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Matthew Klint

12622 Articles

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.
British Airways

British Airways Clarifies Sensible Social Media Policy For Employees

Matthew Klint Posted onFebruary 2, 2023November 13, 2023 10 Comments
a person holding a phone

British Airways has clarified its social media policy for employees and from what I can gather, the clarification is totally reasonable and necessary (and represents nothing new or particularly strict). Crews who film and promote themselves on company time...

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American Express

Live Report: American Express Centurion Lounge Crowding

Matthew Klint Posted onFebruary 2, 2023November 13, 2023 33 Comments
people walking on an airport

I was traveling through Denver (DEN) last night and stopped by the American Express Centurion Lounge to check on crowding…and the lounge was empty. Will we finally see a dissipation of crowding now that new guest access rules are...

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JordanTrip Reports

Roadside Dining In Jordan

Matthew Klint Posted onFebruary 2, 2023November 13, 2023 15 Comments
a group of people standing next to a herd of sheep

If you’re traveling though Jordan as a tourist, chances are you will be spending a lot of time on the road. Thankfully, Jordan has a network of excellent roadside restaurants that can break up a long highway journey and...

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Law In TravelSouthwest Airlines

Family Sues Southwest Airlines For Negligence After Death Of 25-Year-Old Daughter

Matthew Klint Posted onFebruary 1, 2023November 13, 2023 26 Comments
a long hallway with people walking on it

25-year-old Gaby Assouline has passed away after an extended hospital battle which began after she fell off her wheelchair while boarding a Southwest Airlines flight. Her family claims Southwest Airlines was negligent. But did Assouline assume the risk by...

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Jordan

Hotel Hairdresser Invites Himself To My Room

Matthew Klint Posted onFebruary 1, 2023November 13, 2023 55 Comments
a room with a table and chairs

While at the Kempinski Ishtar Dead Sea, I experienced an unwelcome advance from the hotel hairdresser, who first asked me to take off my shirt, then pushed hard to accompany me back to my room for a massage, and...

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JordanTrip Reports

Visiting Mount Nebo In Jordan

Matthew Klint Posted onFebruary 1, 2023November 13, 2023 5 Comments
a landscape with a tree and rocks

From the Jesus Baptism Site, our next stop in Jordan was Mount Nebo, a historic ridge located over 2,300 feet above sea level. My Visit To Mount Nebo In Jordan Mount Nebo is mentioned in the Hebrew Bible as...

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Travel

A Silly Attack On United Airlines’ Boarding Process

Matthew Klint Posted onJanuary 31, 2023November 13, 2023 34 Comments
a group of people at a desk

An article in The Street attacks United Airlines by comparing it to Southwest Airlines and arguing its boarding process is punitive and meant to shame customers. I find that argument wholly unpersuasive. Is The United Airlines Boarding Process “Unpleasant”...

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JordanTrip Reports

Visiting Al-Maghtas, The Jesus Baptism Site In Jordan

Matthew Klint Posted onJanuary 31, 2023November 13, 2023 8 Comments
a group of people standing under a covered area

During my trip to Jordan, I visited Al-Maghtas, a site many believe marks the location of the baptism of Jesus of Nazareth. This UNESCO World Heritage site that straddles the border of Jordan and Israel is worth a visit,...

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Law In TravelVistara

Bella! Italian Woman Strips, Attacks Crew After Being Denied Free Business Class Upgrade (But She Claims Crew Blocked Her From Using Lavatory)

Matthew Klint Posted onJanuary 31, 2023November 13, 2023 11 Comments
a woman in a underwear in a plane

An Italian woman reportedly stripped half-naked before attacking flight attendants after she was busted for self-upgrading to business class on an overnight flight. Report: Italian Woman Removes Her Clothing, Assaults Flight Attendants In Fit Of Drunken Rage Over Denied...

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NewsUnited Airlines

United Airlines Adds Super Bowl Flights

Matthew Klint Posted onJanuary 30, 2023November 13, 2023 11 Comments
a football game on a field

With Super Bowl LVII coming up, United Airlines is adding extra flights to get fans to Arizona. United Airlines Adds Super Bowl LVII Flights From Philadelphia + Kansas City Super Bowl LVII is coming on Sunday, February 12, 2023...

