When I hear airline passengers complain about good service, I really do think that no good deed goes unpunished. To the United Airlines flight attendant at the heart of this: please continue to place blankets over passengers. It represents excellent service that is greatly appreciated by the vast majority of your passengers.
Flight Attendant Caringly Tucks In Passenger, But Upsets Him Instead
A passenger took to Flyertalk to complain about an incident that happened on his United Airlines flight from Chicago to Paris:
So I’m lying down and asleep in a row of 3 economy seats a few hours in. Sleeping soundly until I feel something and awake to see a FA putting blanket on me. I groggily look at her, puzzled and unhappy.
“You looked chilly” she said. I shook my head ’no’. “You don’t want the blanket?” I shook my head “no” again. “Sorry,” she said and took the blanket and went away.
Don’t know what to think of this. It’s an attempt at great service that failed me as I was deeply asleep and couldn’t get back to sleep again for quite a bit…
It still feels inappropriate to me for a FA to do anything that could possibly wake a sleeping customer, unless the customer asked for that ahead of time.
The passenger was asleep and the flight attendant’s gesture woke him up. That’s not fun. But his indignation over the incident really disappoints me. What kinder gesture than for a flight attendant to notice you are asleep, look cold, and try to keep you warm?
I know some people like sleeping “cold” and that United’s economy class blankets can be like sandpaper. Still, this sort of gesture on the part of the flight attendant merits our praise, not our scorn.
I think about his reaction and how that must have made the flight attendant feel. Will she ever offer that gesture again even if 99/100 passengers appreciate it? A scowl and harsh reaction from a passenger make it less likely and that is truly a shame.
CONCLUSION
No one wants to be awakened from deep slumber, especially in economy class. But to even be annoyed at that gesture strikes me as a poor reaction to what was a lovely act of service.
How would you have reacted to a flight attendant tucking you in?
Tuck away!
I appreciate this level of service.
I’m not a 3 year old, and they are not my mommy.
A psychologist would remind the offended party,one cannot change others,only his reaction. Part of being an adult is showing a diplomatic response even when experiencing inconvenience,desilusions or failed expectations. If turbulence had caused the airplane to move violently and disrupt his sleep,would he blame the airline?
I agree!! Very well said!! Rude on his part!!♀️
One of the perks of flying first class on British Airways is that the BA flight attendants are all good sports. I have my photos of various BA F/As tucking me into bed. Maybe I can get one to read me a story.
I was badly shaken violently until I woke up for a food service on a domestic route after a 15+ hour long haul.
That’s quite different.
This guy’s a whiny high-maintenance jackass.
How does one look cold when asleep in an economy seat? I agree, it was a kind gesture.
It appears to me that someone needs a life.
Did they serve him Cheese with that Whine?
Blankets are to prevent the chance of their male specific anatomy becoming too obviously visible to others on the plane while asleep. It’s only natural that it may become much more visible and obvious during the stages of sleep. Some passengers may rather not see. How do people who fly often not know this?
Today’s world has regressed to the point when we turn a kind gesture into something offensive. Some people just want to complain about insignificant occurrences just because they like contention then post it on social media to gain approval
You know society has regressed when a kind gesture is viewed as offensive. So sad
Snowflake passenger.
Draco dormiens nunquam titillandus
In today’s world … “you can’t win”…”damned if you do, damned if you don’t!” His complaint is an example of everything wrong with the world today. Very sad. And as for the Flight Attendant, you are an example of kindness! Don’t every stop caring about others.
The flight attendant did correct I would not be bother by it next time the passenger should hang on his body don’t need a blanket this way he or she won’t be bother , To the fly attendant keep doing the caring service you supposed to do in this world kind of hard to please anybody because you are trying to help
For being “deeply asleep”, he seems to have awoken quite easily
What a whiny JERK!!! Get a life.
Doesn’t SQ do this too in their promotional material for business and first class?
Open letter to this pax: Please leave United and take Spirit. Or take a boat. Better yet, just stay home where you won’t be offended by anyone or anything.