A single picture may just be anecdotal, but United Airlines must not let its cabin interiors deteriorate even with “United Next” retrofits planned. Aircraft Interiors Must Be Maintained Ahead Of Retrofits At United Airlines View From The Wing shares...
Avis Car Rental: “Sorry, We Are Out Of Cars…”

Waiting until afternoon to pick up my car at a neighborhood Avis car rental office in Germany proved to be a bad idea: I was told there were no cars left. Avis Ran Out Of Cars – Agent Simply...
Qantas CEO Resigns In Disgrace

I have an article planned on the malaise at Qantas…the enigma that this airline represents within Australian borders and outside…but first some more breaking news: long-serving Qantas Chief Executive Alan Joyce will resign tomorrow…his retirement has been accelerated after...
“Frantic” Parents Trick Man To Switch Seats Onboard: I Would Have Demanded My Original Seat Back

We’ve discussed seat swapping on airplanes many times, but what happens when you’ve conned? I’d insist upon my original seat back. Parents “Frantic” That Their “Little Girl” Is Separated From Them On Flight To Australia. She Was Actually A...
A Diarrhea Diversion On Delta Air Lines

DL194, you’re number two for landing. I’ll avoid further puns and get to the point: I feel horrible for everyone involved in a Delta Air Lines diversion over diarrhea. The crew, the sick passenger, and the other passengers onboard....
Southwest Airlines Flight Attendant Shames Woman For Her Fitness Attire

It’s no coincidence that nearly every one of these wardrobe-related stories involves Southwest Airlines. Friendly service, jokes, and an intolerance of any sort of revealing attire seems to be coded into the DNA of the Dallas-based airline. Today we...
Review: British Airways A319 Business Class

From London to Basel, we flew on British Airways in Club Europe business class on the Airbus A319, a short but pleasant flight. Business class is arguably unnecessary on these short flights, but it is certainly appreciated to guarantee...
Expedited Passport In Less Than 4 Weeks Using This Method

A few weeks ago we applied for my son’s first passport on short notice prior to a trip. Lo and behold it returned less than four weeks later. Here’s how we processed the application. If you are considering booking...
American Airlines Flight Attendants Really Aren’t Happy

American Airlines flight attendants overwhelmingly made their feelings clear, they aren’t happy and they are willing to strike. What does this mean for flights? If you are considering booking travel or signing up for a new credit card please click here. Both...
Review: Home2 Suites (Orlando) Near Universal

As we continue to try out more hotels in the Orlando area, we came across Home2 Suites by Hilton Orlando Near Universal. Here’s how our stay went. If you are considering booking travel or signing up for a new credit card...
Great Idea: Mandatory Community Service For Delta Flight Attendants

The move by Delta Air Lines to require newly-hired flight attendants to complete mandatory community service in order to pass their probationary period is a great idea that I hope other US carriers will adopt. Community Service For Flight...
LOL: Special Meals On British Airways In Business Class

For our “dinner” flight in British Airways Club Europe Business Class from London to Basel, I ordered three special meals. I had to laugh when they were delivered… Special Meals In British Airways Club Europe Business Class Shorthaul service...
British Airways Restores Free Food And Drinks In Economy Class On Two Routes

Is British Airways wisely beginning to realize that if you want people to pay more to fly BA than easyJet or Ryanair, you better offer them a good reason why? In what is hopefully a sign of things to...
Review: British Airways Galleries Lounge South – London (LHR – T5)

I never much cared for the British Airways Galleries South Lounge at LHR in the past, but it proved to be an ideal venue to efficiently feed my family ahead of our late evening flight to Switzerland. British Airways...
Heathrow Express – Too Much For Families?

After a pleasant stay in London, my family returned to LHR via the Heathrow Express for our onward flight. Despite a delay, we saved time versus using London Underground or a taxi in the height of rush hour. Heathrow...
Exclusive: The Appalling Treatment Of A Woman At LAX By Misogynistic US Border Agents

A dear friend from Austria recently endured a humiliating experience while entering the United States at Los Angeles International Airport (LAX). I will tell her story here, in hopes that it will raise awareness over the horrible way women...
The Coffee At Buckingham Palace…Is Not Fit For A King

Props for the effort, but the coffee at Buckingham Palace is not fit for a king…or even a commoner. (Not So) Great Coffee At Buckingham Palace Earlier I outlined our tour of Buckingham Palace. As you exit the place...
United Airlines Flight Attendants Protest Across USA

Flight attendants for United Airlines assembled yesterday to protest at major airports for a new contract, which they claim is two years overdue. United Airlines Flight Attendants Protest For New Contract, Work Improvements The AFA-CWA union representing flight attendants...
Guide: Touring Buckingham Palace

My son Augustine requested two activities during our two days in London: visit Buckingham Palace and the British Museum. We did both in a single half-day. This post will highlight the logistics of touring Buckingham Palace with a family....
Can Flight Attendants Just Ignore Call Light?

The debate over whether to use the flight attendant call light (or button) is not new, but when a passenger presses it, can flight attendants just ignore it, especially if they frequently remind us they are primarily present for...