United is currently in a period of cutbacks in terms of domestic first class meal service. Thus, I was quite surprised to find an apparent upgrade to meals on a recent transon flight. That’s the subject of this week’s...
AA Agent Saves Two Teenagers from Human Trafficking Plot

AA ticket agent Denice Miracle is being credited as the miracle that saved two teenage girls from a potential life of slavery. Miracle is an AA ticket agent at Sacramento International Airport. Her suspicions were aroused when two teenage girls...
Review: Qatar Airways A330 Business Class Doha to Ho Chi Minh City

No matter what time of day, you’re in for a comfortable flight on Qatar Airways. In my intro to this trip report, I focused on the excellent food onboard even a relatively short overnight flight in Qatar Airways business...
Airlines Condemn Trump Budget Plan

A proposed plan to raise airline fees for TSA and U.S. Customs and Border Protection has airlines bracing for an attack from an Administration it so far has strongly supported. The relationship between the White House and U.S. airlines is...
Review: Hyatt Regency Orange County (Near Disneyland)

If you’re looking for a family-friendly hotel near Disneyland, the Hyatt Regency Orange County fits the bill. That wasn’t what I looking for, though. I just wanted a quiet hotel to spend the night with my wife and a...
In Defense of the Cursing Delta Agent

There is no excuse for a Delta agent cursing out a vile passenger. Note the nuance of my previous sentence–I am calling the passenger vile, for reasons I will explain below. But there is simply no excuse to curse...
Norwegian 787 Breaks Transatlantic Speed Record…Again!

It was only last month that I wrote about a Norwegian Airlines 787-9 Dreamliner setting a transatlantic speed record from New York to London for a subsonic jet. It took less than a month to break the record. Last Thursday,...
Which Sandwich is Best in Qatar Airways Al Mourjan Lounge?

While Qatar Airways has eliminated à la carte dining in the main dining room of the Al Mourjan Lounge in Doha, sandwiches are still available for order in the patisserie in the lounge. I love sandwiches. Love them. I think sandwiches...
Review: Qatar Airways 777-300ER Qsuite Business Class New York to Doha

After spending the day in the AA Flagship Lounge, it was time to fly to Doha aboard Qatar Airways’ new Qsuite Business Class. The flight departed from Gate 14, jut a few paces from the lounge. I was unable...
Pruitt’s Latest Defense of First Class Travel: Civility

Environmental Protection Agency Administrator Scott Pruitt has a new justification for flying first class: the “toxic” political environment… After reading all the comments in my recent commentary on first class travel for government officials, I can almost understand his...
Let’s Give Alaska Airlines Credit for Listening

Yesterday I was rather blunt in saying that I had lost my trust in the Alaska Airlines Mileage Plan program. But after partially rolling back its latest no-notice devaluation, I’m happy to shower Alaska Airlines with praise. First, Alaska...
Latest Alaska Devaluation Was Bizarre Overreaction

Have you ever heard the old adage, “Don’t throw the baby out with the bathwater?” That’s what Alaska Airlines just did in its latest Mileage Plan devaluation. Alaska Airlines now blocks partner redemptions on Cathay Pacific and JAL within...
“Demonic” Child on Lufthansa Flight

A passenger video onboard a Lufthansa flight to Newark captures the worst-behaved child I’ve ever seen on a plane. Although the video was posted last summer, the Daily Mail brought it to my attention today. This video was allegedly...
The Hidden AA Lounge Within a Lounge at JFK

Yesterday I reviewed the beautiful AA Flagship Lounge at New York JFK. But I left out a hidden alcove that offers a tranquil environment and à la carte dining. When the main Flagship Lounge got crowded, I headed over to...
A Cigarette Shuts Downs Auckland Airport

Things are a little more laid back in New Zealand. One might even think that airport security is on the honor system. A woman was flying out of Auckland Airport. She had cleared security early for her flight, but...
Frequent Traveler University Coming to New York City, Returning to DC

Frequent Traveler University is returning to Washington, DC and coming to Midtown Manhattan in New York City this summer. FTU is a two days of expert-led sessions on salient travel topics and manufactured spending. It’s not only a venue...
Review: AA Flagship Lounge New York (JFK)

Arriving from a redeye, I had the whole day ahead of me in New York prior to my Qatar Airways QSuite flight to Doha. It was a perfect day for productivity inside AA’s Flagship Lounge at JFK. A note...
“Poop and Run” by Fake Service Animal at Newark Airport

As airlines seek to crack down on the rampant exploitation of emotional support animals to skirt pet cargo fees, one passenger shows there are other ways to cheat the system. Flyertalk member UK Stages details what he observed at Newark...
I’m Disgusted by First Class Travel for Government Officials

Whether you are Democrat or Republican, liberal or conservative, Alt Right or Communist, ask yourself this: do you really want your government leaders traveling lavishly on the taxpayer’s dime? U.S. President Donald Trump made “draining the swamp” a central...
Cathay Pacific Chairman: No Budget Airline (Thanks to Disgraced United CEO)

While legacy carriers across Asia have introduced their own budget carriers, Cathay Pacific steadfastly refused. Ironically, credit may go to the disgraced former CEO of United Airlines. In a university speech last week, Cathay Pacific Chairman John Slosar told students...