At long last, United Airlines plans imminent dining upgrades to its business class product on premium transcontinental flights.
United Airlines Will Finally Upgrade Dining On Premium Transcontinental Flights
United Airlines brands its flights between Newark and San Francisco/Los Angeles as “premium transcontinental service” and offers an enhanced product onboard, including guaranteed lie-flat seating in business class and the bedding and amenity kits you can expect on international flights.
Onboard dining, however, has lagged and is the most visible remnant of the pandemic era at United. For years now the menu has not changed: your main course is the same chicken or pasta that has been around going back to 2021. Oddly, while meal entrees frequently rotate and have improved on other routes, they have not on these “premium” routes. United did bring back the dessert cart last year on these flights, including ice cream sundaes, cake, and fruit & cheese plates, but everything else about the service remains stagnant.
Finally, though, that will change. Live And Let’s Fly has learned that an “elevated service” will soon return, including better entree choices and elements as simple yet important as warm bread offered from a basket rather than a cold pre-pleated roll.
The reasoning behind United’s refusal to update food on these routes has always been perplexing to me, but I hope that positive change is truly right around the corner.
Meals on these flights should resemble Polaris longhaul service: a choice of appetizer served with a salad, followed by a choice between four entrees, followed by the dessert cart. It’s a no-brainer and would merely put United on par with its competitors rather than offer anything revolutionary.
So stay tuned for that.
I would also love to see complimentary meals return to EconomyPlus, as they did before the pandemic, though I will not hold my breath. American Airlines offers complimentary meals in economy class on its routes between New York (JFK) and Los Angeles/San Francisco.
United Airlines will finally upgrade doing options on premium transcon flights, a long overdue move. United does not have to reinvent the wheel here: offering menus similar to Polaris would be an easy way to distinguish service (and charge a premium) for these flights.
image: United Airlines