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Matthew Klint

13430 Articles

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.
Delta Air Lines

Delta Air Lines Offers Olive Branch To Stranded Passengers, But It Must Do More To Take Accountability For Meltdown

Matthew Klint Posted onJuly 24, 2024 15 Comments
Delta Accountability

Let me add to the chorus calling on Delta Air Lines to accept more responsibility for its meltdown over the last five days. Paying for out-of-pocket expenses, including tickets on other carriers, is a good start, but not enough....

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United AirlinesUpgrades

Upgrade To Business Class On United Airlines For Only 25K DOLLARS (Not Miles) Each Way…

Matthew Klint Posted onJuly 24, 2024July 24, 2024 14 Comments
United Airlines Polaris Upgrade

Yes, it’s clearly a glitch, but I am still amused at how much United Airlines is asking for a Polaris Business Class upgrade to Scotland…hurry, this offer won’t last! It’s A Steal: Business Class Upgrade On United Airlines For...

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Delta Air Lines

Delta Waives Checked Bag Fees (Temporarily)

Matthew Klint Posted onJuly 24, 2024July 24, 2024 2 Comments
Delta Waving Bag Fees 

For the next four days, Delta Air Lines is waving checked bag fees (and even overweight bag fees) as its meltdown recovery continues. As Recovery Continues, Delta Is Temporarily Waving Checked Bag Fees As noted by JonNYC, Delta is...

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NewsSouthwest Airlines

Southwest Airlines Under FAA Safety Audit

Matthew Klint Posted onJuly 24, 2024July 24, 2024 6 Comments
FAA Audit Southwest Airlines

After several questionable close calls, Southwest Airlines and the US Federal Aviation Administration are “partnering” to perform a safety audit. FAA Launches Joint Safety Audit With Southwest Airlines, Unions Numerous recent close calls have called Southwest’s safety record into...

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News

Plane Crash In Nepal Kills 18 Passengers, Pilot Survives

Matthew Klint Posted onJuly 24, 2024July 24, 2024 9 Comments
Saurya Airlines Crash

A Saurya Airlines CRJ-200 crashed and exploded into flames after appearing to take a wrong turn after takeoff in Kathmandu. 18 passengers have perished while the pilot survived. 18 Dead After Saurya Airlines CRJ-200 Crash In Kathmandu, Nepal At...

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Delta Air LinesNews

Delta Air Lines Temporarily Bans Minors From Flying Alone

Matthew Klint Posted onJuly 23, 2024July 23, 2024 15 Comments
a logo on a blue surface

Delta Air Lines has suspended its unaccompanied minor program and at least in some cases, temporarily barred minors under the age of 18 from traveling alone, a policy that has caught many familes by surprise and goes beyond simply...

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United Airlines

Retired NFL Star Arrested For Tapping Arm Of Flight Attendant Is Suing United Airlines

Matthew Klint Posted onJuly 23, 2024July 23, 2024 31 Comments
Terrell Davis Suing United Airlines

Retired NFL star Terrell Davis was escorted off a United Airlines flight in handcuffs after a flight attendant accused him of “hitting” him. United has apologized, the flight attendant has been sidelined, but Davis is now suing for “irreparable...

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Delta Air LinesLaw In Travel

Pete Buttigieg’s Empty Warning To Delta Air Lines

Matthew Klint Posted onJuly 23, 2024July 23, 2024 75 Comments
Buttigieg Delta

Regular readers know that I am typically a defender of Pete Buttigieg and think he has done a fine job as US Transportation Secretary. But Buttigieg’s “warning” to Delta Air Lines strikes me as the same sort of unhelpful...

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NewsPakistan Airlines

Pakistan Delays Auction To Privatize PIA

Matthew Klint Posted onJuly 23, 2024July 23, 2024 14 Comments
PIA Auction

Pakistan has delayed the sale of beleaguered Pakistan International Airways (PIA) until autumn, as investors seek clarification on the books and on the potential return of service to Europe. PIA Sale Delayed Until September The economy of Pakistan is...

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Delta Air Lines

Delta (Finally) Blames Operational Meltdown On “Deeply Complex” Internal Issue

Matthew Klint Posted onJuly 22, 2024 26 Comments
Delta Deeply Complex Software

Delta Air Lines’ operational woes are continuing into Monday afternoon, with the carrier now finally admitting that “deeply complex” crew scheduling software impacted by the faulty CrowdStrike update has held it back from resuming normal operations. “Deeply Complex” Crew...

