• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Home  >  Frontier • Law In Travel  >  How Many Cops Does It Take To Restrain A Frontier Airlines Passenger At Miami Airport?
FrontierLaw In Travel

How Many Cops Does It Take To Restrain A Frontier Airlines Passenger At Miami Airport?

Matthew Klint Posted onJanuary 26, 2023 39 Comments

A woman and her friend acted poorly at the Frontier Airlines ticket counter at Miami Airport. The sun also rose in the east. But perhaps the most interesting angle of the story is how many police officers it took to arrest her? One? Two ? Three? Four? How about seven? Talk about resisting arrest…

After Women Attack Frontier Airlines Check-In Agent At Miami, Cops Move In To Arrest…A Lot Of Them

The incident took place at Miami International Airport. Need I say more? Two women were late to check-in for their Frontier Airlines flight to Atlanta (ATL). When it was explained to them that they would not be traveling on their original flight, they responded by physically assaulting a ticket counter agent.

You won’t see it in the video below, but 20-year-old Makyan Mercer (on the left in the photo above) allegedly hurled a plastic sign holder at the Frontier staffer, prompting a need for medical attention. Police were dispatched and one appeared to take the woman’s friend, 21-year-old Janaeah Negash, down without much trouble. But seven more surrounded pink-haired Mercer before she finally was pulled to the ground, turned over, and handcuffed (she can be heard screaming in the video that the police officer should get off her while Mercer also screamed, “Don’t touch her!”).

Here’s video of the arrest and some of the language is NSFW:

Something must be in the water at MIA🤦‍♂️The passengers shown in the video were late for check in and physically assaulted a team member who required medical treatment😳| #ONLYinDADE pic.twitter.com/Nxh9ADkviq

— ONLY in DADE (@ONLYinDADE) January 25, 2023

The women face charges of battery, disorderly conduct, and resisting arrest with violence. Both were released on bail of only $500 and instructed to return to Miami next month for their court date. As View From The Wing wondered, do you think they’ll make their flight on time?

image: Miami-Dade Corrections

Previous Article Cool: Free Point.Me Award Searches Via Bilt Rewards
Next Article Review: Qatar Airways A330-300 “First Class” Doha – Amman

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • Color Blind Pilot Sues United Airlines For Firing Him

    March 20, 2023
  • TUI Maine Diversion

    Drunken Brits Who Caused Flight Diversion To USA Released After Only Two Months In Jail

    March 17, 2023
  • Emirates New Zealand Business Class

    Emirates Forced To Pay Over $8,000 For “Bait And Switch” Business Class Seat

    March 13, 2023

39 Comments

  1. Jack Reply
    January 26, 2023 at 10:48 am

    Quit defending these adult children. It only empowers more people to think this is how you respond in this situation.

    • Matthew Klint Reply
      January 26, 2023 at 1:32 pm

      I’m not defending them. I hope they rot in jail.

      • Jeffrey Schwartz Reply
        January 26, 2023 at 3:18 pm

        Matthew, as a Police Department Volunteer, when a person gets into that type of condition, unfortunately, their body goes into “overdrive” (for lack of a better term), and draws amazing strength. Also, the Officer is trying to ensure that as little harm is being done to the perosn, while containing them so that they do not hurt other people. It is a very difficult situation.

  2. viapanam Reply
    January 26, 2023 at 10:49 am

    “A woman and her friend acted poorly” – Seriously!! “Poorly”? They threw a sign at a Frontier employee and you just say they acted poorly? Their behavior was more like “reprehensible” than just “poorly”.

    • Miamiorbust Reply
      January 26, 2023 at 11:22 am

      Matthew is from LA and unaccustomed to observing laws actually being enforced. This is a traumatic time for him. Please be kind.

    • Matthew Klint Reply
      January 26, 2023 at 11:30 am

      I’d agree to reprehensible as well. Put another way, they should be sent to work camps to atone.

