I got the rare treat of widebody aircraft on the short flight from Chicago to Los Angeles last Saturday evening. Even though the seat is “woefully” outdated, I still consider it the most comfortable business class seat in the...
Hot Deal: New York To Paris In Business Class For $1,000 Round-Trip
During a La Compagnie flash sale, you can travel between New York and Paris for only $1,000 round-trip in business class with a fully lie-flat seat. I’ve never seen a “legit” ticket so cheap. La Compagnie is an all-business class...
First Impressions: Emirates A380 Business Class
Greetings from Dubai. After a 16-hour flight on Emirates from Los Angeles to Dubai, it is good to be on the ground again. My expectations were guarded for this flight and I think they were just about perfect for...
Booked: Emirates A380 + 777 Business Class
I took one for the team and am going to fly business class on Emirates this week, with a chance to experience both an A380 and 777-300. I say “take one for the team” because first class award space...
United Restores Two Polaris Cutbacks
United is restoring two cutbacks in Polaris Business Class on late-evening flights from Washington Dulles to Europe while extending its mandatory express dining trial another month. Last month I wrote about a one-month trial program at Washington Dulles on...
Hot Deal: Business Class From Europe To USA From €1200 R/T
Thinking about a trip to the United States this summer? Why not splurge on business class? If you act now, you will not even pay much more than for an economy class ticket. Via God Save the Points, Star...
United Actually Is Reducing Meal Service In Polaris During April “Trial”
An update on the mandatory business class express dining on late-evening flights from Washington Dulles. As it turns out, some items have been cut from the menu. Last week I wrote about United’s trial of express meal service for each...
Simple Words Will Make Or Break United’s New Express Meal Service
It’s not about the product, it’s about how you sell it. That’s my admonition to United Airlines today. Last week I wrote about United’s decision to trial mandatory “express” meal service on late-night flights to Europe from Washington Dulles. Rather...
Why It Pays To Sleep Through Meal Service In Economy Class…
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. My journey...
I Flew The “Boring” Option Home To LA…
After spending hours (upon hours) trying to come up with an interesting way back to Los Angeles, I ended up booking “boring” United Airlines. That turned out to be a great choice. Sometimes boring is a good thing. Sometimes...
What’s An Appropriate Remedy For Vigilante Korean Agent Incident?
Last week I recounted an exchange I had with a vigilante Korean Air lounge attendant that attempted to downgrade me from paid business class to coach on her own accord despite substantial evidence I bought the correct ticket. Many...
Bragging: Child Behaves Perfectly In Lounge Defying Expectations
As a traveling parent, assumptions are made about my child before she even enters a room and how we will respond. Eyes turn towards families then roll with disgust as a child sits down at a lounge or in...
United Listening To Customers, Your Move American
United recently announced a number of fleet changes that will be welcome news to elites at the 1K and Global Services level, clearly listening to customer feedback. Will American follow suit? If you are considering booking travel or signing up for a...
A Ploughman’s Lunch On British Airways
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. I was...
United Polaris Dining: The Sad New State Of Affairs
Just how important is meal presentation in offering a premium business class product? United Airlines is betting that it simply doesn’t matter. At least that’s the only explanation I can come up with for its choice to begin pre-plating...
Is There Actually A “Bad” Business Class Product?
My good friend Ed from Pizza in Motion recently wrote a story entitled, Here’s Why Most Of What You’ve Heard About Business And First Class Is Rubbish. This post represents my response to him. Ed takes issues with the...
American Airlines Award Availability Abides Abysmally
American Airlines has been stingy with award availability specifically since the merger with US Airways management. They say things have gotten better, but how do they explain wide open flights, 300 days in advance with no premium saver seats?...
United Stays Consistent: 787-9 LAX-LHR (Mini-Review)
On Thursday evening I flew from Los Angeles to London on United in business class. The experience was virtually unchanged from similar flights last year and the year before. Consistency is a good thing when done right. United has...
Air France’s Plan To Create A More Upscale, Premium Airline
Air France wants to become a more upscale, premium carrier. I’ve been so impressed with Ben’s Smith brief tenure at Air France-KLM. He has mended labor relations and is making great progress on overcoming what has been a turbulent...
10 Flights I Look Forward To In 2019
As we enter 2019, there are a number of airline premium cabin airline products I look forward to trying this year. Here’s the top-10 I will target, in order of priority: 10. American Airlines 777 First Class I have...
