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Home » Reviews » Hotel Reviews » Review: Hyatt House Bentonville – Rogers, Arkansas
Hotel ReviewsHyatt

Review: Hyatt House Bentonville – Rogers, Arkansas

Matthew Klint Posted onJanuary 28, 2025January 28, 2025 13 Comments

a building with a glass roof

I was warned about this property, chose to ignore the warning, and understood why I was warned to avoid the Hyatt House Bentonville – Rogers. But you know something? It wasn’t bad at all and there was one redeeming quality that made it even enjoyable.

In This Post:

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  • Hyatt House Bentonville – Rogers Review
    • Room
    • Breakfast
    • Pool
    • Laundry
    • Business Center
    • Fitness Center
    • Stores
    • CONCLUSION

Hyatt House Bentonville – Rogers Review

A friend advised me to try out the 21C Art Museum Hotel in Bentonville, which admittedly looks wonderful, but we were driving in from Oklahoma City and did not arrive until close to midnight. He warned me that this particular Hyatt House was not great. Why pay 2.5x more for a hotel we are just going to use for sleeping? So I chose the Hyatt House Bentonville / Rogers for $87/night plus tax ($99 all-in) and we pulled in at 11:30 pm. Parking is free. The location is convenient: just off I-49 and in a large lot that also has an Aloft Hotel Staybridge Suites.

Inside, a friendly staff member checked me in and thanked me for being a Globalist. I was even offered a “Globalist goodie bag” with two bottles of water, Oreo cookies, and a package of Orville Redenbacher’s popping corn for the microwave.

a lobby with a reception desk and a fireplace

a reception desk in a hotel

a room with a fireplace and chairs

a bag of popcorn on a table

Room

Our room, 209, included a living room with a kitchenette (refrigerator, sink, microwave) and fold-out couch, a bathroom, and a bedroom with two beds.

a hallway with a patterned carpet

a door with a door knob and a door handle

a sign on the wall

a living room with couches and a table

a room with a bed and a door

a room with two beds and a desk

a room with two beds and a lamp

a room with a bed and a tv

The bathroom had a shower-tub combo and bulk dispensers.

a bathroom with a marble countertop and a toilet

a shower with a shelf

a group of white bottles with blue text on them

Very drab and old school, just like the hallway, but it’s what I’ve come to expect when staying at Hyatt House properties in the USA.

We slept well and I appreciated having the living room to retreat to early in the morning to get my work done while the kids and Heidi slept.

Breakfast

Here’s what I found redeeming: most Hyatt House properties have eliminated the omelet station in the morning, but not this one. Since I eat an omelet virtually every day to break my fast, I was quite pleased to see it here…and the guy made it fresh in front of us, so it’s not like the eggs were powdered.

a man in a blue apron and gloves standing at a table

a plate of food on a table

The rest of the breakfast included scrambled eggs, hardboiled eggs, oatmeal, sausage, hash browns, pancakes, fruit, and yogurt.

a room with tables and chairs

a food in a container

food in a container with a spoon

a table with plates and drinks on it

a group of small containers of yogurt in a white box

a toaster next to a pot

a bowl of fruit and eggs in ice with water bottles and yogurt

a group of coffee machines on a table

a girl holding a plate of food

a group of kids eating at a table

a fence on a patio
No one sitting outdoors when it was near-freezing outside…

I only had some fruit with my omelet, but the kids liked the sausage and pancakes.

Breakfast ended promptly at 9:30 am (it felt like a hotel club lounge in Eastern Europe) with staff quickly swooping in to remove everything.

Pool

Ok, the pool… the water was green and smelled. The jacuzzi looked like it was permanently closed. No thank you.

a indoor pool with chairs and a railing

Laundry

Credit card-operated guest laundry was available.

a sign on a wall

a laundry room with washers and dryers

Business Center

My wife Heidi is always needing to print stuff and a business center offered two PCs and a printer (free).

a computer on a desk

Fitness Center

The fitness center was lackluster: two treadmills, a bike, an elliptical, and free weights (though only up to 40 pounds).

a gym with exercise equipment

a weight machine in a room

Stores

A room off of the lobby offered snacks, toiletries, and sundries for purchase.

shelves of candy on shelves

CONCLUSION

There’s nothing fancy about this hotel, but then what do you expect for a Hyatt House? I appreciated the kind staff and the omelets…the pool was a big disappointment for my kids, though.

