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Category Archives: United Airlines

NewsUnited Airlines

United Airlines Unveils Generous Family Seating Policy

Matthew Klint Posted onFebruary 20, 2023November 13, 2023 32 Comments
a child in a plane with headphones

United Airlines is getting a jump on potential regulatory action by making it easier for families to sit together at no charge, even on basic economy fares. It’s a shrewd move from United Airlines. New Family Seating Policy At...

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Ukraine 2023 Trip ReportUnited Airlines

First Stop, United Polaris Lounge LAX For Breakfast

Matthew Klint Posted onFebruary 20, 2023November 13, 2023 49 Comments
Polaris Lounge LAX Breakfast

This week I’m “liveblogging” my trip to Ukraine. Unlike traditional reports, these posts will be shorter and more frequent. I’m starting my trip to Kyiv with breakfast at the United Polaris Lounge at Los Angles International Airport. Polaris Lounge...

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United Airlines

United Airlines Upgrades Domestic First Class Meal Service

Matthew Klint Posted onFebruary 17, 2023November 13, 2023 31 Comments
a bowl of nuts and a glass of water

United Airlines is bringing back two passenger-favorite amenities to its domestic first class product and also adding more variety on shorter flights. Hot Towels & Mixed Nuts Return To All Meal Service Flights On United Airlines Hot towels and...

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NewsUnited Airlines

NTSB Investigating United Airlines 777 Near-Collision At Honolulu Airport

Matthew Klint Posted onFebruary 17, 2023November 13, 2023 31 Comments
an airplane on the tarmac

After near-misses at New York between an American Airlines and Delta Air Lines jet and in Austin between a FedEx and Southwest jet brought increased scrutiny, federal investigators are now looking into another near-collision between a United Airlines 777-200...

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NewsUnited Airlines

United Airlines Adds New Complimentary Snacks In Economy Class

Matthew Klint Posted onFebruary 15, 2023November 13, 2023 13 Comments
a hand holding a small packet of dark chocolate sea salt

United Airlines is adding a trio of new complimentary snacks to its onboard line-up for economy class passengers that will augment its current selection of free treats. United Airlines Adds New Free Snacks To Economy Class Line-Up Over 12...

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NewsUnited Airlines

Chilling: United Airlines 777-200 Close Call Off Maui Coast

Matthew Klint Posted onFebruary 13, 2023November 13, 2023 25 Comments
a plane on the runway

A previously unreported incident from December is chilling: a United Airlines 777-200 came just 775 feet–about five seconds–from hitting the Pacific Ocean after takeoff from Kahului Airport in Maui. Rapid Loss Of Altitude On United Airlines 777-200 After Maui Takeoff...

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Meal of the WeekUnited Airlines

Green Chili Frittata On United Airlines

Matthew Klint Posted onFebruary 11, 2023November 13, 2023 19 Comments
a plate of food and a mug on a table

My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Although unsightly, I found...

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NewsUnited Airlines

United Airlines Warns Flight Attendants To Be On The Lookout For Human Trafficking

Matthew Klint Posted onFebruary 10, 2023November 13, 2023 30 Comments
a group of people walking with luggage

Ahead of the Super Bowl on Sunday in Glendale, Arizona, United Airlines is warning its flight attendants to be on the lookout for human trafficking. United Airlines Sounds Alarm Bells On Human Trafficking, Particularly Around Super Bowl Ahead of...

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NewsUnited Airlines

Laptop Battery Fire Forces United Airlines Diversion, Sends Four Flight Attendants To Hospital

Matthew Klint Posted onFebruary 10, 2023November 13, 2023 1 Comment
a group of airplanes parked on a runway

A lithium laptop battery caught fire on a United Airlines flight, forcing a diversion of the aircraft. While flight attendants successfully contained the fire onboard, four were sent to the hospital. Laptop Battery Fire On United Airlines The incident...

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United Airlines

United Airlines Targets Southwest Airlines In Super Bowl Ad

Matthew Klint Posted onFebruary 8, 2023November 13, 2023 15 Comments
a child peeking through bars of luggage

United Airlines will be running a special Super Bowl ad this year in two Colorado markets, seeking to (not so) subtly draw a distinction between its operations and those of its competitors at Denver International Airport, especially Southwest Airlines....

