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Month: May 2019

American ExpressEL ALQantas

Why I’m Thrilled Qantas Is Now An American Express Transfer Partner

Matthew Klint Posted onMay 31, 2019November 14, 2023 6 Comments
EL AL Qantas Awards

American Express Membership Rewards added Qantas as its latest airline transfer partner. That news is spectacular to me personally for many reasons, but for one reason in particular. First, points will transfer on 1:1 basis with no federal excise...

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American Airlines

Status Quo Will Continue At American Airlines…For Now

Matthew Klint Posted onMay 31, 2019November 14, 2023 2 Comments
AAdvantage Dynamic Pricing

American Airlines is certainly already walking down the path to variable award pricing, but don’t expect a huge change in July, as some reported yesterday. View from the Wing noted that American’s Senior Vice President of Revenue Management Don...

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News

Near Miss in Scotland: 737 Lands Just Two Seconds After A320 Takes Off

Matthew Klint Posted onMay 31, 2019November 14, 2023 2 Comments
EasyJet Norwegian Near Miss

The UK’s Civil Aviation Authority (CAA) has issued a scathing report over a near-miss between an easyJet and Norweigan aircraft at Edinburgh Airport. The close-call occurred last August, but the CAA report was only released this week. A Norwegian...

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A380

The World’s Longest And Shortest A380 Flights

Matthew Klint Posted onMay 31, 2019November 14, 2023 2 Comments
Emirates CEO A380

What are the world’s longest and shortest Airbus A380 flights? Emirates can lay claim to both of them. World’s Shortest A380 Flight Earlier today, Emirates announced it would be using an A380 for regularly-scheduled service between Dubai and Muscat,...

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HyattUpgrades

An Unexpected Suite Upgrade…To GM’s Apartment!

Matthew Klint Posted onMay 30, 2019November 14, 2023 6 Comments
Hyatt Regency Mainz Apartment

Last week was a first for me…I was upgraded to the general manager’s apartment at the Hyatt Regency Mainz. Well, room 252 to be exact, a suite I did not even know existed (even though I’ve stayed dozens of...

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Boeing

Boeing CEO: I’d Put My Family On 737 MAX “Without Any Hesitation”

Matthew Klint Posted onMay 30, 2019November 14, 2023 5 Comments
Boeing CEO Interview

Boeing CEO Dennis Muilenburg would put his family on a 737 MAX “without any hesitation.” In a wide-ranging interview with Norah O’Donnell of CBS News, Muilenburg repeatedly apologized to the families of the victims of a pair of 737...

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Delta Air LinesLaw In Travel

Delta Flight Attendants File Lawsuit Over New Uniforms

Matthew Klint Posted onMay 30, 2019November 14, 2023 4 Comments
Delta Uniforms Lawsuit

Two Delta flight attendants have initiated a class-action lawsuit against Land’s End, claiming their uniforms cause fatigue, headaches, and skin rashes. Gate agents and flight attendants are required to wear “Passport Plum” uniforms similar to the ones pictured above....

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News

How Much Did U.S. Airline CEOs Make In 2018?

Matthew Klint Posted onMay 30, 2019November 14, 2023 2 Comments
Airline CEO Pay 2018

2018 was a great year for airline executives in the United States. Thanks to robust profit and strong revenue, U.S. airline CEOs racked in the dough. Here’s a look at what the CEOs of nine major U.S. airlines were...

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Lufthansa

A (Lufthansa) Rose By Any Other Name, Would Smell As Sweet

Matthew Klint Posted onMay 29, 2019November 14, 2023 13 Comments
Lufthansa Rose

Greetings from Los Angeles. I’m back from my trip and am pleased to report another excellent experience on Lufthansa, with one key element missing. Take a look at the pictures below from my recent Frankfurt to Los Angeles flight....

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American ExpressPriority Pass

How AMEX Botched The Priority Pass Restaurant Issue

Matthew Klint Posted onMay 29, 2019November 14, 2023 48 Comments
AMEX Priority Pass Restaurant Cut

While American Express is perfectly free to tinker with its Priority Pass benefit, its choice to eliminate all restaurants with such short notice represents a foolish and short-sighted move. Effective August 01, 2019, you will no longer be able...