Would I return? If I had to. But if I had more time I would check out the 21C Hotel in Bentonville.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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13 Comments

  1. John Reply
    January 28, 2025 at 4:39 pm

    Having to cook with your pan on dining table height is torture… Back pain anyone?

    • Mick Reply
      January 28, 2025 at 4:53 pm

      My thought too. Brutal!

      Nice looking omelette.

      Except for the pool it all looks pretty good! Especially for that price.

  2. rich Reply
    January 28, 2025 at 4:55 pm

    I guess I expected something bad with the hotel.
    To me the important items about a hotel are:
    Safety
    Cleanliness
    Quiet
    Price
    Location

    And Quiet is #1 since it is hard to sleep, the main point of a hotel, if it is noisy.

    While the hotel here seems lacking in the pool, it isn’t something I ever care about and I doubt the vast majority of people care about.

    There is a Holiday Inn Express we’ve stayed at a few times while visiting family and if you stay on one side of the hotel is it nice and quiet but the other side faces a highway and the noise is very bad if those things bother you.

    • DCAWABN Reply
      January 28, 2025 at 5:34 pm

      Completely agree. The first sentence of the article seems like some oddly half-assed attempt at a smear campaign, especially since the full article goes to list all the exact amenities you’d expect from a Hyatt House in the US – and in working order. Plus a great-looking omelet. Even the comment about the pool are highly subjective and not based in any factual circumstances since he didn’t actually use it. A MUCH better article would be:

      Stayed at a Hyatt House in Bentonville. It was as expected. Pool was maybe a little suspect. But also: good omelet. Fin

      • Matthew Klint Reply
        January 28, 2025 at 5:39 pm

        My kids actually went in the pool and quickly got out…I smelled it. Gross.

        I still appreciated this place.

      • D3Kingg Reply
        January 29, 2025 at 1:29 am

        Matthew is always brief and concise. His get right to the point journalism is distinct.

      • Josh Reply
        January 29, 2025 at 5:48 pm

        You’re suggesting Matthew should have written an “article” of, what, 20 words?

  3. Santastico Reply
    January 28, 2025 at 5:31 pm

    Hyatt Place and Hyatt House used to be my hotels of choice when traveling to smaller cities in the US. Now I am tired of them. They are just not nice anymore. I had enough of stained carpets, cheap bed sheets and towels, noisy AC/Heat, empty shampoo boxes, cheap breakfast, etc… I have been giving preference to local boutique hotels which are usually nicer in small cities.

  4. Tennen Reply
    January 28, 2025 at 7:34 pm

    “and the guy made it fresh in front of us, so it’s not like the eggs were powdered.”

    It looks like they use liquid eggs, so I guess that’s better than powdered…

    But wow, the whole breakfast setup is just shabby. The omelet station, using dining tables, is just sad. And blocking the exit door seems like it’s a code violation. IMHO, aside from the real plates/cutlery and omelets, Hampton Inn and HIEX hotels seem to have better breakfast offerings.

  5. Jerry Reply
    January 28, 2025 at 8:29 pm

    This isn’t a typical Hyatt House. Until about 2022 it was a Holiday Inn (not express). Nothing has changed. Nothing. The Hyatt Place one exit up 49 is much better. The Aloft next door also isn’t bad.

    I actually find most Hyatt House properties in the US to be fairly nice… If they are purpose built. I’ll even seek them out if I’m in the burbs. As for the conversion properties, they’re terrible. Just like this one.

  6. D3kingg Reply
    January 29, 2025 at 1:26 am

    Depends on the pool. Was the water clear ? Was it circulating ? I’m sure the chemicals are checked everyday. Don’t go in if the water is cloudy.

  7. Suz Reply
    January 29, 2025 at 3:15 am

    FYI, the HH Dallas/Frisco also has an omelet station. Better yet, it has some of the classiest and best customer service I have experienced in the U.S. Sadly, there is a parking cost, and the staff doesn’t like it either–it’s mandated to them. Of course waived on award stays, but also on stays over a certain number of days (either 7 or 10–can’t recall as I lived there the better part of a year and have nothing bad to say, other than I miss them all.)

  8. Josh Reply
    January 29, 2025 at 5:48 pm

    *A room off the lobby …

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