Finnair offers a lovely service onboard its European flights in business class with a hot meal, attentive service, and high-speed internet. This review covers my A321 flight from Helsinki to Paris.
Finnair A321 Business Class Review
I arrived at the airport via train, which meant quite a long walk to the check-in desk in Terminal 2. Nevertheless, the premium check-in lines were totally deserted and I headed upstairs to clear security. This was in late February when COVID-19 was first arriving in Europe and there were already signs instructing everyone to use hand sanitizer after the checkpoint.
After visiting the Aspire Lounge, I headed to the gate where boarding shortly commenced for our three hour flight to Paris.
Helsinki (HEL) – Paris (CDG)
Friday, February 28
Depart: 9:25 AM
Arrive: 11:30 AM
Duration: 03hr, 05min
Distance: 1,181 miles
Aircraft: Airbus A321
Seat: 3F (Business Class)
Welcoming me onboard, a flight attendant inspected my boarding pass and greeted me in Finnish.
If you’re expecting premium seats in intra-Eureopan business class on Finnair you will be disappointed. Instead, like most European carriers, business class is the same seat as economy class, with a blocked middle seat.
Today’s flight wasn’t full in business class, so I ended up with the entire row to myself. Finnair uses the Recaro slimline seat on its A321s you’ll find on Austrian, Lufthansa, SWISS, and SAS (among others).
Legroom is 31 inches and seats are 17.2 inches wide.
Each seat has a coat hook built in.
Waiting on each seat was a pillow and blanket.
Food + Drink
We took off on time and a hot towel followed by breakfast was served shortly after. I’ve never been on a Finnair flight in which meals were delayed and clearly the meal was warmed up during pushback and takeoff. Today’s breakfast (no choice given) included a cheese omelet, with potatoes, sausage, broccoli, and ratatouille on the side.
Breakfast also came with fruit (served in a plastic container), choice of bread, yogurt with muesli, and a side with meat, cheese, and sliced cucumbers. I’ve had better airplane omelets (this one was a bit dry), but it was a hearty breakfast overall.
Continuing a trend I seem to experience every time I fly Finnair, service was not only friendly, but the flight attendant who worked business class was over-the-top attentive. At several points in the flight she checked in on me and asked if I would like a refill on beverages or something else to drink. I’m a big fan of the blueberry juice on Finnair and consumed far too much sugar on the flight because she kept refilling my glass! Too much coffee too…but such good service. She also offered water prior to departure.
Finnair now offers wi-fi across Europe on its Airbus fleet. Business class passengers receive 30 minutes for for free, which could not be paused but held me over till we reached Paris. A flight pass was 14.95EUR for high speed (with allowed for video and VPN access) and 6.95EUR for a “browse” package. Finnair Plus Platinum Lumo members receive free streaming access for the entire flight. Connectivity was seamless (we experienced an outage for about 10 minutes), but overall functioned well.
I used the lavatory prior to landing and it was a mess. Not going to defend Finnair here…
As we landed in Paris, I thumbed through Finnair’s in-flgiht magazine and appreciated the quote attributed to Audrey Hepburn:
Whether she actually pioneered this quote is another matter…
Sadly, writing this review reminds me of how much the industry has changed in a short few months. We taxied past a now-retired Air France A380 on our way to the gate.
As I said in my intro, with pleasant service, a tasty breakfast, and fast wi-fi, I could not have asked for much more on flight to Paris. As long as your expectations are in check concerning the seat, you’ll experience an enjoyable ride on Finnair.