Every year on father’s day my mind turns to my own father, but this year, I think of my daughter and the travel experiences we have had. If you are considering booking travel or signing up for a new credit card...
Alaska Airlines Woos Me With Chocolate
United’s flight schedule from San Francisco to Los Angeles remains limited, so I took a late-evening flight on Alaska Airlines last week from SFO-LAX. There was much I appreciated about the flight, but perhaps nothing more so than the...
An Open Discussion On Airline Uniforms And Individualism
Yesterday, I shared about United Airlines’ decision to loosen dress and appearance standards for front-line employees like flight attendants and gate agents beginning this fall. While many have applauded the move, I do wonder if it reveals another dangerous...
Taste Test: United’s New Domestic Hot Meals
Earlier this week I had a chance to try out United’s new hot-plated meal service. I’m pleased to report the food is a tremendous improvement over the sandwiches we have endured the last several months in first class. New...
As Germany Reopens, United Airlines Adds Flights
As Germany re-opens to American tourists, United Airlines will add more flights to Germany starting next month. United Airlines Adds Flight As Germany Reopens to American Tourists Yesterday, Germany announced that it was re-opening to tourists from the United...
American Airlines Should At Least Keep Partner Award Charts…
Dear American Airlines, let’s compromise. If you agree to keep award charts for partner flights, I’ll stop complaining about the elimination of award charts for AA flights. I’ve long argued that award charts promote accountability, transparency, and predictability. Sadly,...
Which Countries In Europe Are Open To Americans?
As Europe re-opens to travelers from the United States it is not always clear where you can go and where you cannot for tourism. Many guides online list some countries and not others, so I wanted to put together...
U.S. Senators Growing Impatient With Airplane Mask Mandate
A bipartisan cadre of U.S. Senators has expressed impatience over the continuing federal mask mandate on airplanes, with Republicans attempting to end the mandate prior to its September expiration date. U.S. Senators Express Impatience Over Mask Mandate On Airplanes...
U.S. National Parks Bursting At The Seams
When U.S. National Parks become crowded like Disneyland, are they still worth visiting? Many of the most popular parks are experiencing an unprecedented surge in demand as lockdown-weary Americans head for the great outdoors. Crowded National Parks Overwhelmed By...
Crazy JetBlue Flight Attendant Threatens Passenger For Wearing Eye Mask
A JetBlue flight attendant turned an act of kindness into a threat of ejection after a business class passenger gifted an eye mask to a weary economy class passenger. This is a really crazy story of flight attendant power...
United MileagePlus: Cheaper Awards & Upgrades, No Blackouts
I had the chance to speak with Luc Bondar, the President of MileagePlus, yesterday and he shared with me several refreshingly positive improvements coming to the United Airlines MileagePlus program this summer. United Airlines MileagePlus Summer 2021 Changes –...
Spirit Airlines Adds Service to Manchester, New Hampshire
Spirit Airlines is expanding again with new service to Manchester, New Hampshire, the latest destination for the budget carrier. New Spirit Airlines Manchester Service Starting this autumn, Spirit Airlines will launch service to Manchester (MHT) from four Florida cities,...
Hyatt Validates My Unwavering Loyalty
It’s not just the latest lucrative quarterly promotion that has me singing praises for Hyatt: it is the consistently superior experience I enjoy as a guest. Why Hyatt Earns My Loyalty I shared about how Marriott needlessly antagonizes its...
Airbnb Has A Secret “Black Box” Team To Shield Negative Press By Providing Millions In Hush Money
A secret team of Airbnb agents from across the world including Dublin, Montreal, and Singapore serve as “black box” operatives for the vacation rental chain, with virtually unlimited discretion to keep disasters out of the press through hush money...
United Airlines Calls Cyber Attacks Its Greatest Threat
Cybersecurity has come a long way from writing our easy-to-guess passwords on post-it notes and placing them on our oversized monitors. Nevertheless, the recent proliferation of cyber attacks has companies like United Airlines fearing for what might be catastrophic...
Justified: Air Canada Fined $25 Million By United States
Crime doesn’t pay. Financial difficulty does not justify theft. Now Air Canada may really going to have to pay up thanks to a stiff fine from the United States Department of Transportation. United States DOT Proposes $25.55 Million Fine...
United Airlines Offers Free Snack Boxes Today On Intra-California Flights
California fully re-opens today, with capacity restrictions lifted and mask requirements relaxed. To celebrate, United Airlines is offering free snack boxes on intra-California flights. Free Snack Box Today On United Airlines Intra-California Flights It has been a long road...
American Airlines Denies Boarding For “Late” Family, But Has Plenty Of Time To Accommodate Standby Passengers Who “Needed” To Get On Flight
A family, including an eight-month-old baby, was denied boarding on American Airlines in order to accommodate standby passengers after the gate agent claimed they were too late. But not only did the family have a valid reason for being...
United Airlines Restores Hot Meals: What To Expect Onboard
Today United Airlines restored hot, plated meals on several routes after more than a year with much more limited meal service onboard. Here’s what to expect onboard if you are traveling in first class. United Airlines Domestic First Class...
Airbus-Boeing Feud Ends In Joint Bid To Counter China
The United States and European Union have agreed to suspend the trade war between Airbus and Boeing and instead focus on a common rival: China. Airbus-Boeing Feud Ends In Joint Bid To Counter China For 16 years, Airbus and...
