On Facebook, Thai Airways launched its new Premium Economy Plus class and it’s comparable to business class, but details are scant, and questions abound. Thai Airways Premium Economy Plus In an announcement on Facebook, Thai Airways launched a new...
Heartwarming Air New Zealand Ad On Becoming A Pilot
For all the laughs we enjoy from Air New Zealand’s well-designed safety videos, its “Never Stop Dreaming” ad is better than all of them. That’s my opinion, of course, but I really enjoyed this ad. It shares the story...
Air New Zealand Economy Skynest: Innovative, But Practical?
Air New Zealand unveiled its Economy Skynest, a concept that seeks to bring bunk beds to economy class. While no doubt innovative, is the product practical? The new beds would be at least 200cm (~79 inches) long and 58cm (~23...
Air New Zealand Is Asking The Right Questions
Air New Zealand wants to deliver its a more “uniquely Kiwi” experience and is asking its most frequent flyers for feedback. To its credit, it is asking the right questions. Airpoints Gold and Elite members received an email from...
Edible Coffee Cups On Air New Zealand Are Cool, But Unacceptable (To Me)
Ok, now I get to really play coffee snob. There’s something you should know about me. I know we are all have our little idiosyncrasies, but when it comes to coffee…well, I’m a little finicky. I drive my wife...
With Air New Zealand Gone, Will United Double Up On LAX-LHR?
Air New Zealand is abandoning its Fifth Freedom route between Los Angeles and London. Will United step up with a second daily flight? Air New Zealand has served London since 1982. Until a few years ago, Air New Zealand...
Walmart Boss Is New CEO Of Air New Zealand
What’s the difference between a discount retail chain and Air New Zealand? Not much, apparently, if Air New Zealand’s CEO is any indication. I say that jokingly, but only half-jokingly, for reasons I will explain below. But indeed, Air...
Sapid California Cuisine On Air New Zealand
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. What I...
Air New Zealand In Trouble Over Misleading Consumers
A prominent New Zealand lawyer has filed a complaint against Air New Zealand for misleading advertising, prompting a swift policy change. Barrister Michael Wigley is not new to the world of airline law. In 2015, he lodged a complaint...
Air New Zealand Eyes New York Nonstop With Latest 787-10 Order
Air New Zealand will stick with Boeing to replace its 777-200 fleet. In choosing the 787-10, Air New Zealand hinted it can offer nonstop service between Auckland and New York for the first time. But how? Air New Zealand...
“Wealthy” Woman Thrown Off Air New Zealand Flight For Refusing To Read Safety Card
Not everyone loves the Air New Zealand safety videos. A passenger who was far too self-important to pay attention to the safety briefing or glance at the safety card was ejected from her Air New Zealand flight. The passenger...
The Mysterious 777 At LAX
As my son and I were plane spotting in the Tom Bradley Terminal at Los Angeles International Airport, I noticed a very odd 777 pulling up to the gate. Take a look at the pictures below. It is clearly...
The Real Reason Air New Zealand 787 Was Denied Landing in Shanghai: Taiwan
There’s a new twist in the Air New Zealand 787 diversion story…it appears China denied the aircraft landing rights over a reference to Taiwan on the flight paperwork. In case you missed my story yesterday, an Air New Zealand...
Air New Zealand 787 Denied Landing In Shanghai…Five Hours Into Flight!
Chinese authorities forced an Air New Zealand flight to turn back to Auckland five hours into the flight, citing a permitting issue. But don’t blame China for this one. Air New Zealand Flight 289 was halfway to Shanghai on...
Air New Zealand Christmas Video Stars “Donald Trump”
Air New Zealand is out with its 2018 Christmas video and features an unlikely star…a miniature version of the U.S. President. Here’s the premise of this year’s video: Santa accidentally emails out his “naughty” list of children to the...
If Only Air New Zealand Put As Much Thought Into Its Loyalty Program As Its Safety Videos…
Air New Zealand is out with a new safety video, this time featuring a cast of over 600 and centered around a catchy rap song. Less Controversial Than the Last… I’d say one benefit to this video is that...
Live and Let’s Fly Weekend Digest: April 08, 2018
Buona sera from Milano. I’m in the midst of a fast-paced business trip through Italy. I’ll provide some detail on it in the days ahead…it will not be a typical trip report. It was a fairly light week of...
Air New Zealand Unveils New Flat Beds in Economy Class for Infants
Although it has been eight years since Air New Zealand launched its innovative SkyCouch product, a new variant will allow more undisturbed sleep for toddlers. The modified seats will include a dedicated infant harness and belt, allowing little ones to...
Controversial Air New Zealand Safety Video Angers Many
A new Air New Zealand safety video is out and although well done as usual, has angered many Kiwis. Why? Flight 901. Check out the new safety video below. It is filmed in Antarctica and features stunning scenery highlighting...
Air New Zealand Makes My Case
I had previously discussed the issues with fare price protection for both consumers and brands. I outlined how fares have been priced so competitively that they rival genuine mistake fares and that the need for legislation protecting both is...
