Airlines Reports Sizable 2022 Q4 Profit, Surpassing 2019...
United Airlines Updates Onboard Allergen Policy
United Airlines is updating its onboard allergen policy, offering specific guidance to flight attendants on how to handle passengers who claim to have a severe allergy. Onboard Allergen Policy Details How United Airlines Handles Passengers With Severe Allergies In a...
United Airlines Quietly Extends MileagePlus Premier Status…Again
United Airlines has quietly extended the MileagePlus Premier status of many account holders after giving no indication that it would in 2023 (and frankly every indication that it would not). It represents the persisting reality of air travel still...
Ice Cream Sundaes Return To United Airlines, Including On Premium Transcon Flights
Ice cream sundaes are making a glorious return to United Airlines next month and will also be returning to domestic premium transcontinental flights. United Airlines Will Restore Ice Cream Sundaes, Even On Premium Domestic Flights After United posted a...
First Look: New United Club In Chicago O’Hare
A long-expected and much-needed new United Club opens today in the C Concourse of Terminal 1 at Chicago O’Hare (ORD). Here’s a first look at the new lounge. New United Club In Chicago O’Hare (ORD) In C Concourse –...
SWISS First Class Awards Bookable With United Airlines MileagePlus
UPDATE: Since late December 2022, SWISS first class awards have been bookable once again, though only as married segments and only with United MileagePlus or Lufthansa Miles & More, not any other Star Alliance currencies. For example, I have not...
Woman Tracks Her Lost Baggage To Sketchy Apartment Building, Finds Other Bags In Dumpster, United Airlines Tells Her To “Calm Down” And That Her Bag Is “Safe”
Apple AirTags are hardly unique or revolutionary in terms of empowering passengers to track their baggage, but have become highly popular…and for good reason. One woman spent days tracking her lost baggage on United Airlines before finally being reunited...
United Airlines CEO: “We’ve Already Become The Best Airline In The World”
Scott Kirby, the CEO of United Airlines, has two goals: make United the biggest and the best airline in the world. While United’s fleet growth plans very well may objectively make it the largest airline in the world, Kirby...
