After months of nagging inquiry, United Airlines and Singapore Airlines have finally found a way to restore Singapore award space to united.com. This is very good news that goes beyond the Singapore space itself. Singapore Airlines is an elusive...
United Airlines Extends 737 MAX Cancellations

United Airlines has extended the cancellation of Boeing 737 MAX aircraft until at least September 3rd. This time customers may feel the pain. Unlike on American and Southwest, United has successfully reduced the impact of the 737 MAX groundings...
A Retired United 747 Returns To The Skies

Since late 2017, most of United’s former 747-400s have been gathering dust in California’s Mojave Desert, becoming little more than a relic of the past. But one United 747 has just returned to the skies. A toss-up question: which...
United Airlines Suspends All India Service Until September 1st

United Airlines is extending the suspension of both of its India routes until at least September 1st. First it was the Pakistani airspace closure. Then it was saber-rattling over Iran. Then the Federal Aviation Administration banned flying in Iranian...
Still No Fix For Singapore Airlines Award Space With United Miles, But Hope…

I’ve been keeping the pressure on, but there is still no fix or workaround for booking Singapore Airlines awards using United MileagePlus miles. That said, a solution is hopefully just around the corner. Since January, United has been unable...
Award Space Galore On Special 777-300 From Honolulu To Newark

Stuck in Hawaii and looking to get back to the Mainland? Trying to secure an upgrade? Look no further than a special 777-300 from Honolulu to Newark tomorrow morning. Yesterday I wrote about United’s immediate suspension of its Newark...
United Airlines Suspends Service To Mumbai, Citing Iran Tensions

United Airlines has suspended its daily flight between Mumbai and Newark, citing “current events” in Iran. Here’s how United describes its decision to its employees: Given current events in Iran, we have conducted a thorough safety and security review...
Exploring The Tapas Snack Box On United

Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. My weekly...
United Airlines Looks Past Air India To New Partner

As United Airlines plans expansion India, it will add full-service Vistara as a codeshare partner later this year. United Airlines plans to resume its Newark – Delhi service this autumn and commence new San Francisco – Delhi service in...
Attack Of The Italian Ants On United Airlines!

United Airlines was forced to “deep clean” a 767-300 after it was overrun with oversized ants on a flight from Venice. Charlotte Burns, an New York-based editor, live tweeted the entire incident in hilarious fashion: She saw a couple...
Premium Economy Best Way to Qualify For Status

Last week I wrote about the need for a status run on United to maintain my 1K status. It’s clear that Premium Economy is the best way to re-qualify on seemingly any US airline. If you are considering booking travel or signing...
Cool: United Pilot Steps Up To Help Stranded Passenger

When a young student found herself stranded in Seattle, one United pilot took the initiative to provide a lending hand. It is Fathers Day in the USA and I’m trying to stay positive today. Each day is filled with...
A Heartwarming Father’s Day Story From United CEO

A friend forwarded me a Father’s Day greeting sent from United CEO Oscar Munoz to all employees today– “Please, you need to do this! This guy is about to have a baby and needs to get back home.” With...
Breaking: United 757 Skids Off Runway, Newark Closed

UPDATE (20:15): United issued the following statement, noting the 757 experienced “multiple flat tires” upon landing in Newark. United issued the following statement: United flight 627 from Denver to Newark, New Jersey experienced multiple flat tires upon landing in...
Two Meal Service Updates On United Airlines

United has suspended its “mandatory” express dining service on some late-night flights to Europe and is still testing out free meals in economy class on select Hawaiian flights. In April, United began testing obligatory express dining service on select...
United ConnectionSaver Tool Has Serious Potential

United Airlines is rolling out “ConnectionSaver” technology across the board after successful trials in Denver and Chicago. The new tool has great potential. Gate agents often will not hold a flight because of the unknown ripple effects of doing...
Why United Does Not Fear Southwest Airlines In Hawaii

United believes that Southwest cannot match the quality of United’s service to Hawaii. But that’s not really the point. United CEO Oscar Munoz just returned from a multi-stop Asia Pacific trip that included Seoul, Tokyo, and Hawaii (including Honolulu...
United Airlines Reaches Secret Compromise Over Los Angeles Landmark

More than two years later, United Airlines and the University of Southern California have reached a compromise on naming rights for the Los Angeles Memorial Coliseum. The agreement is shrouded in secrecy. In May 2017, USC and United announced...
Once Again, I Must Status Run on United

Depending on my personal and business trips during the course of a year, I sometimes must fly unnecessary flights simply to retain my status. Again, this year I must status run for United 1K. If you are considering booking travel or signing...
United Polaris On Display At Saks Fifth Avenue

United Airlines is front and center at Saks Fifth Avenue’s flagship New York City store this weekend. Through Monday, Saks Fifth Avenue is highlighting United’s new summer destinations from Newark and its Polaris business class product in the ground...