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American AirlinesBritish AirwaysNew York JFK

No Five Star Service For You: American Airlines Snubs British Airways Flights At JFK

Matthew Klint Posted onMay 20, 2025May 20, 2025 24 Comments
a large lobby with a wall and a mural on the wall

They may operate under one roof, share check-in facilities, lounges, and gates, but American Airlines’ Five Star Service (premium ground service) is not available on British Airways flights at New York JFK…which strikes me as yet another needless example...

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Chicago ORD

Oops: DoorDash Driver Accidentally Drives Onto Tarmac At Chicago O’Hare

Matthew Klint Posted onMay 20, 2025May 20, 2025 5 Comments
DoorDash ORD

Airlines have come a long way when it comes to pre-ordering meals onboard, but we’re not quite to the point where you can order takeaway food from your plane seat and have it delivered as your aircraft taxis down...

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Delta Air LinesLounge Reviews

Review: Delta Sky Club Atlanta (ATL) – Concourse C

Matthew Klint Posted onMay 20, 2025May 20, 2025 3 Comments
Delta Sky Club ATL C Review

Delta Air Lines operates eight lounges out of its fortress hub at Hartsfield–Jackson Atlanta International Airport. This review focuses on the Sky Club in Concourse C. Delta Sky Club Concourse C Review – Atlanta (ATL) Picture ATL like a...

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San Francisco SFOUnited Airlines

No Food For You: United Airlines Grappling With Catering Meltdown At SFO

Matthew Klint Posted onMay 19, 2025 25 Comments
United Catering Meltdown SFO

United Airlines is experiencing a catering meltdown at its San Francisco (SFO) hub, leaving passengers–even in first class–without food and drinks on many flights. As United transitions from one catering contractor to another, the source of the problem is...

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News

Police Fatally Shoot Knife-Wielding Teen At Gran Canaria Airport

Matthew Klint Posted onMay 19, 2025May 19, 2025 10 Comments
Gran Canaria Airport Shooting

Spanish police opened fire on a disgruntled teenage passenger who lunged at officers with a knife after he was advised to drop his weapon. The gunshots sent passengers scrambling for cover during the busy afternoon rush. Knife-Wielding Teen Fatally...

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Marriott

Bonvoyed Again: Marriott Quietly Kills “Best Room” Promise For Elites

Matthew Klint Posted onMay 19, 2025May 20, 2025 17 Comments
a living room with a view of the ocean

In a no-notice update to its terms and conditions, Marriott has ended its “best room” guarantee for Bonvoy elites, effectively giving each hotel the option of whether to offer suite upgrades (or upgrades at all). The Implications Of Marriott...

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Delta Air LinesLounge Reviews

Review: Delta Sky Club Atlanta (ATL) – Concourse B (Now With Grab and Go)

Matthew Klint Posted onMay 19, 2025 6 Comments
Delta Sky Club ATL B Review

Delta Air Lines operates eight lounges out of its fortress hub at Hartsfield–Jackson Atlanta International Airport. This review focuses on the Sky Club in Concourse B, which includes Delta’s first grab-and-go concept. Delta Sky Club Concourse B Review –...

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Analysis

Spirit, Southwest, JetBlue: Time to Rethink Perceptions

Kyle Stewart Posted onMay 18, 2025May 19, 2025 8 Comments
United JetBlue Partnership

In just the last nine months, three carriers with distinct identities, Spirit, Southwest, and JetBlue have significantly shifted but public  perceptions might be harder to change.  We cling to airline stereotypes like old luggage—worn out, busted at the zippers,...

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Alaska Airlines

What Hawaiian Airlines AMEX Exit Means For Alaska MileagePlan

Kyle Stewart Posted onMay 18, 2025May 18, 2025 11 Comments
Alaska-Hawaiian Merger DOT

As Alaska Airlines and Hawaiian merge their loyalty programs, a final date has been provided for American Express Membership Rewards to Hawaiian Airlines (and thus, Alaska Airlines.) The writing has been on the hangar wall for a while now:...

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AveloLaw In Travel

Avelo Airlines Sued By Aviation Blogger Turned Pol Over Billboards Attacking ICE Deportation Flights

Matthew Klint Posted onMay 18, 2025May 18, 2025 49 Comments
Avelo ICE Billboard

Aviation blogger and New Hampshire lawmaker Seth Miller has sued Avelo Airlines over a controversy stemming from a billboard that attacked the budget carrier’s ICE deportation flights. Seth Miller Sues Avelo Airlines After Budget Carrier Seeks To Silence Speech...

