United Airlines now claims to be the world’s largest airline. United Airlines CEO Kirby Claims United Now Largest Airline In The World In a video message to employees reviewed by Live and Let’s Fly, United Airlines CEO Scott Kirby...
Review: United Polaris Lounge San Francisco (SFO)

It is hard to believe that United Airlines Polaris Lounge at San Francisco (SFO) has now been open for five years. Here’s an updated review of United’s flagship SFO lounge. In short, this business class lounge has held up...
United Airlines Flight To Tel Aviv Diverts After Passenger Dispute With Flight Attendant Over Crew Seat

In a staring contest that pitted a United Airlines flight attendant against a passenger, the flight attendant won. A United flight bound for Tel Aviv made a u-turn and returned to Newark after a dispute over a crew seat....
United Airlines Feels The Regional Jet Pinch

The ability of United Airlines to set up profitable flight banks and offer connectivity from smaller cities remains compromised due to a regional jet pilot shortage. However, United sees this problem stabilizing and has also indicated that it will,...
Wide Open United Airlines Saver Award Space In March 2024 (Business, Premium Economy, Economy)

UPDATE: United Airlines has pulled this March 2024 saver award space from inventory If you can clear off vacation for mid-March next year, United Airlines has made available enough saver award availability for the entire family, particularly in business...
United Airlines Sees Fundamental Shift In International Traffic

United Airlines held an earnings call yesterday to discuss its 2023 first quarter loss. During that meeting, a pair of interesting observations was revealed by CEO Scott Kirby and CCO Andrew Nocella on the current nature and market of international...
Flight Attendant Asks Pregnant Woman To Clean Up Popcorn On Her Hands And Knees. Justified?

There’s some nuance to a story about the pregnant wife of a Major League Baseball pitcher who was purportedly asked to pick up popcorn on her hands and knees that her young children spilled on a regional aircraft operating...
United Airlines Expanding In South Pacific With Three New Routes, Including Christchurch Nonstop

United Airlines is building up its network in the South Pacific with a trio of new routes, including the first-ever nonstop flight from California to New Zealand’s South Island and new routes to Australia and New Zealand from Los...
What New International Routes Will United Airlines Announce Tomorrow?

United Airlines has teased a number of new routes it will unveil tomorrow morning. Will see new longhaul international flights? Here are my thoughts and predictions. United Airlines 2023 New Route Teaser: Love For LAX? In a brief tease...
United Airlines Adding Hot Mid-Flight Snacks On More Polaris Flights

United Airlines is adding hot mid-flight snacks and fresh fruit to more flights in its long-haul Polaris Business Class, another step toward returning meal service to pre-pandemic levels. Hot Mid-Flight Snacks + Fresh Fruit On More United Airlines Polaris...
A Nutty Response From United Airlines Over Peanut Allergy

I’ve written about tree nut allergies quite a bit on Live and Let’s Fly and am always surprised at the debate this topic sparks. These allergies are not fantasies, but dire realities for those who face such adverse reactions...
United Airlines Adds New Visible Recognition Of Employee Longevity

Look a bit more closely at your United Airlines gate agent, flight attendant, pilot, or other customer-facing employees and you might soon be able to tell how many years they have been with the company. It is part of...
New Book On United Airlines By Ex-CEO Oscar Munoz

Oscar Munoz, the beloved former CEO of United Airlines that helped to turn the culture of the airline around after the merger with Continental Airlines, is releasing a book next month about his time at United. New Oscar Munoz...
United Airlines Fires Six Senior Flight Attendants For Bullying Junior Flight Attendant. Now They Are Suing United.

United Airlines sacked six senior flight attendants for what it claims was the bullying of a junior flight attendant. These six flight attendants have now sued United, claiming that long-established disciplinary protocols were not followed and that age discrimination...
Review: United Club Boston (BOS)

I spent several hours in the United Club Boston and really appreciated the natural light, tarmac views, and spread of food. United Club Boston Review (BOS) Last time I was in the club, it was fairly crowded. This time,...
Why Did United Premier Silver Get Upgrade Ahead Of Premier Platinum?

The whole “dress up nice” or “flirt” to get an upgrade scheme is a fool’s errand, but being seated in an oversold cabin greatly increases your odds of a “free” upgrade to the next higher cabin. But why did...
United Airlines Wants Flight Attendants To Create “Wow Factor” Onboard

A memo from United Airlines to flight attendants urges cabin crew members to create a “wow factor” onboard for passengers and offers a number of tips they can use to achieve that goal. United Airlines Offers Tips To Create...
Flight Attendants At United Airlines Asked To Self-Report Poor Service Via “Marginal Service Reports”

With more service elements returning but staffing remaining stagnant, the union representing flight attendants at United Airlines is encouraging flight attendants to file so-called “marginal service reports” to self-report when things go wrong onboard, including poor service. Union Encourages...
United Airlines Names New MileagePlus CEO

United Airlines has named Richard Nunn as its MileagePlus CEO, a newly-created position that will “oversee the next chapter for the continued expansion of United’s industry-leading loyalty business.” Richard Nunn Named United Airlines MileagePlus CEO Richard Nunn does not have...
Review: United Airlines Polaris Lounge Los Angeles (LAX)

The United Airlines Polaris Lounge LAX remains a tranquil oasis that never seems to get crowded and includes lovely service and a nice selection of food and drinks. United Polaris Lounge LAX Review I’ve visited this lounge often since...