• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Home  >  Air New Zealand  >  If Only Air New Zealand Put As Much Thought Into Its Loyalty Program As Its Safety Videos…
Air New Zealand

If Only Air New Zealand Put As Much Thought Into Its Loyalty Program As Its Safety Videos…

Matthew Klint Posted onNovember 6, 2018November 6, 2018 3 Comments

Air New Zealand is out with a new safety video, this time featuring a cast of over 600 and centered around a catchy rap song.

Less Controversial Than the Last…

I’d say one benefit to this video is that it far less controversial than the Antarctica safety video, which was criticized by families of the NZ901 as being highly insensitive. NZ901 was an annual Antarctic sightseeing flight on Air New Zealand that crashed in 1979, killing all onboard.

> Read More: Controversial Air New Zealand Safety Video Angers Many

How About Some Love For Your Loyalty Program?

I draw your attention to this new video not because I’m a fan of it (rap is not my thing, though it is clever), but because if Air New Zealand put half as much thought into its loyalty program as its safety videos, I am sure the loyal flyers of Air New Zealand would be greatly appreciative.

The Air New Zealand Airpoints program is widely considered one of the worst in the business. How you earn points is both complicated and confusing.  But the redemption side is clear–clearly horrible. 1 point is equivalent to 1 New Zealand dollar in purchasing power. Absurd fees are everywhere the eye can see. Partner redemptions are on a per-segment basis. You are better off in almost all cases using a cash-back credit card than earning Air New Zealand points. When you fly Air New Zealand, best to credit to another Star Alliance program.

CONCLUSION

The reason my plea will fall upon deaf ears is because Air New Zealand has no real competition. Absent that, its stakeholders have no clear incentive to make their loyalty program a better value proposition.

So they make safety videos instead…

Previous Article United Airlines And The Mystery Bamboo Forest
Next Article A New Bailout For South African Airways Only Delays The Inevitable

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • Economy Skynest

    Air New Zealand Economy Skynest: Innovative, But Practical?

    February 26, 2020
  • Air New Zealand Vision

    Air New Zealand Is Asking The Right Questions

    February 12, 2020
  • Edible Coffee Cup Air New Zealand

    Edible Coffee Cups On Air New Zealand Are Cool, But Unacceptable (To Me)

    December 5, 2019

3 Comments

  1. Ron Reply
    November 7, 2018 at 5:49 am

    Their prices are crazy as well. I was building a trip that required some Air NZ segments in BC. When i got the pricing I was immediately done planning.
    Wayyyyy overpriced.

  2. Grant Reply
    November 8, 2018 at 12:25 am

    The reason the Antartctica safety video was in poor taste and tone deaf even 40 years later is it was a SAFETY video produced by the very airline that crashed.

    How utterly idiotic of Air New Zealand.

    The notion that it might be ok because many family members of the victims appatently didn’t object is absurd.

    • Grant Reply
      November 8, 2018 at 12:28 am

      Apparently, I should use spellcheck.

Leave a Reply

Cancel reply

Search

Recent Posts

  • United Airlines Adds Château d’Esclans Rosé Wine To Polaris Business Class March 23, 2023
  • United Airlines 737-700 Business Class Review
    Review: United Airlines 737-700 Business Class March 22, 2023
  • Southwest Airlines Helicopter
    Southwest Airlines Flight Nearly Collides With Helicopter March 22, 2023
  • Copa Club Bogota Review
    Review: Copa Club Bogota (BOG) March 22, 2023

Categories

Popular Posts

  • American Airlines unaccompanied Minor Predator
    American Airlines Flight Attendant Freaks Out After Man Offers His First Class Seat To Child February 25, 2023
  • Kayleigh Scott United Airlines
    The Tragic Death Of A United Airlines Flight Attendant March 21, 2023
  • United Airlines Polaris Lounge Chicago Review
    Review: United Polaris Lounge Chicago (ORD) February 21, 2023
  • There’s A Pilot In My Seat! February 21, 2023

Archives

March 2023
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728293031  
« Feb    