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Los Angeles LAXNewsUnited Airlines

United Airlines Cuts Los Angeles – Tokyo Narita Route Ahead Of Haneda Launch

Matthew Klint Posted onFebruary 6, 2023November 13, 2023 28 Comments
a sign with a number and text

United Airlines’ promised double-daily service from Los Angeles to Tokyo will not materialize, with Los Angeles – Tokyo Narita flight removed from the schedule ahead of the launch of new service to Tokyo Haneda. As United Airlines Adds New...

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Meal of the WeekUnited Airlines

Steakhouse Cheeseburger On United Airlines

Matthew Klint Posted onFebruary 4, 2023November 13, 2023 58 Comments
a plate of food on a table

It seems that every month United Airlines offers a slight variation on its cheeseburger, so for this week’s Meal of the Week let’s review the “steakhouse cheeseburger” I enjoyed earlier this week. Steakhouse Cheeseburger On United Airlines – Yea...

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NewsUnited Airlines

United Airlines 787-9 Collides With 757-200 At Newark Airport

Matthew Klint Posted onFebruary 3, 2023November 13, 2023 16 Comments
a plane parked at an airport

A United Airlines Boeing 787 collided with a Boeing 757 at Newark Liberty International Airport, causing what appears to be significant wing damage. No passengers or crewmembers were injured. United Airlines 787 and 757 Collide At Newark Liberty International...

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United Airlines

My Creeping Flight Delay In Denver Leads To Comical Game Of “Musical Gates”

Matthew Klint Posted onFebruary 3, 2023November 13, 2023 30 Comments
people standing next to a plane

I had a rough first trip on United Airlines this week, with a creeping flight delay leading to a rather comical number of gate changes within a short time period that resembled a game of musical chairs. Tis the...

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NewsUnited Airlines

United Airlines Adds Super Bowl Flights

Matthew Klint Posted onJanuary 30, 2023November 13, 2023 11 Comments
a football game on a field

With Super Bowl LVII coming up, United Airlines is adding extra flights to get fans to Arizona. United Airlines Adds Super Bowl LVII Flights From Philadelphia + Kansas City Super Bowl LVII is coming on Sunday, February 12, 2023...

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United Airlines

United Airlines Polaris Meal Service: The Sad State Of Affairs

Matthew Klint Posted onJanuary 27, 2023November 13, 2023 121 Comments
a plate of food on a tray

United Airlines has opened a new test kitchen near its Chicago headquarters and is rumored to be rolling out catering improvements this spring. Based upon the sad state of dining affairs in United Polaris Business Class, this cannot come...

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Trip ReportsUnited Airlines

Trip Report: United Airlines 787-9 Diversion To Pago Pago

Matthew Klint Posted onJanuary 25, 2023November 13, 2023 23 Comments
a man walking down a walkway to an airplane

Last month, we covered the United Airlines 787-9 diversion to Pago Pago. A mechanical issue forced a United Dreamliner bound for Sydney, Australia to stop in the capital of American Samoa. Today, we bring you a trip report from...

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United Airlines

Is United Airlines Poaching Pilots From American And Delta?

Matthew Klint Posted onJanuary 23, 2023November 13, 2023 28 Comments
a close up of a man's jacket

United Airlines CEO Scott Kirby was asked recently about whether United is benefiting from pilot attrition at Southwest Airlines. His response was surprising, suggesting that pilots are giving up their seniority at major US carriers to come fly for...

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AnalysisUnited Airlines

New United Airlines Flight Attendant Training Facility In Houston Represents Perfect Opportunity To Transform Service Culture

Matthew Klint Posted onJanuary 21, 2023November 13, 2023 25 Comments
a woman sitting in a plane

United Airlines has opened a new 56,000-square-foot flight attendant training facility at Bush Intercontinental Airport in Houston that it says will accommodate training up to 600 flight attendants per month. This marks the perfect opportunity for “United Next” to...

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United Airlines

United Airlines CEO: It Is “Blindingly Obvious” Frontier And Southwest Can’t Grow In 2023

Matthew Klint Posted onJanuary 20, 2023November 13, 2023 8 Comments
a plane flying in the sky

What would inhibit an airline from growing in 2023? A lack of pilots? A lack of airplanes? Perhaps poor infrastructure? For United Airlines CEO Scott Kirby, the biggest indicator is not even what might be coming, but how airlines...

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