United CEO Scott Kirby has not written many holiday notes during his brief tenure and seems to prefer video messages, something his predecessor never missed. But this is a bittersweet Labor Day for United Airlines and the entire airline...
United Will Restore More International Service In October 2020
United Airlines is making adjustments to its October 2020 domestic and international schedule this weekend, with additions, subtractions, and the restoration of many routes, particularly to Latin America. While it is still only a shadow of its “regular” schedule...
New Tool From United Airlines To Navigate Travel Restrictions
United Airlines has released an interactive tool called a Destination Travel Guide to help you gauge and prepare for travel restrictions at your destination. Destination Travel Guide From United Now available on united.com, the Destination Travel Guide provides a...
What Scott Kirby Told United Employees About Impending Furloughs
United Airlines CEO Scott Kirby has delivered a somber yet strangely uplifting address to employees concerning impending furloughs in a video message reviewed by Live and Let’s Fly. United CEO Scott Kirby Informs Employees Of Coming Furloughs Kirby said...
Extreme Productivity: 10 Hours Of Solace In United Business Class
I recently traveled from Los Angeles to New York. For an hour. It’s not like I could leave the airport anyway unless I was willing to quarantine. And you know something? It was exactly what I needed. So while...
United Airlines Says “Forever” But It Only Means “Until We Change Our Mind”
United Airlines claims it is “forever” getting rid of change fees on most tickets within the USA. It further emphasizes that this move is “permanent”. But do such promises hold any legal sway? To look forward, we must look...
Unpacking United’s Latest Fee Waivers
Yesterday, United Airlines announced it would “permanently” eliminate change fees on most U.S. domestic fares. It will also allow passengers to standby for free on earlier or later flights and reduce change fees on award tickets. Such change fee...
Did You Hear? United Airlines Is Eliminating Change + Standby Fees
I know I’m a few hours late to the game, so I realize I am joining a full chorus here, but it’s my day off, after all. But just in case you only read Live and Let’s Fly for...
United Airlines Balances Operational Reliability With Cash Preservation
United Airlines has a new program which cancels “empty” flights which are less than 30% full. Although the impact of such cancellations will be limited, it does represent a new course of action that we may see others follow...
United Airlines Won’t Outsource Management Jobs To India After All…
United Airlines will not outsource management jobs to India and claims that its recent job postings were in error. United Airlines Posts Jobs In India In 2015 United launched an India Knowledge Center (IKC) as an extension of its U.S....
United Airlines Will Provide Eye Protection To Flight Attendants
United Airlines will allow, but not require, flight attendants to wear eye protection and face shields effective next month. In fact, United will even provide free eyewear. United Airlines Will Provide Eye Protection To Flight Attendants (But Not Shields)...
United Airlines Plans To Furlough “Up To” 2,850 Pilots In 2020
Blaming “the deterioration in travel demand compared to late June,” United plans to furlough up to 2,850 pilots this year unless federal payroll support is extended. United Airlines Plans To Furlough Up To 2,850 Pilots In 2020 In a...
How The United Club At LAX Is Adapting To The Pandemic
Last week I stopped by the United Club at LAX. I’ve been avoiding lounges during the pandemic, but was curious to see what steps United has taken to create a safer environment at its LAX club as well as...
United Airlines Offers New Basic Economy Seating Option
United Airlines has gradually made its Basic Economy fares more flexible. Starting tomorrow, you’ll have even more seating options when booking a Basic Economy ticket. Specifically, United will now offer Basic Economy passengers the option of purchasing EconomyPlus seats...
United Airlines’ Surplus Nuts Now Also On Sale
I’ve been greatly enjoying my first class mixed nuts from American Airlines over the last few weeks…they make a perfect midday meal. Now two additional varieties are available from United Airlines, including one with my favorite kind of nut....
United Airlines Announces September Schedule Reductions To Hawaii And Canada
With travel restrictions extended in both Hawaii and Canada, United Airlines has adjusted its September 2020 schedule to more accurately reflect demand. United Airlines Reduces Hawaii Flights For September 2020 With tourists effectively banned from Hawaii for another month...
United Flight Attendant Union Sells Out Its Junior Members
The Association of Flight Attendants (AFA), the union representing United flight attendants, has reached a deal with United that will preserve most jobs even if Congress does not fund a payroll support extension. But the agreement comes at the...
United Airlines Doubles Service To Shanghai
United Airlines will double service between Shanghai and San Francisco starting next month. United Will Double Shanghai Service Currently, United operates two flights per week between San Francisco and Shanghai due to limitations imposed by the Chinese government. Demand...
United Airlines Ditches Craft Beer, Reduces Snack Box Selection
United Airlines has made a number of catering changes to its onboard lineup. While all are small, cutbacks including halving the snack box selection and discontinuing craft and seasonal beer suggest a long road to recovery not just for...
The Strategy Behind United’s Florida Expansion
United is describing it’s new Florida service as “aggressive” and “opportunistic” as it sheds its traditional hub-and-spoke model to add 17 new Florida routes this winter. But is that what is really going on beneath the surface? Does United...