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Travel

Global Airlines Defies Some Critics, Justifies Others

Kyle Stewart Posted onMay 18, 2025May 18, 2025 5 Comments
global airlines

Most critics thought Global Airlines would never get off the ground, but this week it proved most of the critics wrong – but not all.  In August 2023, I wrote about Global Airlines’ ambitious plan to break into the...

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Humor

This Meal Just Cost Me $28 At Newark Airport. This Is Why Americans Think The Economy Is Terrible.

Matthew Klint Posted onMay 17, 2025May 17, 2025 44 Comments
Newark Airport Lunch

“This meal just cost me $728 at Newark Airport. This is why Americans think the economy is terrible.” –David Brooks Matthew Klint I had lunch at Newark Airport’s swanky new Terminal A at an eatery called Mediterranean Grill and...

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American Airlines

American Airlines Flight Attendants Say A Second Drink Is Too Much Work

Matthew Klint Posted onMay 17, 2025May 17, 2025 32 Comments
a man serving a drink to a couple of people on an airplane

The union representing flight attendants at American Airlines has put out an angry note condemning the return of a second beverage service on longer flights in economy class. Does the union make a reasonable point or is this just...

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American Airlines

Black Woman Not Served Meal In First Class On American Airlines—Mistake, Malice, Or Miscommunication

Matthew Klint Posted onMay 17, 2025May 17, 2025 41 Comments
Black Woman First Class Meal American Airlines

A black woman is wondering if she was skipped over for her first class meal on American Airlines due to racism or just incompetence. Black Woman Says She Was The Only Passenger Skipped Over For Meal In American Airlines...

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Delta Air LinesLounge Reviews

Review: Delta Sky Club Atlanta (ATL) – A17

Matthew Klint Posted onMay 17, 2025May 17, 2025 4 Comments
a group of people sitting in a room with chairs and tables

Delta Air Lines operates eight lounges out of its fortress hub at Hartsfield–Jackson Atlanta International Airport. This review focuses on the Sky Club in A17. Delta Sky Club A17 Review – Atlanta (ATL) Picture ATL like a series of...

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Chicago ORDTSA

TSA Races To Pull United Airlines First Class Passenger Off Plane After Belatedly Realizing They Let Him Through Security Checkpoint With A Loaded Gun

Matthew Klint Posted onMay 16, 2025May 16, 2025 14 Comments
TSA Loaded Gun First Class

Imagine settling into your plush first class seat, ready for takeoff, when suddenly, law enforcement boards the plane and escorts a fellow passenger off in handcuffs…with no alcohol or other nasty beahvior involved. That’s precisely what happened on a...

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Trip Reports

Not Glamorous, But Kind Of Fun: A Travel Blogger’s Trip To NYC

Matthew Klint Posted onMay 16, 2025May 16, 2025 21 Comments
a man in a suit sitting on a bed

I recently shared a “day in the life of a travel blogger” story and am pulling back the curtain again today on my brief trip to New York City earlier this week for a United Airlines event in Brooklyn....

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Delta Air Lines

Angry Traveler Rails Against Delta’s Transgender Restrooms At Atlanta Sky Club

Matthew Klint Posted onMay 16, 2025May 16, 2025 48 Comments
a sign on a wood surface

Writing my review of the Delta Sky Club in Concourse A of Atlanta reminded me of an incident that occurred outside the restroom featuring a very angry man, enraged over the signage Delta chose to use for its “all...

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Delta Air LinesLounge Reviews

Review: Delta Sky Club Atlanta (ATL) – Concourse A

Matthew Klint Posted onMay 16, 2025May 16, 2025 3 Comments
Delta Sky Club Review Atlanta Concrouse A

Delta Air Lines operates eight lounges out of its fortress hub at Hartsfield–Jackson Atlanta International Airport. This review focuses on the Sky Club in Concourse A. Delta Concourse A Sky Club Review – Atlanta (ATL) Picture ATL like a...

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California

California Tourist Hotspot Just Legalized Drinking On The Street…Disaster Looming?

Matthew Klint Posted onMay 15, 2025May 15, 2025 14 Comments
Santa Monica Alcohol

A famous California beach city has unanimously passed an open container alcohol ordinance, allowing alcoholic beverages to be consumed on public streets. Is this a reasonable move or recipe for disaster? Santa Monica Approves Open-Container Ordinance For 3rd Street...

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