My Southwest Airlines post earlier this week concerning passengers of size triggered some interesting reactions so I want to take a moment to discuss the matter further, with a focus on what empathy and compassion actually look like. How...
Review: United Airlines 777-300ER Business Class San Francisco – Manila
I tend to avoid inaugural flights because you often get special service and special meals onboard, making the review somewhat unique, but much less valuable. Rather than fly United Airlines’ new San Francisco – Manila route on its first...
Three Delta Passengers. Two Service Dogs. One Row. What Could Go Wrong?
A chronic complainer took to Twitter to gripe about Delta Air Lines placing a second service dog in the same row as she and her service dog were seated. My only thought was compassion for the poor Delta passenger...
KLM Wants Nationwide No-Fly List For Unruly Passengers
Dutch carrier KLM has seen a huge increase in bad behavior onboard since the pandemic and now is pushing a collaboration with the Dutch government and other Dutch carriers to create a nationwide no-fly list. KLM Proposes Nationwide No-Fly...
Complaints Against US Airlines Set To Break Records
2023 is on track to set a new record in terms of complaints against US airlines by consumers, according to Department of Transportation data. Consumers File Record Number Of Complaints Against US Airlines In 2023 This week the U.S....
Downgrade: United Airlines Will Only Serve First Class Meals On Flights Of More Than 900 Miles In 2024
While United Airlines has made great gains this year in improving domestic first class meal service, it will usher in 2024 by increasing the minimum flight distance required for meal service from 800 to 900 miles. This impacts many...
SAS Adds Flights To North America, Secures Extra JFK Slot
Scandinavian Airlines System, known by most as SAS, is increasing flights to North America and Asia next summer, even as its future remains uncertain. SAS Will Add Flights To Asia + North America In 2024, Including Extra JFK Flight...
Should EpiPens Be Mandatory On US Flights?
A trio of Senate Democrats want EpiPens to be a mandatory component of in-flight emergency kits on US commercial flights. Senators Want EpiPens Mandatory On Flights In a note to the Federal Aviation Administration signed by Elizabeth Warren (D...
Southwest Airlines Glamorizes Obesity…
It pays to be obese on Southwest Airlines, with the carrier promising a second or third complimentary seat to “passengers of size” who need more room onboard. Southwest Promises Second And Third Seat FREE For Obese Passengers Who Ask...
Roni The Rock Star In United’s SFO Polaris Lounge
Major kudos to Roni, a waiter in the United Airlines Polaris Lounge in San Francisco (SFO), for his gracious service that left me with a huge smile on my face. The Amazing Roni In United SFO Polaris Lounge Before...
Alaska Airlines Adds Non-Alcoholic Kölsch Beer Onboard
Alaska Airlines has added non-alcoholic Kölsch beer by Best Day Brewing to its onboard lineup in a further improvement of the carrier’s non-alcoholic beverage options. Non-Alcoholic Kölsch Beer Now Available On Alaska Airlines Starting this month, you can order...
Delta Air Lines Passengers Sleep In Military Barracks After A330-300 Diverts To Remote Canadian Town
Passengers thought they were flying from Amsterdam to Detroit but ended up in Goose Bay, Canada for 21 hours sleeping in military barracks after a mechanical issue forced a Delta Air Lines Airbus A330-300 to divert. Delta A330-300 Diverts...
Review: The Langham Huntington (Pasadena, California)
In an era of minimalism and modernism in luxury hotels, a historic grand hotel dating back to the Gilded Age remains vibrant in a quiet neighborhood of Pasadena, California. My family truly enjoyed The Langham Huntington, a treasure in...
Introduction: The Long Way To Germany On United, Thai, SAS, Lufthansa
My family recently took an autumn trip to Germany since it appears unlikely we will be able to get away for the holidays this year. I decided to use the opportunity to leave a couple days early and take...
PwC Restricts Business Class Travel With A Laughable Justification
Taking a page from the hotel industry, the British office of Big Four accounting firm PwC has restricted business class travel…for the environment. PwC Restricts Business Class Travel Partners and directors at the UK division of PricewaterhouseCoopers have been...
Mysterious Russian Stowaway On SAS Flight To Los Angeles
How does a man without a ticket and without a passport board a SAS intercontinental flight to the United States, land in Los Angeles, and walk off the plane? Russian Stowaway On SAS Los Angeles Flight…How Did He Do...
Review: Qantas A380 First Class Sydney – Los Angeles
My journey home from Sydney to Los Angeles on the Qantas A380 in first class was quite pleasant overall with a heavenly bed and superb onboard cuisine, though the service did not feel much like first class. Nevertheless, I...
Buttigieg Announces High Speed Train Projects After Japan Visit
U.S. Secretary of Transportation Pete Buttigieg has announced a number of new high speed train projects, including a link from Las Vegas to Los Angeles, asking why the US cannot have the sort of rail infrastructure that Japan has....
Southwest Airlines Flight Attendants Reject 20% Pay Raise Brokered By Union
After five years of negotiations, Southwest Airlines and the union representing its flight attendants finally shook hands on a new contract deal. But by a 2-1 margin, flight attendants have rejected the deal, setting back contract talks in a...
CLEAR’s Cutting-Edge Facial Recognition Technology in Airport Security
CLEAR has introduced NextGen Identity+ facial recognition technology to reduce the threat of fraudulent acceptance and speed up clearances. If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com. If you haven’t...
