My family flew from Zurich to San Francisco on United after a few weeks in Europe. United was great. My son Augustine…not so much. Yesterday I wrote about how nice the flight was in terms of service, seat, food,...
“Wealthy” Woman Thrown Off Air New Zealand Flight For Refusing To Read Safety Card
Not everyone loves the Air New Zealand safety videos. A passenger who was far too self-important to pay attention to the safety briefing or glance at the safety card was ejected from her Air New Zealand flight. The passenger...
The Conspiracy Nut On British Airways
I was standing in the gate area waiting to board my BA flight from London to Basel on Friday when a man approached me and started talking. Let’s call him Nigel. Nigel showed me his bag from Dixons Travel,...
Scotland Backtracks On Pledge To Scrap Pricey UK Departure Tax
The Scottish government is abandoning plans to reduce and eventually eliminate the UK Air Passenger Duty at Scottish airports, citing climate change. In 2016, the Scottish National Party (SNP) promised to reduce the pricey UK departure tax, which can...
What Made My Latest United Flight Simply Fabulous
Last Saturday I flew from Zurich to San Francisco on United Airlines in business class with my family. While there were many positive aspects of the flight, the service was so excellent that it overshadowed everything else. I offered...
United Restores Two Polaris Cutbacks
United is restoring two cutbacks in Polaris Business Class on late-evening flights from Washington Dulles to Europe while extending its mandatory express dining trial another month. Last month I wrote about a one-month trial program at Washington Dulles on...
My Last Flight In British Airways Economy Class…
British Airways should go into the sardine packing business, as it has certainly pioneered the practice on its shorthaul flights. A couple thoughts. First, let’s always keep things in context. I’m incredibly thankful for the opportunity to fly, even...
Air Serbia Plans 12 New International Routes
Air Serbia will begin international operations from the southern Serbian city of Nis with 12 international flights to European destinations. Nis is about 220 kilometers south of Belgrade and the Serbian government is attempting to build air service, which it views...
Review: United Airlines 787-9 Economy Class Los Angeles To London
Not only did I survive my economy class trip from Los Angeles to London on United, but I found it a far better experience than my recent flight from LA to Frankfurt on joint-venture partner Lufthansa. I took a...
The Death Of First Class On Asiana Airlines
Troubled South Korean carrier Asiana is eliminating first class this autumn and introducing a new “Business Suite” on the Airbus A380. Earlier today, One Mile at a Time detailed how Asiana intends to stop offering first class effective September...
Time To Buy Delta Air Lines Stock?
With a big disclaimer that I am not a financial analyst and am not offering any sort of investment advice to you, I am contemplating adding some Delta stock to my portfolio. I’ve forayed into buying airline stock twice...
United Airlines Adds Free Meal To Another Hawaiian Route
United will expand its complimentary meal service trial in economy class to a second Hawaiian route starting later this month. Beginning May 15, 2019, complimentary sandwiches will be offered to economy class passengers on flights from Chicago to Honolulu....
Review: Plaza Premium Lounge Rome (FCO)
I raved about the food in this Priority Pass Lounge last week, but will provide details here on the entire lounge experience at the Plaza Premium Lounge in Rome Fiumicino (FCO). The lounge is open 24/7, though there are...
A Patriotic Paint Scheme For Alaska Airlines
Alaska Airlines has unveiled a new patriotic-themed livery on a Boeing 737-800 ahead of the upcoming Memorial Day holiday. The 737-800 features the American flag on the scimitar winglets and a prominent “Honoring Those Who Serve” on the fuselage above...
U.S. Airlines Pandering To President Trump In Gratuitous New Ad
U.S. airlines are hoping to bypass Congress, regulators and other high-level administration officials and take their Gulf Carrier subsidy argument directly to President Donald Trump. Let’s start with the video. Take 30-seconds to watch this: The video starts with...
American Airlines Apologizes After Agent Calls Cop A “Killer”
Words are a powerful weapon and can instantly inflict great pain. As tensions escalated over a missing checked bag, two children grown men exchanged terse insults at Memphis International Airport. Now American Airlines has been forced to apologize for...
Tragic: 41 Killed in Aeroflot Crash
An Aeroflot jet crashed at Moscow on Sunday, sending the aircraft into flames as passengers desperately tried to escape. 41 of the 78 passengers and crew onboard did not survive, including two children and a flight attendant. The Sukhoi Superjet-100,...
Do You Pull Stickers Off Your Passport? How About Fake Stamps?
I was looking at my passport yesterday and smiled at the collection of stickers I have built up on the back. I still have a long way to go before surpassing the number of stickers on my old passport...
American Airlines’ Devaluation Without A Devaluation
Sometimes you don’t have to officially devalue a loyalty program for a real devaluation to occur. American Airlines, at least for now, still has a saver award chart with fixed-rate award prices to each region in the world. This...
British Airways CEO Proud That He Eliminated Free Food And Drink
British Airways’ CEO Alex Cruz has no regret over cutting free food and drink from economy class on shorthaul flights. None at all. In an interview earlier this week, he claimed that negative passenger reaction “didn’t surprise me at...