As seen on:

live_and_lets_fly

The new United Polaris Lounge at Washington Dulles The new United Polaris Lounge at Washington Dulles is the most beautiful of all Polaris Lounges. Stay tuned for a detailed look and many more photos on the blog tomorrow. Well done @united.
@malaysiaairlines just announced it would retire i @malaysiaairlines just announced it would retire its A380 fleet. While not surprising, it is sad to see the growing list of carriers retiring this superjumbo jet. On Malaysia Airlines, I flew the #A380 once from Kuala Lumpur (KUL) to London (LHR) and had the entire first class cabin to myself (full review on the blog). It was a beautiful flight that I will always remember.
Welcome to @fly_bur @aveloair! I am so excited tha Welcome to @fly_bur @aveloair! I am so excited that a new carrier, Avelo, has launched, especially from an airport just 12 minutes from my home!
I greatly miss the @lufthansa #747-8 at @flylaxair I greatly miss the @lufthansa #747-8 at @flylaxairport. Hopefully this summer it will return.

.
.
.
.
#Lufthansa #FirstClass #747 #747-8 #StarAlliance #Miles #Points
I recently spent a weekend at the @ventanabigsur. I recently spent a weekend at the @ventanabigsur. This is not only a lovely, all-inclusive resort, but one of the best properties to use your @hyatt World of Hyatt points.
.
.
.
.
#Hyatt #BigSur #California #WorldofHyatt #CA-1 #Points #Hotels
In terms of a spacious first class product, the @E In terms of a spacious first class product, the @Emirates suite on a 777-300ER is hard to beat. My preference is Suite 2K.

.
.
.
.
#Emirates #777 #firstclass
Nearly five years ago, I took a “break” from I Nearly five years ago, I took a “break” from Instagram ahead of the birth of my first child. Goodness, how time flies. While I’ve enjoyed catching up on others over the years, now it is time for me to return to Instagram. In this first post, I highlight two joys in my life, my two children, whom I trust will grow up to be prolific travelers that circumnavigate the globe as ambassadors of love and respect.

.
.
.
.
.

#travel #airplanes #airlines #miles #points #familytravel #human #integrity #honor
United Airlines' new Polaris seat is a huge improv United Airlines' new Polaris seat is a huge improvement over UA's current business class seat. Check out my blog at liveandletsfly.com for 70+ photos of how @united is transforming its entire business class experience starting this December!
The perfect @flysas name tag for #Longyearben! The perfect @flysas name tag for #Longyearben!
Spotted four #polarbear outside of #longyearbyen - Spotted four #polarbear outside of #longyearbyen -- oh, and I love 40°F summer weather!
One of the best crews I have ever had the pleasure One of the best crews I have ever had the pleasure of flying with in all my years of flying. Thank you @flysas SK940 on 11 Aug 2016
Next stop ARN! But dear @flysas , next time if I a Next stop ARN! But dear @flysas , next time if I assign a window seat months in advance, don't move me to a center seat "for my convenience" with no way to get my original seat back... 😞
Ready for #PIA from #MAN to #JFK -- we will be rac Ready for #PIA from #MAN to #JFK -- we will be racing the #Delta flight to JFK at the gate next to us, which also departs at 12:45p. With @onemileatatime
Another room with a beautiful view... #hyattregenc Another room with a beautiful view... #hyattregencycasablanca #cassablanca #hyatt
Enjoying #shanghai with @onemileatatime from the i Enjoying #shanghai with @onemileatatime from the inside of the @grandhyatt_shanghai ... It is 40°C outside! 😓
From my front gate to my boarding gate in 15 minut From my front gate to my boarding gate in 15 minutes flat. I ❤️ #bur #burbankairport
@malaysiaairlines #747 out of retirement and in se @malaysiaairlines #747 out of retirement and in service at #kul -- beautiful livery!
View from my 61st floor room at the beautiful bran View from my 61st floor room at the beautiful brand new @parkhyattguangzhou -- look for a full review coming soon on the blog #hyatt #parkhyatt #guangzhou #parkhyattguangzhou
Will miss the @united #globalfirstlounge at #ord, Will miss the @united #globalfirstlounge at #ord, which closes tomorrow and the Queen of the Skies #747 which will be retired in 2018.
The colonial #architecture of #mumbai is stunning. The colonial #architecture of #mumbai is stunning. If you're ever here, get up at 5am and have a walk around the city before it gets busy. You can hear the birds instead of honking horns.
Load More... Follow on Instagram
facebook twitter instagram rss

This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

 

Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners.

 

Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities.