As we close out the week, I want to give props to Delta for doing such a great job of processing refunds. It’s something that we should take for granted, but unfortunately has not been the case for every...
Returning Travel to Normal Is Our Responsibility

The roadwarriors, the consultants the travelling workers of the world – it’s up to us to get travel back to normal now following coronavirus. If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com....
American, Delta, United Make Masks Mandatory For All Passengers

The big three legacy airlines in the United States will all require passengers to wear masks starting next month. American Airlines Makes Masks Mandatory For Passengers Starting May 11, 2020, American will require facial masks onboard, with two exceptions:...
Delta’s Ludicrous Contradiction On Air Travel Safety

So Delta, is traveling with you safe or unsafe? Apparently, it depends upon the audience… Visit delta.com and you’ll see Delta taking about how it is delivering a “safe, healthy, clean” travel experience. Delta has rolled out “Delta Clean”,...
Delta Air Lines Ready To Make Flying Conditional On Immunity Passports

Delta Air Lines promises to be at the “forefront” of any changes in commercial air travel and has already expressed a willingness to require immunity passports to travel. Earlier this week Delta reported a first quarter loss of $534...
Delta’s New Snack Bag Is Practical And Smart

In an era in which in-flight service has essentially been eliminated, Delta is at least thinking creatively when it comes to offering passengers food and drink onboard. Delta has eliminated meals on all domestic flights in the COVID-19 era,...
Doublespeak: Airlines Desperate for Future Customers, Priced for Peak Economy

Airlines across the world are finding the most challenging environment they’ve ever faced. But their post-coronavirus outlook is confusing based on planned staff reductions and forward pricing. If you are considering booking travel or signing up for a new credit card...
Airline Unemployment Has a Curve Too

The world just learned about the importance of flattening the curve of coronavirus, but airline unemployment has a curve too and we need to flatten that as well. If you are considering booking travel or signing up for a new credit...
Why We Had To Bail Out The Airlines, Even Though It’s Wrong

As a devout capitalist, it pains me to say it, but it has to be done. Airline bailouts are immoral but right for this specific situation. If you are considering booking travel or signing up for a new credit card please...
How Delta Air Lines Will Combat Falling Demand

In a note to employees, Delta CEO Ed Bastian outlines the aggressive steps Delta is taking to address growing fallout from the COVID-19 pandemic. Bastian notes “it is safe to travel, but always make sure you are taking the...
Ironic: Delta Asks For Government Aid (But This Is Different…)

In a sobering note to employees, Delta CEO Ed Bastian shared about the sudden and rapid collapse in demand that is posing the greatest threat ever to face Delta Air Lines. Now Delta wants a handout from Uncle Sam....
American and United Match Delta’s More Flexible Change Fee Waiver

American and United quickly matched Delta’s decision to further loosen its change fee waiver, a move that was long overdue, but nevertheless better late than never. Up until this point, the “Big 3” U.S. airlines have used change fee...
Airlines: Remember Those Elite Travelers You Didn’t Need?

Airlines ramped up elite status qualifications over the last few years because they had too many elite travelers. But now, they need them more than ever, are they remorseful? If you are considering booking travel or signing up for a new...
Should Delta Compensate For Broken Laptop Due To Reclining Seatmate?

Fresh off the last salvo in the perpetual seat recline debate comes a new twist. Should an airline compensate when your seatmate breaks your laptop? First, the facts. Pat Cassidy was flying Delta in economy class and working on...
Why United Won’t Sponsor USA Olympic Team Beyond 2020 (While Delta Drops $400MN)

For decades, United Airlines has sponsored the USA Olympic and Paralympic teams. But after the 2020 Summer Olympics in Tokyo, United will no longer be an official sponsor. Instead, Delta will. The Los Angeles Times reports that the 2028...
The Odd Reason Why Delta CEO NEVER Reclines His Seat

Delta CEO Ed Bastian was asked for his opinion on the great seat recline debate. His answer was a bit inconsistent, especially when explaining why he chooses not to recline when he flies. Speaking on CNBC’s Squawk Box, Bastian...
Airlines Use Coronavirus As Excuse To Reduce Losses, Save Face

The airline business is tricky, but some carriers see opportunity in the Coronavirus to reduce their losses and save face when routes haven’t gone as planned. If you are considering booking travel or signing up for a new credit card please...
Delta Fined $50,000 For Removing “Suspicious” Muslim Passengers

The U.S. Department of Transportation has fined Delta $50,000 for two incidents of profiling that adversely impacted Muslim passengers. Delta maintains it did nothing wrong. Incident #1: Delta Flight Attendant “Uncomfortable” With Passenger Who Did Not Smile A Muslim...
Editorial: Delta Is Living In The Future

Delta has become the airline to beat in many respects among US carriers. From pet carriers to closed-door business class suites, Delta is absolutely living in the future. If you are considering booking travel or signing up for a new credit...
Will Delta Usher In A Post-Change Fee Era?

Lately, Delta has been dropping hints that it will “approach flexibility differently than this industry has in the past”. Could we soon see the end to change fee? If so, will other legacy airlines follow? Delta May Eliminate Change...