      • Pete Reply
        January 27, 2023 at 3:33 am

        Do I detect an ounce of sarcasm?

  3. Mike Reply
    January 26, 2023 at 11:54 am

    To answer your question, it takes as many officers as necessary to restrain someone. If you agree it’s reprehensible, as you claim in the comments, then you shouldn’t minimize it by saying “The sun also rose in the east” and focus on the number of police officer it took to safely restrain them. Not a good look…

    • Matthew Klint Reply
      January 26, 2023 at 12:44 pm

      Come on Mike, every day I can write a story about passengers acting poorly in Miami. It is like the sun rising in the East. But the frequency of the poor behavior does not minimize how reprehensible it is. As I said, I would place people who attack airline workers into a labor camp building infrastructure in the USA. That will teach them some self-control.

      • Justin Reply
        January 27, 2023 at 9:04 am

        You have NO IDEA! what it takes to restrain an unruly and escalated person, male or female. I work in a treatment facility where restraints take place and even small individuals can be difficult. Your not supposed to restrain with one person anyway because both individuals can get injured. Stick to what you know.

        • Matthew Klint Reply
          January 27, 2023 at 11:36 am

          Dude, it was clickbait. I could not really care less whether it took one officer or 100 to constrain this pathetic excuse for a human.

  4. Erich Reply
    January 26, 2023 at 11:57 am

    I wonder if we’re seeing a real increase in this kind of behavior or it’s just getting more attention? Either way I think reprehensible is a pretty accurate description. More importantly people who act like this should be punished harshly and VERY publicly (e.g. seen outside the frequent traveler community); may not deter hard-core jerks but might at least give some of these clowns pause. I make it a point to be extra courteous to any customer-facing employees these days…they’re going through hell.

  5. Fathiss Reply
    January 26, 2023 at 12:09 pm

    A blogger could make a living reporting original material from MIA.
    Two weeks ago I literally watched the gate door close as I was approaching it on a connection. They refused to open it even though I was seconds late (their fault due to maintenance on prior flight causing delay). I not only had to arrive to my destination much later but I also lost my upgrade and was stuck in a middle seat.
    I was naturally upset but I refused to take it out on a gate agent doing their job. Such a selfish act to react as many do.

    • Santastico Reply
      January 26, 2023 at 1:08 pm

      What does that have to do with Miami? Couple of weeks ago, getting into Denver and connecting to Vail on United. Arriving plane got delayed due to air traffic control so we arrived late in Denver. Many passengers on my flight were connecting to Vail and all ran like maniacs through the airport to make to our gate. We all got there almost at the same time and we saw the gate agent closing the door. We literally made to the gate 10 seconds after she closed the door. There were 9 passengers to get into a very small plane so a high percentage of passengers. Plane was still there. Gate agent simply ignored us all. It was the last flight of the day so basically 9 passengers had to figure out hotels or transportation to final destination. We could not believe it and the agent didn’t speak a single word. She just ignored all of us.

      • ECH Reply
        January 26, 2023 at 1:56 pm

        There are bad gate agents, too, for sure. But from what I have heard from those in the business is that flights to and from Florida (and also NYC and Tel Aviv) are known for having some of the worst behavior and most demanding pax, so it’s probably true about the MIA content

        • Santastico Reply
          January 26, 2023 at 2:00 pm

          Yes, but the crowd that goes to Florida usually is not the easiest to manage. I give some credit to those agents there.

          • ECH
            January 26, 2023 at 2:04 pm

            definitely not easy. Some FA’s avoid picking up Florida trips due to the constant chaos between wheelchairs and babies alone

          • Fathiss
            January 26, 2023 at 2:28 pm

            Dade county is not Florida. You may not realize it but Florida’s a very big state. Where I live in Florida nothing like this ever happens. Matthew was correct to identify this as a Miami issue. It’s not a Florida issue.

