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Home » Reviews » Lounge Reviews » Review: Air Canada Transborder Maple Leaf Lounge Toronto (YYZ)
Air CanadaLounge Reviews

Review: Air Canada Transborder Maple Leaf Lounge Toronto (YYZ)

Matthew Klint Posted onSeptember 3, 2020November 14, 2023 11 Comments
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Air Canada Transborder Maple Leaf Lounge Toronto Review

While not my favorite Maple Leaf lounge, the Air Canada Transborder Lounge in Toronto Pearson offers food, drink, and a place to spread out ahead of your flight to the United States.

In This Post:

Toggle
  • Air Canada Transborder Maple Leaf Lounge Toronto Review
    • Access + Location + Hours
    • Seating
    • Business Center
    • Conference Room
    • Flight Help
    • Magazines
    • Food + Drink
    • Children’s Room
    • Showers + Restrooms
    • Crowding?
  • CONCLUSION

Air Canada Transborder Maple Leaf Lounge Toronto Review

Note my visit to this lounge was in February. The lounge is currently closed due to the pandemic.

Access + Location + Hours

The lounge is located in Terminal 1 just past the security checkpoint. Turn right and take the elevator upstairs to level four. Normal hours are from 4:45AM to 9:00PM. Entrance is granted to business class travelers, Premium Rouge passengers, Maple Leaf or United Club members, and Star Alliance Gold travelers traveling in any cabin of service. Select co-branded credit card holders also have access.


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Air Canada Transborder Maple Leaf Lounge Toronto Review

Air Canada Transborder Maple Leaf Lounge Toronto Review

an elevator with two doors

Seating

This is a large lounge with several sections including chairs, usually clustered together in groups of two or four, along with a few easy chairs with ottomans.

a room with chairs and tables

a group of tables and chairs in a room

a room with brown leather chairs and a lamp

a room with chairs and tables

a room with chairs and tables

a group of brown leather chairs and a small table

a group of blue chairs and a table in a room

a room with chairs and tables

a group of chairs and tables in a room

a room with chairs and a wall

Air Canada Transborder Maple Leaf Lounge Toronto Review

Business Center

A large business center includes cubicles, computers, a printer, and fax machine.

an office with cubicles and desks

a desk with a computer and a red chair

an office with desks and chairs

a desk with a printer and a printer on it

Conference Room

A conference room without a table…that’s interesting. But there’s room for about 10 in here.

a conference room with chairs and tables

Flight Help

The employees at the front desk are happy to help if you run into an issue with your flight.

a large room with a large screen and a large window

Magazines

Magazines are still a thing…

a display on a wall

Food + Drink

The lounge was 100% self-service during my visit. A selection of food and drink was available from one central buffet area. That included hot and cold dishes, coffee, tea, soft drinks, water, and alcohol.

a room with tables and chairs

Air Canada Transborder Maple Leaf Lounge Toronto Review

a food in a container

a row of containers with food in them

Air Canada Transborder Maple Leaf Lounge Toronto Review

a plate of sausages on a counter

Air Canada Transborder Maple Leaf Lounge Toronto Review

a buffet table with food in containers

Air Canada Transborder Maple Leaf Lounge Toronto Review

a refrigerator with cans of beer

Air Canada Transborder Maple Leaf Lounge Toronto Review

a group of bottles of alcohol on a counter

a row of bottles of wine

Air Canada Transborder Maple Leaf Lounge Toronto Review

a room with a table and shelves

When the lounge re-opens, at least in the interim, there will be no buffet or self-serve drinks. Instead you can order food and drink via QR code and it be brought directly to your table. There will also be pre-packaged, sealed, to-go items available plus a kid’s menu. More details on Air Canada’s Maple Leaf Lounge @ la table service below:

Children’s Room

A note on the door warns you not to leave your children unattended. This is not the room to dump them in while you go off nowhere else in the lounge! 😉

Air Canada Transborder Maple Leaf Lounge Toronto Review

Showers + Restrooms

Restrooms and showers are available. Although the lounge was not crowded, the showers were occupied during my visit so I don’t have any pictures.

Air Canada Transborder Maple Leaf Lounge Toronto Review

a bathroom with sinks and mirrors

Crowding?

