As Canadians begin to ramp up flying once again, WestJet released a lovely brand video that actually made me cry. It’s worth a watch. New WestJet Brand Video Brings Tears To My Eyes Trying to describe it will not...
Air Canada Hypocritically Lectures WestJet On Refunds

Irony, thy name is Air Canada. After a smooth move by WestJet concerning refunds, Air Canada took to Twitter to act like petulant child. The Refund Problem In Canada Implicated Both Air Canada + WestJet In terms of being...
Masking The Truth On WestJet

Did WestJet cancel a flight because a three-year-old temporarily had her mask off, a 19-month-old would not wear a mask, or because the delicate crew could not handle being questioned? I tend to think it is the latter. Masking...
Flight Diverts After Man Told To Wear Mask Smokes Cigarette Instead…

A passenger responded to instruction to wear a mask during flight by smoking a cigarette onboard instead. That forced a flight diversion and arrest. Balvir Singh was flying WestJet from Vancouver (YVR) to Toronto (YYZ) last Sunday on WS706....
Another Heartwarming Christmas Surprise from WestJet

Christmas is one of my favorite times of year in part because of the many cherished traditions surrounding the holiday. One of them has become the annual Christmas video from WestJet. Each year around this time WestJet releases a...
WestJet Pokes Fun At Air Canada

While Air Canada decided to poke fun at Canada itself, WestJet chose to poke fun at Air Canada. In a response to Air Canada’s recent new “travel like a Canadian” ad campaign, WestJet is promising not to treat people...
WestJet Debuts First Safety Video

With WestJet morphing into a full-service airline to compete with Air Canada, it was only a matter of time before the airline created its own safety video. Airlines take safety videos very seriously. And I don’t mean the message,...
Drunken WestJet Passenger Fined $21,000+ For Diversion

Another datapoint to be sober-minded when you travel: one man must now pay $21,260.68. To start… David Young, who has battled alcohol problems for years, consumed six alcoholic drinks prior to boarding his WestJet flight from Calgary to London...
Man Thrown Off Flight For Sleeping Through Safety Video

A man was thrown off a WestJet flight for falling into a deep sleep during the safety video. But was it justified? Stephen Bennett recently suffered a stroke and cannot walk without assistance. He and his wife and son...
Three Airlines Take on April Fool’s Day

Yesterday was not only Easter, but April Fool’s Day. I’ve never really understood all the jokes surrounding this day, yet several airlines take time each year…a great deal of time based on the vides below…to have fun with this...