Delta has found one way to turn lemons into lemonade when it comes to dismal load factors: transport critical healthcare workers for free. As detailed on Delta’s website, medical volunteers can book round-trip travel on Delta for free to:...
United CEO Thanks Us For The Bailout…

If you’re a United MileagePlus member, you probably received an email last night from CEO Oscar Munoz thanking you for the bailout. It’s a nice note overall, in the sense that it is sincere in gratitude and cautiously optimistic...
What Is American Airlines Trying To Accomplish With $16 Fares?

One Mile at a Time notes that American Airlines is running $16 one-way fares between Los Angeles and Miami next month. Just what is AA trying to accomplish? I questioned the idea of quarantining early-on, but have largely signed...
The Existential Airline Dilemma: Refund Or Survive

I’ve been hard on airlines all week, noting they are breaking the law by refusing to issue refunds for flight cancellations. My opinion remains principally unchanged. Today, however, I want to look at the issue from the airline side....
United Airlines Drastically Reduces Service Onboard

I was wondering what took United so long. The carrier has finally matched the cutbacks to onboard product introduced by American and Delta during a time of heightened tension over COVID-19. United Airlines “Streamlines” Beverage + Meal Service Onboard In...
United Closes All Non-Hub Clubs; Only Nine Lounges Remain Open

Citing a continued decrease in demand, United is shuttering all of its lounges at non-hub airports, leaving open just a handful of clubs at mainland U.S. hubs. United Lounges Currently Closed Effective March 29, 2020 the following lounges will...
Video: New Airbus A350 German “Air Force One”

I’ve written before about the embarrassing mechanical problems Germany has had with its government jets. In an attempt to remedy the problem once and for all, the first of three new Airbus A350-900s will soon be delivered. First Airbus...
Review: Hyatt Place Atlanta Airport South

The Hyatt Place Atlanta South was a perfect place to spend the night during a long layover in ATL, with one glaring exception (that will keep me from ever returning). My flight from Istanbul arrived into Atlanta too late...
Payback: China Bans Foreigners And Limits Flights

For China, payback is sweet…foreigners are now banned, flights limited, and gloating abounds. I say “payback” because China was initially livid over government bans that limited its own citizens but has now turned the tables. China Bans Foreigners From...
American Airlines Flight Attendant Dies From Coronavirus

Paul Frishkorn, a well-loved and well-respected Philadelphia-based flight attendant for American Airlines, has died due to complications arising from COVID-19. Up until his final days, Frishkorn served as both a flight attendant and union representative. In that latter role,...
How United Airlines Handles Employees Who Test Positive For COVID-19

United Airlines just lost its first employee to COVID-19. Others have been infected. How does United deal with employees who contract COVID-19? Here’s how United is communicating to its workers about the incident. More specifically, Kate Gebo, United’s Executive Vice President...
Hot Deal: Air France La Première First Class For Under $600

UPDATE: This fare is no longer available. Always dreamed of flying in first class on Air France? Now may be your chance…but you need to act quickly. Delta/Air France have filed a cheap one-way fare from Algiers, Algeria (ALG)...
747-400 Flies Nonstop From Hawaii To Germany

A charter flight dispatched to rescue stranded cruise passengers has returned to Europe after a long nonstop flight from Hawaii to Germany. Norwegian Jewel, a massive 15-year-old cruise ship, had about 2,000 guests and 1,000 crewmembers onboard when it...
American Express Conspires With Air France To Rip Off Consumers, Break Law

Air France and American Express seem to be engaging in a conspiracy to rip off customers in contravention of EU law. This is really an upsetting story that may have ramifications in the United States if flight restrictions remain...
How Lufthansa Is Fleecing Customers…Again

Lufthansa, the German airline known for strictly enforcing rules to its advantage and flouting those to its detriment, has a new way to avoid issuing refunds: leave passenger in limbo. Limbo is an uncertain period of awaiting a decision...
United Airlines Further Reduces Domestic Schedule

As demand continues to plummet, United will further scale back its domestic schedule by reducing frequencies on several routes, including once busy hub-to-hub routes. Last week, United announced it would be reducing domestic U.S. and transborder Canadian flights by...
Lufthansa Converts Passenger Aircraft Into Cargo Plane For “Special Mission”

A very unique Lufthansa Airbus A330-300 landed in Frankfurt yesterday afternoon, not so much because of the aircraft itself, but because of what was inside. Lufthansa, like most airlines around the world, is facing dramatically reduced customer demand for...
Coronavirus Kills United Airlines Newark Employee, Others Test Positive

There is a story behind the death of every man and woman. Those stories tend to get buried as death tolls quickly mount. Sadly, COVID-19 has claimed the life of a United Airlines ramp worker in Newark. It is...
Delta Credit Rating Cut to “Junk” Status By S&P

Once-mighty Delta Air Lines has gone from the envy of the airline world to a company whose credit rating was just downgraded to junk status. S&P Global Ratings has lowered Delta’s long-term rating from BBB- to BB. Translation: it’s...
Review: Turkish Airlines 787-9 Business Class

Business class onboard the Turkish Airlines 787-9 is a solid overall product and even better if you are traveling solo. Instead of booking nonstop to Los Angeles on the 777-300ER, a product I have reviewed before, I booked to...