          • ECH
            January 26, 2023 at 2:40 pm

            never mind Daytona for Spring Break and the other party destinations on the Gulf coast

    • ECH Reply
      January 26, 2023 at 2:39 pm

      That is your opinion though. FA’s who are friends have repeatedly told me that MIA is not the only problematic FL destination — and that most of them are. Not that hard to believe, lots of demanding entitlement at MIA/FLL, lots of kids where the parents let them wild out to MCO, and lots of demanding retirees to almost everywhere else.

  6. John Reply
    January 26, 2023 at 12:10 pm

    The number of cops who responded to this is not the issue. Who cares?? The issue at hand is how the women behaved.

    • Matthew Klint Reply
      January 26, 2023 at 12:42 pm

      Of course that is the main issue. I’m just surprised at the number of cops…I’m not even criticizing it.

  7. Billy Bob Reply
    January 26, 2023 at 12:38 pm

    Yup.

  8. Jan Reply
    January 26, 2023 at 12:59 pm

    WTF she behaved like a 2 year old who didn’t get a bag of skittles.

  9. O'Hare Is My Second Home Reply
    January 26, 2023 at 2:00 pm

    I’d like to hope that they both get substantial custodial sentences, but if you’re going to put someone behind bars eventually, you don’t give them $500 bail. They’ll get some kind of fine and sashay away.

    • ECH Reply
      January 26, 2023 at 3:05 pm

      Crime in Florida has been on the rise and there are so many serious crimes and serious mental health issues that things like this get a pass. There is a woman in my community who has now punched two people – one resident and her 80 year old elderly mother. A special prosecutor handling elderly affairs was assigned but the cases were dropped and the woman is free and not on outpatient services or anything else. All of this to say, incidents like this are very low on the totem pole due to the severity of other issues.

  10. Carl Reply
    January 26, 2023 at 2:01 pm

    Today I learned assaulting someone is just acting poorly.

    • Matthew Klint Reply
      January 26, 2023 at 2:43 pm

      Oh please. Obviously I want the books thrown at them. You must be new around here. It just happens so often it becomes comical.

  11. Maryland Reply
    January 26, 2023 at 2:05 pm

    Florida jails will soon be building the low cost airline “wings”

  12. Bharat Jalan Reply
    January 26, 2023 at 2:15 pm

    I just don’t get the laws in the US. There are those who should be taught a lesson and spend time in jail who get away with a $500 bail and others who spend months for not being able to make bail for doing far less than what these morons did. Behavior like this should put them on a global “no fly list” – We need one if we don’t already have one. This would be the best lesson for uncouth uncivilized scums like these two women.

    • Exit Row Seat Reply
      January 28, 2023 at 10:05 am

      I was waiting for someone to mention the No Fly List.

      I’m sure Frontier has them listed front and center.

  13. James Reply
    January 26, 2023 at 2:59 pm

    Some people just don’t know how to behave. Poor parenting or no parents is usually the reason these individuals behave the way they do. They won’t show up in court, but they’ll have warrants issued out for them for the next time they come a-visiting…

  14. NedsKid Reply
    January 26, 2023 at 4:34 pm

    The sad state of it is that this behavior is somewhat common. I know this sounds bad, but I say this with the perspective of being station manager for years for a low fare carrier and at one point the police just made it a point to hang out near our ticket counter. Part is that you just get a different clientele when you’re selling tickets for $10. May not have much experience traveling (now, do get more than a fair share of experienced flyers who just know how to get a good deal – at one point a marketing study put the average household income of the airline’s repeat customers in the $80k range). People also like to act out for social media. And in comparison to what I’ve experienced at a legacy carrier, a much higher sense of entitlement from the passengers who believe that as customer they have some power over the employees (many university studies have been made and papers written on this phenomenon – a relatively recent one was titled along the lines of “Why do people walk slower to cross the street in some neighborhoods.” Some of it used to be the third party travel sites… they do a lot better job today of making customers aware of additional fees (like Google Flights showing the little suitcase with an X on it logo right on the front page of results).

