It appears Delta has loosened its draconian Sky Club access rules, despite lingering concern over long lines and overcrowded lounges.
Delta Sky Club Agents Granted More Discretion In Allowing Guests In Early
Last year, Delta instituted a number of harsh new access rules to its network of Sky Club airport lounges in an effort to reduce crowding. One rule was that travelers could not access the lounge more than three hours prior to their flight, unless in a connecting city. The idea was to reduce those who might spend hours camping out in a lounge, thereby consuming a disproportionate amount of space as well as more food and drink.
First noted by Eye Of The Flyer, a memo has been circulated to Sky Club staff advising them they can exercise discretion in allowing guests in more than three hours in advance. For example, if a lounge is not crowded and you are there, say, four hours early instead of seven hours early, you may be allowed in.
This is not a guarantee and this is wholly at the discretion of the admitting agent, so there should be no expectation of early access. Furthermore, with Sky Clubs so crowded in hub airports, I would speculate this exception would come into play more at downline stations.
I think granting agents a degree of discretion to make exceptions is always welcomed. At the same time, I think the three-hour access rule at the point of origination was one of the more reasonable changes to access rules. Keeping out employees on staff tickets who are Sky Club members and also restricting arrivals access constituted more egregious restrictions. The most egregious restriction of all was excluding Delta SkyMiles SkyTeam Elite Plus members when traveling internationally in economy class.
> Read More:
- Delta Air Lines Enrages Employees By Limiting Sky Club Access
- Delta Air Lines Restricts Sky Club Access
- Hilarious: Lines So Bad At Delta SkyClub, Passengers Are Fed While Waiting Outside
- Insane: Delta SkyClub Crowding Getting Worse
Delta has purportedly loosened its Sky Club access policy and empowered agents with more discretion in letting guests in earlier than three hours prior to departure. I am not opposed to this change, but would rather see Sky Club members welcomed at departure and arrival, even if traveling on an employee ticket.
image: Delta Air Lines