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Home » Reviews » Hotel Reviews » Review: Hyatt Regency Bangkok
Hotel ReviewsHyattthailand

Review: Hyatt Regency Bangkok

Matthew Klint Posted onDecember 16, 2021November 14, 2023 16 Comments

a sign outside of a building

Modern and sleek, the Hyatt Regency Bangkok is a snazzy hotel adorning the Bangkok skyline. Throw in good service and and nice amenities and you have a winning combination. This review covers my recent stay.

In This Post:

Toggle
  • Hyatt Regency Bankgok Review
    • Location
    • Check-In
    • Regency Suite
    • Regency Club
    • Breakfast At Market Café
    • Pool + Fitness + Spa
  • CONCLUSION

Hyatt Regency Bankgok Review

While I was very comfortable at the Grand Hyatt Bangkok, I chose to move to the Hyatt Regency for my final night in Bangkok because I had not previously reviewed it. At $90/night it was more expensive than the Grand Hyatt, but still quite reasonable, especially considering I was upgraded to a suite due to my World of Hyatt Globalist status.

Location

The hotel is located on Sukhumvit Soi 13 in a dodgier area of town than the Grand Hyatt or Park Hyatt. If you are taking public transport, it is an easy walk from the Nana BTS station.

a city with a bridge over it

a tall building with many windows a tall building with glass walls and trees

a building with a glass entrance

a tall glass building with a sign on the side

a sign with a logo on it

Check-In

I had called ahead to see what time my suite would be ready (the World of Hyatt app indicated the upgrade, but nothing further) and was informed it would not be ready until 4:00PM, though if I wanted a regular room I could check-in anytime. I was happy to wait for the suite.

I had a bit of a scare when my credit cards were rejected…but it turned out to be there machine, not my cards. Whew!

The lobby area is modern…I’m not sure how else to describe it. It looks great now, but I do wonder whether it will age well. One half of the lobby is very dark, no matter the time of the day, while the other side of the lobby features (faux) cheery blossom trees and much more natural light.

a statue in a room

a statue of two people sitting on a pedestal in a lobby

a lobby with a large glass wall and a counter

a tree with pink flowers in a room

a room with a table and chairs

Artwork adorns the lobby (as well as portraits of the royal family above the check-in desk).

a reception desk in a hotel

a statue of a woman and a man

a painting of women in a frame

During check-in I was offered a cup of fruity iced tea:

a glass of liquid on a table

Regency Suite

I was upgraded to a Regency Suite on the 12th floor, room 1206. The suite was large and modern, including a living room, guest bathroom and a bathroom and bedroom with superb views of the city via floor-to-ceiling windows.

a hallway with doors and lights

a hallway with two doors and a picture frame

a number on a wall

a living room with couches and chairs

a table and chairs in a room

a room with a couch and chairs

a room with a coffee table and chairs

a room with a television and a bed

a room with a bed and a chair

a bed with white sheets and pillows

a bed with white sheets and pillows

a bedroom with a bed and a television

a bed with a television in the corner of a room

a city with many buildings

A walk-in closet too.

a white robe on a rack

a wooden shelf with a combination lock and a black door

The minibar was empty, but coffee and tea service were available.

a drawer with tea cups and teacups

a coffee maker and a kettle on a counter

My favorite part of the room was the bathroom, which was at the edge of the building, giving me an incredible view while taking a bath (and hopefully not giving others an incredible view of me…).

a bathroom with a tub and a shower

a bathtub in a room with a view of a city

a bathtub in a room with large windows

a white bathtub in a bathroom with tall windows

There was also a nice walk-in shower with rain head.

a shower with a large mirror

But there was a problem with both the shower and the bathtub: the water never got hot, just warm. I like a hot bath and hot shower. Very hot. But despite turning the knob all the way and allowing plenty of time for it to warm up, the water never got hot enough for me.

I tired again the following morning: same issue. It wasn’t a late-night fluke.

While checking out I mentioned it to the front desk and the staff member asked me if it was “hot but not hot enough” (i.e., dude, you’re weird for liking it so hot) and then said she said she would alert maintenance.