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Air France

10.5 Hours In Air France 777-300ER Economy Class…

Matthew Klint Posted onJanuary 30, 2023November 13, 2023 39 Comments
a row of seats in an airplane

All things considered, my family enjoyed a lovely flight from Los Angeles to Paris onboard an Air France 777-300ER in economy class. First Impressions: Air France 777-300ER Economy Class For our winter trip to Germany this year we chose...

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AnalysisSingapore Airlines

Singapore Airlines’ Defiant New Ad Campaign

Matthew Klint Posted onJanuary 30, 2023November 13, 2023 31 Comments
a woman standing in an airplane

I think the new Singapore Airlines “world class” ad campaign is a masterpiece, but also adds a subtle touch of defiance that pushes back against not only Gulf carriers, but carriers that have gone woke. Singapore Airlines World Class...

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HumorSouthwest Airlines

SNL Pokes Fun At Southwest Airlines

Matthew Klint Posted onJanuary 30, 2023November 13, 2023 22 Comments
a man in uniform smiling

Over the weekend, Saturday Night Live (SNL) ran a bit on Southwest Airlines, focusing on the meltdown that took place last month. While I was only mildly amused at the skit, there was one moment that just made me...

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Hotel ReviewsJordanKempinski

Review: Kempinski Hotel Ishtar Dead Sea

Matthew Klint Posted onJanuary 28, 2023November 13, 2023 8 Comments
a pool with palm trees and a body of water

I had a spectacular stay at the Kempinski Hotel Ishtar Dead Sea in Jordan, a lovely and tranquil resort just an hour southwest of Amman. Kempinski Hotel Ishtar Dead Sea Review Room rates vary from about $170-350/night during the...

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Family Travel

Pre-Boarding With Children: How Old Until They Are Too Old?

Matthew Klint Posted onJanuary 27, 2023November 13, 2023 49 Comments
a group of children sitting in an airplane

I ran into something frustrating on my recent Air France flight and want to discuss how old is too old when it comes to pre-boarding for families with “young” children. Pre-Boarding With Children – What Should The Age Cutoff...

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Turkish Airlines

Dachshund Flies Business Class To Paris…In Her Own Seat

Matthew Klint Posted onJanuary 27, 2023November 13, 2023 43 Comments
a dog lying on a bed

Last week I wrote about a dog who traveled onboard a Turkish Airlines 777 in economy class. Today we check on Fifi, a mini dachshund who flew from Hong Kong to Paris via Istanbul in the comfort of her...

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United Airlines

United Airlines Polaris Meal Service: The Sad State Of Affairs

Matthew Klint Posted onJanuary 27, 2023November 13, 2023 121 Comments
a plate of food on a tray

United Airlines has opened a new test kitchen near its Chicago headquarters and is rumored to be rolling out catering improvements this spring. Based upon the sad state of dining affairs in United Polaris Business Class, this cannot come...

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JordanVisa

How To Obtain A Visa On Arrival In Jordan

Matthew Klint Posted onJanuary 27, 2023November 13, 2023 25 Comments
a group of people in a building

Obtaining a visa on arrival is (usually) quick and always easy when landing at Queen Alia International Airport (AMM) in Amman, Jordan or any of the land crossings. Here I will explain how to obtain the visa and why...

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NewsSouthwest Airlines

Southwest Airlines Lost $800 Million During Meltdown!

Matthew Klint Posted onJanuary 26, 2023November 13, 2023 34 Comments
a man in a suit

Remember that Southwest Airlines meltdown over the holidays that stranded tens of thousands of passengers? Southwest has confessed the computer failure cost the company $800 Million. If that is not a wake-up call, I do not know what else...

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Flight ReviewsQatar Airways

Review: Qatar Airways A330-300 “First Class” Doha – Amman

Matthew Klint Posted onJanuary 26, 2023November 13, 2023 18 Comments
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Qatar Airways sells its forward cabin as “first class” on flights within the Middle East. While the seat is identical to what is sold as business class on other routes, there are minor differences in service both on the...

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