    But we did see certain markets where the customers were repeat, understood the low fare model, where everyone generally came to the airport with pags paid (or understood the personal item limitation) and never had meltdowns. We knew that flights to like Ft Myers, Myrtle Beach, Minneapolis always were easy and even ready to push back early.

    It is a sad state of affairs when, and this is even going back 7-8 years, agents have to fear the passengers. One airport I was at placed poinsettias on every ticket counter for the year-end holidays and made the whole airport look uniform. Everyday, the first thing the agents did when they came in was to take the plant and put it on the floor behind the counter or set them up on the ledge behind the baggage belt. When I first saw this, I asked the agents why. The answer? “It’s one less thing for passengers to throw at us.”

  15. Michael Reply
    January 26, 2023 at 4:39 pm

    Florida again…..no more to say.

    • ECH Reply
      January 26, 2023 at 4:46 pm

      yes but they don’t live here, they are from North Carolina

  16. jimCash Reply
    January 27, 2023 at 7:07 am

    Well Matthew my first thought was that this happens so often because the offenders are made famous by writers. In their world, making it onto worldstar is a magnificent achievement that can someday make them the next “cash me outside” girl. Or maybe their world is so misshapen I can’t fathom what they see. My second thought is there are 7 cops looking for something to do because this happens so often and the penalty is offset by fame.

  17. Jerry Atrics Reply
    January 27, 2023 at 9:26 am

    You are getting so many bad comments on this article because your title implies that the police response was an over reaction and that too much police force was used to handle the situation.

  18. Robb Reply
    January 27, 2023 at 5:42 pm

    I think it should be a felony for assaulting any transport worker. Act a fool and get convicted … PERMANENTLY BANNED from ALL public transport. You can just drive your own car. Convicted of a felony … the above plus losing other rights.

  19. dee Reply
    January 30, 2023 at 4:40 pm

    They should have been kept in jail without BAIL overnight at least…. $500 is a joke but at least there is still BAIL in FLORIDA!!!!

Leave a Reply

Cancel reply

Search

Recent Posts

  • United Airlines 737-700 Business Class Review
    Review: United Airlines 737-700 Business Class March 22, 2023
  • Southwest Airlines Helicopter
    Southwest Airlines Flight Nearly Collides With Helicopter March 22, 2023
  • Copa Club Bogota Review
    Review: Copa Club Bogota (BOG) March 22, 2023
  • Biden Russian Airspace
    Biden Considers Banning Airlines Who Use Russian Airspace March 21, 2023

Categories

Popular Posts

  • American Airlines unaccompanied Minor Predator
    American Airlines Flight Attendant Freaks Out After Man Offers His First Class Seat To Child February 25, 2023
  • Kayleigh Scott United Airlines
    The Tragic Death Of A United Airlines Flight Attendant March 21, 2023
  • United Airlines Polaris Lounge Chicago Review
    Review: United Polaris Lounge Chicago (ORD) February 21, 2023
  • There’s A Pilot In My Seat! February 21, 2023

Archives

March 2023
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728293031  
« Feb    

As seen on:

live_and_lets_fly

The new United Polaris Lounge at Washington Dulles The new United Polaris Lounge at Washington Dulles is the most beautiful of all Polaris Lounges. Stay tuned for a detailed look and many more photos on the blog tomorrow. Well done @united.
@malaysiaairlines just announced it would retire i @malaysiaairlines just announced it would retire its A380 fleet. While not surprising, it is sad to see the growing list of carriers retiring this superjumbo jet. On Malaysia Airlines, I flew the #A380 once from Kuala Lumpur (KUL) to London (LHR) and had the entire first class cabin to myself (full review on the blog). It was a beautiful flight that I will always remember.
Welcome to @fly_bur @aveloair! I am so excited tha Welcome to @fly_bur @aveloair! I am so excited that a new carrier, Avelo, has launched, especially from an airport just 12 minutes from my home!
I greatly miss the @lufthansa #747-8 at @flylaxair I greatly miss the @lufthansa #747-8 at @flylaxairport. Hopefully this summer it will return.

