Delta Air Lines devalued its global upgrade certificates yesterday, now only allowing a confirmed one-cabin upgrade. Will American Airlines and United Airlines shortly follow? Delta Air Lines Devalues Confirmed Upgrades Via Global Upgrade Certifcates Delta Global Upgrade Certificates (GUCs)...
Want To Fly First Class? Your Clothes Don’t Matter
Travel + Leisure is a magazine that I enjoy. But its latest tip on how to score a “free” first class upgrade is nothing short of absurd. Another Misleading How To Get A Free First Class Upgrade Article The...
Pilots At United Airlines Will Have Upgrade Priority Over MileagePlus Elites
Buried in a deal between United Airlines and its pilots to avoid furloughs is a new threat to elite upgrades: deadheading pilots will soon outrank even top-tier frequent flyers on the upgrade waitlist. United Pilots Ink Deal To Avoid...
Cute: Now Even The Silvers Get Upgraded
With demand for air travel cratering, even low-tier elites are receiving complimentary upgrades on many U.S. domestic routes. It was so cute to watch the joy of a young couple who were upgraded on my recent flight from Washington...
Lufthansa Aggressively Hawks Upgrades
Lufthansa has fully embraced the upgrade monetization game with its upgrade bidding system and more aggressive fixed-price upgrade offers. A client is traveling from Paris to Frankfurt this week. We just booked an “Economy Classic” ticket for her, the...
Spend Your Upgrades Early and Often
Hotels, airlines and even car rental companies give us benefits that are good all year, but sometimes we treat them too preciously. This is the year to spend your upgrades early and often! If you are considering booking travel or signing...
United PlusPoints Bring Old Problems to New Situations
United’s new PlusPoints has some benefits to travellers adding flexibility. However, old problems with United’s Global and Regional Premier Upgrades carry over to new situations. If you are considering booking travel or signing up for a new credit card please click...
United’s Plus Points Makes MileagePlus Best In the US?
United Airlines has changed their Regional Premier and Global Premier upgrade system, replacing them with Plus Points instead. And now it’s not just 1K flyers that benefit. If you are considering booking travel or signing up for a new credit card please click...
Upgrade Scam Leads To Ban On Cathay Pacific
Fraud is never a good idea and certainly never worth an upgrade to business class. One woman had to learn the hard way. Jacqueline Ng is a self-described “social influencer”. She told Christopher Elliot that she emailed Cathay Pacific...
Another Positive Upgrade Policy Change From United Airlines
Overlooked in the big announcement yesterday from United introducing PlusPoints was a re-classification of four routes, which will effectively halve the cost of an upgrade on them. Starting on December 4th, United will move from a system of Global...
United Introduces PlusPoints, A New Upgrade Currency
United Airlines is jettisoning regional and premier upgrades for a new points currency called PlusPoints. Believe it or not, the news is actually quite positive. On December 04, all your regional or global premier upgrades will vanish from your...
A 99EUR Lie-Flat Business Class Upgrade On KLM
I had many choices to fly from Bali to Singapore, but could not turn down the chance to sample KLM’s 777-300ER on an exotic Fifth Freedom route. It turned out to be a tremendous deal as well. I may...
I Still Suffer From Upgrade Phobia…
10 years later and my condition has not improved. I still suffer from upgrade phobia. When will I outgrow this? Unless I buy a business class ticket, every United flight is a careful cost/benefit analysis. Do I take the...
An Unexpected Suite Upgrade…To GM’s Apartment!
Last week was a first for me…I was upgraded to the general manager’s apartment at the Hyatt Regency Mainz. Well, room 252 to be exact, a suite I did not even know existed (even though I’ve stayed dozens of...
Paid Upgrade To First Class on SWISS Award Ticket
Here’s an interesting data point for an airline that very closely guards its first class cabin. When available, SWISS offers reasonably-priced paid upgrades to first class. You just have to ask… I recently booked an Aeroplan (Air Canada-issued) award...
American Airlines Loses Revenue By Restricting Systemwide Upgrade Availability
American Airlines previously offered excellent availability of their eVIPs or systemwide upgrades (SWUs) distributed to elite Executive Platinum flyers. Restricting access to premium space and halving the number of eVIPs given out should lead to more cash with fewer...
Very Bad Upgrade Advice…
The perennial consumer rights advocate Christoper Elliott is out with a new column entitled, First class for free? Try these innovative tactics to get an airline upgrade. In it, he offers horrific upgrade advice… Far be it from me to...
Paid Upgrades At The Gate On British Airways
Some airlines are aggressive at hawking upgrades, others do so in a more subtle way. I flew British Airways in economy class from Los Angeles to London last week. Just for kicks, I asked a gate agent if any...
A $365 Upgrade From Sydney To Los Angeles On United That Wasn’t Meant To Be…
At Award Expert, we do our best to be discerning. If a client tells us they want economy class but we see a great deal for business class, we are going to alert them. A long-term client asked me...
British Airways Releases 50,000 Extra Business Class Award Seats
British Airways has released thousands of additional business class award seats available for a limited time across a limited, but wide, date range. Through December 2nd, British Airways has made 50,000 extra Club World business class seats available for...