Speaking of crowding–and I know we are in a new era now–there was a warning about crowding at the door:

Air Canada Transborder Maple Leaf Lounge Toronto Review

Have you been in this lounge in the morning hours when it is crowded?

CONCLUSION

While not a lounge I would show up early for, especially if traveling in business class, I found the lounge to be spacious and the food options more than adequate for a full meal. We’ll see what service in this lounge looks like once it re-opens.

How would you review the Air Canada Transborder Lounge in Toronto?


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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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11 Comments

  1. Maddie Cowell Reply
    September 3, 2020 at 4:24 pm

    What a great review on the lounge area in Canada. I have been a member of USO for awhile and this lounge makes that look horrible in comparison!

  2. Adil Reply
    September 3, 2020 at 5:19 pm

    Matthew, you may have reported on this collision last year between a plane and a fuel tanker at Lester B Pearson. Here is a link to the report released today. The behavior of the passengers leaves me in disbelief!

    https://www.bbc.com/news/world-us-canada-54016277

  3. Michael Abramovich Reply
    September 3, 2020 at 5:29 pm

    At peak, the line for the morning elevator I’ve seen to be like 50+ people. I have no idea how Air Canada plans to fix that for COVID. Lack of stairs has always been a huge problem for this lounge. The space below the lounge is totally open (former security), maybe they have space and a desire to finally make stairs now.

  4. Justin Reply
    September 3, 2020 at 8:32 pm

    You say this is not one of your favorite maple leaf lounges. Which ones are in your top 3?

    • Matthew Klint Reply
      September 3, 2020 at 8:33 pm

      YYZ Int’l
      YVR Int’l
      LAX

  5. Matthew Montano Reply
    September 3, 2020 at 9:32 pm

    AC’s Maple Leaf lounges in YYZ are pretty, but abysmal.

    Plugs – Good luck finding them. Laptops, iPhones and more need charging. It’s 2020. I shouldn’t have to unplug a lamp.

    View – YYZ was a $5B++ build. Sitting down next to the window could offer one of the most interesting views in commercial aviation. Rather you are looking at a piece of dry-wall painted in 2010.

    Elevator – How an extremely large lounge is served by an abysmally small, slow and hot (in summer) elevator is just simply bad planning. The pictured sign has been reprinted every few years, but doesn’t actually solve the problem.

    The fact that the ‘kids room’ is sponsored by a major electronic brand (still with a sponsorship sign) and sports a 24″ TV as ‘leading edge’ just confirms that no one is paying attention.

    Food/Drink – For the infrequent traveller; the food might seem novel. For the regular traveller, the same snack every Thursday is simply lack of detail.

  6. Scott Reply
    September 6, 2020 at 1:07 pm

    You say “just past the security checkpoint”, but US preclearance is just past the security checkpoint, and then there’s a ton of construction in the former (years ago) security space, after which is the elevator to the MLL.

  7. JBM Reply
    September 15, 2020 at 8:54 pm

    Magazines are definitely still a thing! I love them … but not really for traveling. Instead, I take them to the pool or the beach, where I would otherwise worry too much about my iPad getting damaged or stolen. New Yorker is my favorite leisure read. I do enjoy grabbing copies of The Economist from United clubs, too.

  8. steve Reply
    November 18, 2022 at 1:25 pm

    I travel every two weeks and all the time the main item for lunch is MEAT BALLS
    I talked to the manager and told him all seven days you have meat balls and he was ok with that.
    Those meat balls are horrible and i dont understand why they would not change the menu.
    They should learn from their counter part in NY laguardia airport. The lunch menu was fantastic.
    Stop the meat balls…easy way out.

  9. stephano Reply
    November 18, 2022 at 1:26 pm

    I travel every two weeks and all the time the main item for lunch is MEAT BALLS
    I talked to the manager and told him all seven days you have meat balls and he was ok with that.
    Those meat balls are horrible and i dont understand why they would not change the menu.
    They should learn from their counter part in NY laguardia airport. The lunch menu was fantastic.
    Stop the meat balls…easy way out.

  10. stephano Reply
    November 18, 2022 at 1:28 pm

    I hope somebody from the Maple leaf lounge team is reading these comments.
    Meat balls everyday isnt good change your menu like other locations do

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