.
.
.
.
#Lufthansa #FirstClass #747 #747-8 #StarAlliance #Miles #Points
I recently spent a weekend at the @ventanabigsur. I recently spent a weekend at the @ventanabigsur. This is not only a lovely, all-inclusive resort, but one of the best properties to use your @hyatt World of Hyatt points.
.
.
.
.
#Hyatt #BigSur #California #WorldofHyatt #CA-1 #Points #Hotels
In terms of a spacious first class product, the @E In terms of a spacious first class product, the @Emirates suite on a 777-300ER is hard to beat. My preference is Suite 2K.

.
.
.
.
#Emirates #777 #firstclass
Nearly five years ago, I took a “break” from I Nearly five years ago, I took a “break” from Instagram ahead of the birth of my first child. Goodness, how time flies. While I’ve enjoyed catching up on others over the years, now it is time for me to return to Instagram. In this first post, I highlight two joys in my life, my two children, whom I trust will grow up to be prolific travelers that circumnavigate the globe as ambassadors of love and respect.

.
.
.
.
.

#travel #airplanes #airlines #miles #points #familytravel #human #integrity #honor
United Airlines' new Polaris seat is a huge improv United Airlines' new Polaris seat is a huge improvement over UA's current business class seat. Check out my blog at liveandletsfly.com for 70+ photos of how @united is transforming its entire business class experience starting this December!
The perfect @flysas name tag for #Longyearben! The perfect @flysas name tag for #Longyearben!
Spotted four #polarbear outside of #longyearbyen - Spotted four #polarbear outside of #longyearbyen -- oh, and I love 40°F summer weather!
One of the best crews I have ever had the pleasure One of the best crews I have ever had the pleasure of flying with in all my years of flying. Thank you @flysas SK940 on 11 Aug 2016
Next stop ARN! But dear @flysas , next time if I a Next stop ARN! But dear @flysas , next time if I assign a window seat months in advance, don't move me to a center seat "for my convenience" with no way to get my original seat back... 😞
Ready for #PIA from #MAN to #JFK -- we will be rac Ready for #PIA from #MAN to #JFK -- we will be racing the #Delta flight to JFK at the gate next to us, which also departs at 12:45p. With @onemileatatime
Another room with a beautiful view... #hyattregenc Another room with a beautiful view... #hyattregencycasablanca #cassablanca #hyatt
Enjoying #shanghai with @onemileatatime from the i Enjoying #shanghai with @onemileatatime from the inside of the @grandhyatt_shanghai ... It is 40°C outside! 😓
From my front gate to my boarding gate in 15 minut From my front gate to my boarding gate in 15 minutes flat. I ❤️ #bur #burbankairport
@malaysiaairlines #747 out of retirement and in se @malaysiaairlines #747 out of retirement and in service at #kul -- beautiful livery!
View from my 61st floor room at the beautiful bran View from my 61st floor room at the beautiful brand new @parkhyattguangzhou -- look for a full review coming soon on the blog #hyatt #parkhyatt #guangzhou #parkhyattguangzhou
Will miss the @united #globalfirstlounge at #ord, Will miss the @united #globalfirstlounge at #ord, which closes tomorrow and the Queen of the Skies #747 which will be retired in 2018.
The colonial #architecture of #mumbai is stunning. The colonial #architecture of #mumbai is stunning. If you're ever here, get up at 5am and have a walk around the city before it gets busy. You can hear the birds instead of honking horns.
Load More... Follow on Instagram
facebook twitter instagram rss

This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

 

Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners.

 

Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities.