Our eyes have been focused on Hurricane and Ian and the destruction it wrought on Florida, but Hurricane Fiona is hardly a distant memory and Puerto Rico continues to reel from that disaster. Over the weekend, United Airlines played...
The Curious Case Of The Stolen Phone On American Airlines
A stolen mobile phone story onboard an American Airlines flight to Philadelphia is so strange you have to wonder if it is real. Stolen Phone On American Airlines Is The Culmination Of A Very Odd Flight Chase Mitchell was...
Flight Attendant Busted For Stealing Jewelry At DCA Security Checkpoint
A Republic Airways flight attendant from Florida was allegedly caught on surveillance footage pocketing jewelry at Washington National Airport. She has now been charged with grand larceny. Flight Attendant Arrested, Charged For Jewelry Theft At DCA Security Checkpoint The...
Review: Air France Lounge Boston (BOS)
The Air France “dungeon” in Boston Logan (BOS) is not the most cheerful setting, yet I find it has improved and is no longer a lounge I would actively avoid. Air France Lounge Boston (BOS) Review Location + Access...
Duct Tape On The Wing Of A 787?
A controversy over so-called airplane speed tape has emerged this week in Australia, reminding me of a story I wrote a few years ago on the same topic. A concerned passenger snapped the following pictures on an Air New...
American Airlines Flight Diverts After Woman Screams “Repent! We’re All Gonna Die!”
An American Airlines flight from Florida to California diverted in Texas after a woman began screaming to other passengers to repent and that everyone would die. Woman Screams “Repent! We’re All Gonna Die!” On American Airlines Flight, Forcing Diversion...
Non-Binary Virgin Atlantic Flight Attendant Throws Hissy Fit Over Over Lack Of Inclusion
Jaianni Olivier Russo is angry. Russo, who identifies as non-binary, claims credit for the recent change in Virgin Atlantic’s uniform policy, which now allows flight attendants to wear either male or female uniforms, regardless of gender. But there is...
Live… From Fort Myers Florida And Hurricane Ian
I went to Fort Myers this week to support family and friends and saw the devastating toll hurricane Ian has taken on this community. If you are considering booking travel or signing up for a new credit card please click here. Both...
The Stowaway Wasp On My JetBlue Flight
Let’s call him Willie, the wee little wasp. Determined to escape the gritty life of London, Willie hatched a plan to hitch a ride on my JetBlue Airbus A321 jet to Boston. But as Willie would find out, cheating...
Review: JetBlue A321neo Mint Business Class London – Boston
JetBlue is remarkably consistent in offering a comfortable seat, delicious food and drink, and kind service. My quick JetBlue flight across the pond from London Gatwick to Boston onboard the A321neo in Mint business class was (almost) perfect. JetBlue...
What Is The Value Of A Lounge That Is So Crowded You Cannot Enter It?
A couple of observations from my time in London Gatwick. We may rue crowded lounges in the USA, but at least we can generally squeeze into them…or at least stand in line outside. But the lounge crowding at London...
Pakistan International Airlines Warns Crews…Over Their Underwear
As street protests erupt in Iran over the Islamic Republic’s treatment of a woman who was accused of wearing a head covering inappropriately and then died in police custody, in neighboring Pakistan the flag carrier PIA is warning flight...
Norse Atlantic Cancels Longhaul Service From Los Angeles
Norweigan start-up Norse Atlantic Airways is abruptly canceling service from Los Angeles to both Oslo and Berlin, suggesting the new longhaul budget carrier is facing deeper turmoil than a winter lull in demand. Norse Atlantic Ends Both Los Angeles...
Confirmed: United Airlines Suspends JFK Service (Again)
Following through on its threat, United Airlines will “temporarily” suspend service to New York JFK after failing to secure more slots. United claims it wants to return to JFK, but called its current schedule “too small to be competitive.”...
Capital One Fails The Loyalty Test With Ongoing Point Transfer Problem
It’s more than just the inability to transfer Capital One points to airline and hotel partners over the last week that is the problem…it’s Capital One’s utter failure to communicate what is going on to the consumers it says...
Irony: Spirit Airlines Attacks JetBlue-American Partnership
Even as Spirit Airlines prepares to be acquired by JetBlue Airways, it is insisting that the alliance between JetBlue and American Airlines undermines competition and is bad for consumers. Spirit Airlines Executive Says JetBlue-American Partnership Adversely Impacts Competition Testifying...
Review: EasyJet Gateway Lounge London Gatwick (LGW)
Wait, easyJet has a lounge? Yes, indeed. I waited for my flight from Gatwick North Terminal in the Gateway Lounge LGW, a collaboration between easyJet and No1 Lounges. My verdict? Not bad for a budget carrier! EasyJet Gateway Lounge...
Review: Virgin Atlantic 787-9 Economy Class
Virgin Atlantic offers a very respectable long haul economy class product with great service, edible meals, and a wide library of in-flight-entertainment. Virgin Atlantic 787-9 Economy Class Review I flew from Los Angeles to London on Virgin Atlantic because...
Is JetBlue Really Surprised No One Loves Its Loyalty Program?
If JetBlue CEO Robin Hayes really wonders why engagement and profitability in his TrueBlue loyalty program seem to lag behind others, let me spell it out: it’s a lousy program overall. JetBlue TrueBlue Loyalty Program: The Problem Is Not...
Bhutan Reopens…To The Wealthy
High on my travel bucket list is a visit to the Kingdom of Bhutan. The country has now reopened, but a new fee assures that all but the most wealthy will be deterred from visiting. Bhutan Reopens With A...