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Delta Air LinesNews

Delta Air Lines Operational Meltdown Enters Fourth Day

Matthew Klint Posted onJuly 22, 2024July 22, 2024 10 Comments
airplanes parked at an airport

Operations remain in meltdown mode at Delta Air Lines, with over 500 flights already canceled this morning after a rough weekend that included thousands of delays and cancellations impacting over 80% of flights. The carrier has been unique among...

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Flight Attendant

What Flight Attendants Really Think Of You

Matthew Klint Posted onJuly 20, 2024July 20, 2024 33 Comments
What Flight Attendants Really Think Of You

Most flight attendants are kind or at least polite. But what do they really think of you? What Flight Attendants Really Think Of You And Your Demands A flight attendant posting under the handle “We Hate You” recently left...

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Southwest Airlines

Did Southwest 737 MAX 8 Really Descend To 150 Feet Above Tampa Bay?

Matthew Klint Posted onJuly 20, 2024July 20, 2024 15 Comments
Southwest 737 MAX 8

A Southwest Airlines 737 MAX 8 purportedly came within 150 feet of the ground during its approach into Tampa Bay. But are we reading the altitude correctly or is this potentially a case of improper instrument settings and therefore...

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Law In Travel

Comical: The Behind-The-Scenes Fight Between Delta And United For Washington National (DCA) Slots

Matthew Klint Posted onJuly 20, 2024 6 Comments
a large window with glass walls

Behind the scenes, Delta Air Lines and United Airlines are making the case that the other should be passed over to receive extra Washington National Airport (DCA) slots. Their back-and-forth reminds me of two siblings fighting over a toy…...

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AnalysisWashington

DCA Slot Roulette: Who Should Win The New Beyond-Perimeter Slots?

Matthew Klint Posted onJuly 20, 2024July 20, 2024 28 Comments
DCA Beyond-Perimeter Slots

Airlines are jockeying for new beyond-perimeter routes after Congress approved five new slots for longer-distance flights at Ronald Reagan Washington National Airport (DCA). Who should those slots go to? DCA Slot Awards: Five New Beyond-Perimeter Slots Are Up For...

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Southwest Airlines

Man Thrown Off Southwest Airlines Flight For Pathetically Childish Reaction To Flight Delay

Matthew Klint Posted onJuly 19, 2024July 19, 2024 33 Comments
Poor Behavior Southwest Airlines

A man was removed from a Southwest Airlines flight for repeatedly berating gate agents over a flight delay beyond their control. Some things never change… Man Pulled Off Southwest Airlines Flight After Refusing To Stop Yelling And Cursing At...

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United Airlines

5 Takeaways From United Airlines Q2 2024 Earnings Call

Matthew Klint Posted onJuly 19, 2024July 19, 2024 14 Comments
United Airlines Q2 2024 Earnings Call

In a freewheeling Q2 2024 earnings call, the C-Suite at Untied Airlines focused on the future and the positives in the latest earnings report, but also shared several tidbits I found interesting. 5 Takeaways From This Week’s United Airlines...

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Air IndiaNews

Air India Sends Rescue Aircraft After Russian Diversion Of US-Bound Flight

Matthew Klint Posted onJuly 19, 2024July 19, 2024 Leave a Comment
Air India Krasnoyarsk

Air India has dispatched a rescue aircraft to Krasnoyarsk, Russia after a mechanical delay yesterday forced the diversion of a US-bound 777-200LR jet. Rescue Aircraft Enroute To Pick Up Stranded Passengers In Russia After Mechanical Issue Forces Diversion Of...

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News

Over 20,000 Flights Delayed Or Cancelled After Worldwide Software Glitch

Matthew Klint Posted onJuly 19, 2024 17 Comments
Software Glitch Flights

“So when airlines talk about a seamless global passenger experience, it means they all use a common IT system for key functions. The vulnerability (or lack of resilience) of that strategy is on full display here.”  -Jon Ostrower A...

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Travel

The Great Airport Burger Debate: Five Guys, Shake Shack, Or In-N-Out Burger?

Matthew Klint Posted onJuly 18, 2024July 18, 2024 37 Comments
Airport Burgers

When it comes to airport burgers, do you prefer Five Guys, Shake Shack, or In-N-Out Burger? I’ve tried all three and I must say the choosing a favorite has been difficult… Airport Burgers: Which Are Best? You probably think...

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