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Delta Air LinesEmotional Support Animal (ESA)Law In Travel

Passenger Mauled By Emotional Support Dog Sues Delta

Matthew Klint Posted onMay 29, 2019November 14, 2023 13 Comments
Delta Dog Lawsuit

Nearly two years later, a man has sued Delta and another passenger for negligence after being mauled by an emotional support dog on a flight to San Diego. Marlin Jackson claims he was sitting in a window seat on...

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Lufthansa

I Got “Stuck” Flying Lufthansa First Class…Again

Matthew Klint Posted onMay 28, 2019November 14, 2023 14 Comments
a seat in a plane

Oh poor me, I had to fly Lufthansa First Class again. This trip, though, I really tried to branch out and try something new. But I just could not turn down the allure of flying nonstop on one of...

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Law In TravelTSA

Senators Angry TSA Budget Is Being Redirected To Border

Matthew Klint Posted onMay 28, 2019November 14, 2023 11 Comments
TSA Senator Concern

A bipartisan group of U.S. Senators is angry that the Transportation Security Administration (TSA) is diverting money and personnel to the southern border and away from airports. The US Senate Commerce, Science and Transportation Committee oversees the TSA. Both...

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LATAMLaw In TravelNews

Supreme Court Blocks LATAM Marriage With British Airways And American Airlines

Matthew Klint Posted onMay 28, 2019November 14, 2023 1 Comment
LATAM JV Blocked

There’s no plural marriage in Chile, where the Supreme Court blocked proposed unions between LATAM and both American Airlines and British Airways. Joint-venture agreements between LATAM and AA and BA have been three years in the making. The proposed...

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emiratesFirst Class

Emirates 777-300ER New First Class: Wow, Wow, Wow!

Matthew Klint Posted onMay 27, 2019November 14, 2023 22 Comments
Emirates 777 New First Class Review

Emirates’s new 777-300ER first class product is easily the best first class hard product I have ever experienced. My flight was fabulous and far too short. Last week I flew from Dubai to Brussels aboard Emirates’ latest first class...

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Delta Air Lines

Delta Sends The Mailman To Hawaii

Matthew Klint Posted onMay 27, 2019November 14, 2023 4 Comments
a white delivery truck parked on the side of the road

A retired Georgia mailman has been offered the dream trip of a lifetime thanks to his neighbors and Delta Air Lines. Jennifer Brett, a reporter for the Atlanta Journal-Constitution, caught wind that beloved postal carrier Floyd Martin was retiring...

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Air New ZealandNews

Air New Zealand Eyes New York Nonstop With Latest 787-10 Order

Matthew Klint Posted onMay 27, 2019November 14, 2023 6 Comments
Air New Zealand New York 787

Air New Zealand will stick with Boeing to replace its 777-200 fleet. In choosing the 787-10, Air New Zealand hinted it can offer nonstop service between Auckland and New York for the first time. But how? Air New Zealand...

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Memorial DayUnited Airlines

2019 Memorial Day Message From United CEO Oscar Munoz

Matthew Klint Posted onMay 27, 2019November 14, 2023 1 Comment
United Airlines Memorial Day 2019

Today is Memorial Day in the USA, a day to honor members of the armed forces who died in service to their country. Each year, I share the Memorial Day message that United CEO Oscar Munoz sends to his...

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AirbnbMarriottNews

Marriott Launches Tone Deaf Airbnb Competitor

Kyle Stewart Posted onMay 26, 2019September 14, 2021 26 Comments
hotel sign and stranger

Marriott didn’t think of Airbnb and the Homeshare market as much competition but has since launched a Homeshare program. It only goes to prove that their leadership is tone deaf, out of touch and still just doesn’t get it. ...

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Chase

Chase Gets Reward Programs, Why Don’t Others?

Kyle Stewart Posted onMay 26, 2019November 14, 2023 8 Comments
sized Singles Day

This week I had three interactions with three banks and it became clear that Chase knows how to motivate me because Chase knows how rewards programs work, why is it so hard for everyone else?  If you are considering booking...

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