Soap, shampoo, and conditioner were from Portico and in individual bottles.

a group of bottles on a shelf

a toilet in a bathroom

a bathroom with a large mirror and sinks

Additional toiletries were available in a green container.

a green box with a small box with a white object inside

Regency Club

I had a big dinner reservation later in the evening so I was not looking to eat during the Regency Club happy hour (from 5:00pm to 7:00pm), but was impressed that rather than a buffet there was an a la carte menu from which you could order as many items as you’d like.

a room with a door and a sign

a desk with a computer and a glass wall behind it

a room with a couch and chairs

a bar with a counter and a bowl of juice

a room with tables and chairs

a room with a black bookcase and a table

a room with a couch and a table a chef cooking in a kitchen

a paper on a clipboard

These were not just tiny tapas dishes, but decent-sized hamburgers and full-size salads.

a bottle of beer and a glass of ice on a table

a bowl of salad with eggs and tomatoes

a small round pastry with a leafy green garnish on top

a burger on a plate with a small bowl of ketchup

Beer and wine were also available.

a display case with food on shelves

a group of bottles in a bowl of ice

Best of all about the Regency Club, though, was the views of the city. Located 12 floors above my room, the sunset views were really gorgeous from the terrace.

a balcony with chairs and tables and a view of a city

a city with many tall buildings

a city with many tall buildings

a city with many tall buildings

a balcony with a view of a city

Breakfast is not currently served in Regency Club. Instead, guests are invited to the Market Café on the fifth floor.

Breakfast At Market Café

From 7:00am to 11:00am a breakfast buffet plus an a la carte menu are available at Market Café. The buffet is extensive an includes a large selection of Thai and international food. Fresh-squeezed juices, waffles and pancakes made-to-order, and delectable baked goods are available.

a sign on a wall

a hallway with a painting on the wall

a restaurant with tables and chairs

a room with tables and chairs

a restaurant with tables and chairs

a room with tables and chairs

a room with tables and chairs

a room with a table and chairs

a room with a large window and tables and chairs

a room with a long couch and chairs

a table and chairs in a room

a group of chairs and tables on a balcony

a table with a variety of sauces and condiments

a buffet table with food in containers

a glass case with a variety of dairy products

a shelf with food items on it

a chef in a kitchen

a buffet with food on it

a buffet table with plates and food on it

a buffet table with food in containers

a chef cooking in a restaurant

There’s also a large menu you can order from, all of it inclusive with breakfast. I enjoyed the scrambled eggs with truffles so much I ordered seconds. The juices were also good.

a paper with text on it

a cup of coffee and croissant on a table

a glass with green liquid on a table

a glass of orange juice on a table

a plate of food on a table

a plate of scrambled eggs and bacon

The coffee…not so much, which is a shame. Maybe the barista was having an off-day, but the coffee flavor itself wasn’t great (too weak) and the cappuccino had far too much milk in it and was served far too hot.

a bar with a counter and shelves

a coffee machine and utensils on a table

a coffee machine with pots on top

I concluded the meal with French Toast, which was delicious, and served served with a scoop of vanilla ice cream and drenched in butter and syrup. Talk about a breakfast of champions…

a sign on a table

a plate of food on a table

The price is 600THB (about $18) for the buffet plus access to the full a la carte menu.

Market Café is also open for lunch and dinner and partners with the “Michelin-starred, award-winning and iconic ‘Khao restaurants.” (the hotel’s verbiage…). Afternoon tea is also available.

The hotel also has a rooftop bar and a lobby coffee shop, and a night club/bar next to the lobby called Bobo, which is actually not part of the hotel.

a counter with food items on it

a building with a lawn and tables

a group of tables and chairs in a room with purple flowers

a door with a gold frame

Pool + Fitness + Spa

Even before breakfast, I woke up at dawn to workout, having the gym to myself for my entire workout.

a gym with exercise equipment and a fridge

a gym with exercise equipment

a large room with exercise equipment

a room with exercise equipment and a large window

a group of treadmills in a room with a large window

a group of exercise equipment in a room

a room with exercise bikes and exercise equipment

a room with treadmills and exercise equipment

a gym with exercise equipment

Free water and headphones were available, but I’m not sure how many people still retain a phone with a classic headphone jack.

a machine with cups on a shelf

two boxes of electronic devices

Currently closed due to COVID-19, a steam room (but no sauna) was available in the men’s locker room (and I am going to assume the ladies’ locker room as well).

