What are the world’s longest and shortest Airbus A380 flights? Emirates can lay claim to both of them. World’s Shortest A380 Flight Earlier today, Emirates announced it would be using an A380 for regularly-scheduled service between Dubai and Muscat,...
An Unexpected Suite Upgrade…To GM’s Apartment!
Last week was a first for me…I was upgraded to the general manager’s apartment at the Hyatt Regency Mainz. Well, room 252 to be exact, a suite I did not even know existed (even though I’ve stayed dozens of...
Boeing CEO: I’d Put My Family On 737 MAX “Without Any Hesitation”
Boeing CEO Dennis Muilenburg would put his family on a 737 MAX “without any hesitation.” In a wide-ranging interview with Norah O’Donnell of CBS News, Muilenburg repeatedly apologized to the families of the victims of a pair of 737...
Delta Flight Attendants File Lawsuit Over New Uniforms
Two Delta flight attendants have initiated a class-action lawsuit against Land’s End, claiming their uniforms cause fatigue, headaches, and skin rashes. Gate agents and flight attendants are required to wear “Passport Plum” uniforms similar to the ones pictured above....
How Much Did U.S. Airline CEOs Make In 2018?
2018 was a great year for airline executives in the United States. Thanks to robust profit and strong revenue, U.S. airline CEOs racked in the dough. Here’s a look at what the CEOs of nine major U.S. airlines were...
A (Lufthansa) Rose By Any Other Name, Would Smell As Sweet
Greetings from Los Angeles. I’m back from my trip and am pleased to report another excellent experience on Lufthansa, with one key element missing. Take a look at the pictures below from my recent Frankfurt to Los Angeles flight....
How AMEX Botched The Priority Pass Restaurant Issue
While American Express is perfectly free to tinker with its Priority Pass benefit, its choice to eliminate all restaurants with such short notice represents a foolish and short-sighted move. Effective August 01, 2019, you will no longer be able...
Passenger Mauled By Emotional Support Dog Sues Delta
Nearly two years later, a man has sued Delta and another passenger for negligence after being mauled by an emotional support dog on a flight to San Diego. Marlin Jackson claims he was sitting in a window seat on...
I Got “Stuck” Flying Lufthansa First Class…Again
Oh poor me, I had to fly Lufthansa First Class again. This trip, though, I really tried to branch out and try something new. But I just could not turn down the allure of flying nonstop on one of...
Senators Angry TSA Budget Is Being Redirected To Border
A bipartisan group of U.S. Senators is angry that the Transportation Security Administration (TSA) is diverting money and personnel to the southern border and away from airports. The US Senate Commerce, Science and Transportation Committee oversees the TSA. Both...
Supreme Court Blocks LATAM Marriage With British Airways And American Airlines
There’s no plural marriage in Chile, where the Supreme Court blocked proposed unions between LATAM and both American Airlines and British Airways. Joint-venture agreements between LATAM and AA and BA have been three years in the making. The proposed...
Emirates 777-300ER New First Class: Wow, Wow, Wow!
Emirates’s new 777-300ER first class product is easily the best first class hard product I have ever experienced. My flight was fabulous and far too short. Last week I flew from Dubai to Brussels aboard Emirates’ latest first class...
Delta Sends The Mailman To Hawaii
A retired Georgia mailman has been offered the dream trip of a lifetime thanks to his neighbors and Delta Air Lines. Jennifer Brett, a reporter for the Atlanta Journal-Constitution, caught wind that beloved postal carrier Floyd Martin was retiring...
Air New Zealand Eyes New York Nonstop With Latest 787-10 Order
Air New Zealand will stick with Boeing to replace its 777-200 fleet. In choosing the 787-10, Air New Zealand hinted it can offer nonstop service between Auckland and New York for the first time. But how? Air New Zealand...
2019 Memorial Day Message From United CEO Oscar Munoz
Today is Memorial Day in the USA, a day to honor members of the armed forces who died in service to their country. Each year, I share the Memorial Day message that United CEO Oscar Munoz sends to his...
Marriott Launches Tone Deaf Airbnb Competitor
Marriott didn’t think of Airbnb and the Homeshare market as much competition but has since launched a Homeshare program. It only goes to prove that their leadership is tone deaf, out of touch and still just doesn’t get it. ...
Chase Gets Reward Programs, Why Don’t Others?
This week I had three interactions with three banks and it became clear that Chase knows how to motivate me because Chase knows how rewards programs work, why is it so hard for everyone else? If you are considering booking...
Hyatt Partnership with SLH Smart Solution
Hyatt has rolled out a partnership with SLH (Small Luxury Hotels of the World) to expand the footprint of their loyalty program. It was the smartest solution to their biggest problem, the number of properties. If you are considering booking...
A Fishy Meal On Lufthansa
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Have you...
A Lufthansa First Class Tradition Becomes An Emirates First Class Tradition
Breakfast is my favorite meal of the day, but when it comes to the Lufthansa First Class Terminal in Frankfurt, I always opt for dinner for breakfast. Now I do the same on Emirates. I’ve written before about the...
