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Home » Delta Air Lines » Delta Flight Attendants File Lawsuit Over New Uniforms
Delta Air LinesLaw In Travel

Delta Flight Attendants File Lawsuit Over New Uniforms

Matthew Klint Posted onMay 30, 2019November 14, 2023 4 Comments

a group of women in purple uniforms

Two Delta flight attendants have initiated a class-action lawsuit against Land’s End, claiming their uniforms cause fatigue, headaches, and skin rashes.

Gate agents and flight attendants are required to wear “Passport Plum” uniforms similar to the ones pictured above. These Zac Posen-designed uniforms produced by Land’s End debuted in May 2018.

Gwyneth Gilbert, one of the flight attendants who initiated the lawsuit, claims she “experienced rashes and skin irritations” as a result of wearing the new uniform. When she complained, she was sent a replacement set and experienced the same issue. A dermatologist later determined she is allergic to “dyes and formaldehyde” in the uniform.

Gilbert is back at work wearing “a black pantsuit and white blouse” and has not experienced any further issues.

Monica DeCrescentis, a New York-based flight attendant, blames the uniforms for a low white blood cell count. She also complains of fatigue and headaches and notes that the dye from the uniforms permeated her skin, undergarments, towels, and bedding.

Delta is not a party to the lawsuit. It did issue the following statement in response to the lawsuit:

We want our employees to be able to safely wear the new garments with pride. Although Delta and Lands’ End conducted in-depth testing during every step of development, a small number of employees have reported skin irritations. While less than one percent of employees in the new uniform program have reported issues, Delta takes this very seriously and is working directly with employees on solutions that meet their individual needs.

Land’s End and Zac Posen offered no comments.

CONCLUSION

While certainly an isolated problem, it is indeed an issue. And this issue has greater ramifications than going after Land’s End. The lawsuit notes:

As Delta flight attendants are non-union, at-will employees, many are reluctant to complain about the problems with their uniforms and suffer in silence, and other flight attendants wear undergarments or long underwear to protect themselves from new uniforms…

You can imagine that some have seized upon that as a new front in the war to unionize Delta flight attendants and ground staff.

Delta plans to release “untreated” uniforms, which lack anti-wrinkle chemicals, later this year. Those will require medical documentation.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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4 Comments

  1. Andy K Reply
    May 31, 2019 at 12:15 pm

    Maybe if the FAs were young and/or not obese, they would not have these problems. Complainers!

  2. Andrew Reply
    May 31, 2019 at 3:53 pm

    Next they’ll file a lawsuit against the United Nations because the world is just not fair. Boo hoo !

    Grow Up little girls.

  3. Heather Reply
    May 31, 2019 at 6:12 pm

    I just returned several no-iron Lands End pieces that gave me a rash and hives. I suspect the uniforms were of the same no-iron fabric so I can’t blame them, I was miserable for the four hours of wearing the,, I couldn’t imagine having to wear the same as a daily work uniform.

  4. Chip Martin Reply
    June 22, 2019 at 4:46 pm

    There is no way in hell a couple of those pictured as F/A above could successfully pass their annual recurrent training. We have all seen the window exits over the wings. They are required to fit through them. Good luck with that.

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