a hallway with a couch and a wall

a wooden walls with a door open

a wooden bench in a room

a bathroom with a large mirror

a urinal from a door

a room with towels on the shelves

a shower with a shower head

a sign on a wall

a white tiled room with a bench

The infinity pool also overlooks the city below and is surrounded by lush green plants and an assortment of lounge chairs and couches.

a city skyline with a pool of water

a pool with lounge chairs and trees

a view of a city from a building

a deck with chairs and a table

a two round hot tubs with railings in a garden

a pool in front of a building

a pool with plants and a city skyline

CONCLUSION

The Hyatt Regency Bangkok is a great addition to Hyatt’s portfolio in the city, with modern amenities and a comfortable guest rooms. Hopefully the water issue I experienced was a temporary problem and not an endemic one, because I truly detest lukewarm showers. Other than that, though, I would recommend this hotel.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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16 Comments

  1. Gene Reply
    December 16, 2021 at 3:46 pm

    @ Matthew — Nice! Thanks to your review, I am highly anticipating our first stay there (whenever that may be…).

  2. Aaron Reply
    December 16, 2021 at 4:21 pm

    “drenched in butter and service”

    Nothing tastes better on French Toast than service!

  3. Nick Reply
    December 16, 2021 at 5:01 pm

    Matt, it’s ‘portraits’ of the Royal Family, not portrays.

  4. Stuart Reply
    December 16, 2021 at 9:04 pm

    This is pretty incredible for a Regency. I would say it could be a Park Hyatt in a lot of cities. And ya gotta love the value of Thailand. At these rates, and with the amenities provided, you really could just head there to live for a few months in one of those suites for less than your cost of living at home.

  5. Markj Reply
    December 16, 2021 at 9:18 pm

    Pro Tip: Be cautious of rooms on lower floors facing the BTS/Sukhumvit. Lots of noise from the trains as they enter/leave the Nana BTS station.

    I had the same problem with hot water when I was there. I would turn on the shower and the taps on my sinks and let them run three to five minutes before getting a good amount of hot water. This should be a fixable problem.

    Even the non-suite rooms are beautiful.

  6. ZinCO17 Reply
    December 16, 2021 at 9:22 pm

    We stayed there right before Covid, over New Years 2019/20. At that time rooms were only 8k points/nt, don’t know if it’s still a Cat 2 but it was well worth it.

  7. Daniel Reply
    December 16, 2021 at 9:54 pm

    Nice review. Looks like it’s available for test and go now. I think I’ll choose this over Hyatt Place. BTW, Is United Polaris still serving single tray meals? Assuming so.

    • Matthew Klint Reply
      December 17, 2021 at 1:31 am

      Yes, still single-tray meals even on a 16+ hour JNB-EWR flight.

  8. Christian Reply
    December 17, 2021 at 12:13 am

    Nice suite, although I’m a bit surprised that there was no desk.

  9. John Reply
    December 17, 2021 at 1:31 am

    Through review…as a Thailand expat, I’ll definitely check out the Hyatt Regency for my next staycation. I’m not sure why you care if some anonymous Bangkokian saw you taking a bath…such a thing nevers bothers me.

    • John Reply
      July 11, 2022 at 1:36 am

      I’m the same…guess I’m just a closet exhibitionist

  10. Mike Reply
    December 17, 2021 at 1:44 am

    Wow Matthew wearing a short and T-Shirt!

    • Matthew Klint Reply
      December 17, 2021 at 1:44 am

      I was working out!

  11. Francisco Reply
    December 17, 2021 at 12:50 pm

    Hi Matthew. For a first time tourist in Bangkok, which one would you recommend location-wise between Park, Grand and Regency. Budget not considered.

    Thanks

    • Matthew Klint Reply
      December 17, 2021 at 1:02 pm

      All are actually very close and in a good location, but Grand Hyatt is best because it has a direct entrance to BTS.

  12. cargocult Reply
    December 17, 2021 at 10:10 pm

    I think I may have stayed in the same suite. This has to be one of the best Regencies in.the whole system. The staff at the Regency Club are especially good. The property claims to be connected to the BTS but it is a bit of a walk to the actual station. You may recall that last year the hotel offered a year of stays for 1 million baht.

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