United just restructured MileagePlus to punish non-cardholders. The bigger question is whether it will grow Chase card signups or push miles lovers elsewhere. United Airlines announced this week that MileagePlus is getting its biggest overhaul in more than a...
Review: Air Canada Maple Leaf Lounge London (LHR)
Whenever I am connecting in London Heathrow Terminal 2, my first stop is always the Air Canada Maple Leaf Lounge thanks to one amenity that none of the other lounges in Terminal 2 offer… Air Canada Maple Leaf Lounge...
Review: Air Canada Business Class 777-300ER Toronto-Rome
I haven’t flown Air Canada in business class for a decade, but I had a chance to fly from Toronto to Rome but the experience did not live up to my expectations. If you are considering booking travel or signing up for...
Air Canada, Air France Raise Concerns, Joining Others
Air Canada and Air France are the latest major carriers to raise concerns about meeting revenue targets issued for the financial quarter. They join nearly half of US carriers and major cruise industry executives. If you are considering booking...
Review: Air Canada Transborder Maple Leaf Lounge Toronto (YYZ)
While not my favorite Maple Leaf lounge, the Air Canada Transborder Lounge in Toronto Pearson offers food, drink, and a place to spread out ahead of your flight to the United States. Air Canada Transborder Maple Leaf Lounge Toronto...
Review: Air Canada Signature Suite Toronto (YYZ)
The Air Canada Signature Suite in Toronto is the finest airport lounge in North America I have ever visited. Period. Air Canada Signature Suite Toronto Review Note this review is from February 2020. This lounge is currently closed due...
As The World Re-Opens, Remember Your Friends
As the world begins a process of calculated and careful re-opening, it’s important to remember which airlines, hotels and car rental companies were your friends through the crisis. If you are considering booking travel or signing up for a new credit card please...
Loyalty Program Elite Status Winners and Losers
While elite status seems inconsequential during the coronavirus crisis, some programs came out on top while others lagged behind. This is the loyalty program elite status winners and losers. If you are considering booking travel or signing up for a new...
Air Canada’s Innovative Approach To Elite Status Sharing
Kudos to Air Canada for thinking outside the box when it comes to status extensions in a way that will encourage further travel once COVID-19 passes, not discourage it. Matching an increasing number of carriers, Air Canada will extend...
Another Hilarious Yet Salient Ad From Air Canada
Sandra Oh is back with a follow-up commercial from Air Canada. Once again, it is worth watching. Last month, I wrote about a new ad campaign from Air Canada that poked fun (good-natured fun) at Canadian stereotypes such as...
WestJet Pokes Fun At Air Canada
While Air Canada decided to poke fun at Canada itself, WestJet chose to poke fun at Air Canada. In a response to Air Canada’s recent new “travel like a Canadian” ad campaign, WestJet is promising not to treat people...
Air Canada’s Subtle Dig At Its Neighbor To The South
In a rather out-of-character move, Air Canada released a humorous new video entitled, How To Travel Like A Canadian. But is there a deeper message? It stars American-Canadian actress Sandra Oh and on the surface is a cute look...
Air Canada Fined For Not Being French Enough
A Federal Court in Montreal has ordered Air Canada to pay $21,000 to a French-speaking couple in Quebec for violating their language rights. Lynda and Michel Thibodeau filed 22 complaints against Air Canada in 2016, alleging violations under the...
Boeing Falsified Records For 787 Sold To Air Canada
As Boeing struggles to regain its credibility in light of ongoing 737 MAX issues, it now faces a new a brand new credibility crisis. After an Air Canada 787 developed a fuel leak, Boeing admitted that it falsified manufacturing records....
A Golden Opportunity For Air Canada
With United moving away from transparency as it introduces changes to the MileagePlus program this autumn, one carrier has the golden opportunity to differentiate itself from a mediocre field: Air Canada. Air Canada acquired Aeroplan and is in the process...
Air Canada Banishes Mother To Lavatory To Breastfeed? Nope.
There are headlines making their way around the internet which suggest that Air Canada forced a mother to breastfeed in the lavatory. That’s just not true. A woman was warned that she would need to breastfeed her child in...
Why Air Canada Lost Money Last Quarter
On the operational side, Air Canada is looking strong. Revenue is up and so are fares. So why did Air Canada report a loss last quarter? Foreign exchange losses. The Canadian dollar is weakening and many costs are fixed...
I Doubt Air Canada Deliberately “Dupes” Passengers On Oversold Flights…
A CBC story has gone viral in which two anonymous Air Canada employees share that their airline instructs employees to “dupe” passengers in danger of being bumped from oversold flights into thinking that everything will be fine. My response:...
Cute: Air Canada Offers Free Flight To Young Artist
Air Canada awarded the diligence of a 9-year-old with a generous offer: come see how real airplanes are painted. A proud mother, Dawn Alcock, shared a painting her son Reid had spent hours via Twitter. She added that he has...
Air Canada + United Airlines Eye Closer Relationship
With Delta and WestJet forming closer ties, including a transborder joint venture, Air Canada is looking to strengthen its relationship with United Airlines. Earlier this year, Delta and WestJet agreed to seek antitrust immunity from regulators, with the goal of...
